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The Customer is Always Right: Why Programmable Voice is a Key Component of Digital Retail

Retail TouchPoints

Vonage’s latest global research shows voice calls are a top-two preferred communication channel by consumers when connecting with brands, and this is likely to increase in the coming year. Sources: Retail and E-commerce Solutions | Vonage. Global Customer Engagement Report (vonage.com). Conversational AI | Vonage.

Customer 321
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Online Marketplace Solution Marketplacer to Fuel U.S. Expansion with $38M in New Funding

Retail TouchPoints

With this new funding, Marketplacer has raised more than $85 million to date and now has more than 100 marketplaces on its platform globally, including major Australian supermarket chain Woolworths , lifestyle brand SurfStitch and fishing enthusiast app Fishbrain. Marketplacer launched in the U.S.

eCommerce 298
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Unique Holiday Marketing Ideas for Ecommerce brands with Examples

lateshipment

This year, the global e-commerce holiday sales is set to hit 1.2 This year, the global retail spending will rise by 4.5% Salesforce) If consumers are ready to open their wallets and splurge admist inflation, e-commerce brands should use this opportunity to make the most of it. adforce ) Target's Wishlist App for kids 4.

eCommerce 244
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SHEIN to Donate $300,000 to Three Charities Chosen by its Community

Retail TouchPoints

Global fast-fashion e-retailer SHEIN will be hosting its second-annual virtual music festival, “SHEIN Together Fest” on May 2, 2021, celebrating its Light-a-Wish campaign with a $300,000 donation to three charities chosen by its community.

Fashion 278
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AliExpress Gears Up for the 11.11 Global Shopping Festival

365 Retail

Global Shopping Festival. The AliExpress app will host daily draws during this period, offering various products as prizes. Global Shopping Festival appeared first on Retail News and Events. AliExpress, the international online retail platform operated by Alibaba Group’s international arm, is set to initiate its 11.11

eCommerce 109
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Three Requirements For Successful Retailers Post-Pandemic

Retail TouchPoints

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. In 2019, the global contactless payments terminal market was valued at $13.23

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FastSpring at Seamless Asia 2024!

FastSpring

Despite global macroeconomic headwinds, Asia’s internet economy is one of the fastest growing in the world. FastSpring makes it easy for digital goods and software companies to sell around the world by handling business needs such as VAT and sales taxes, fraud detection, and global compliance.