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Best Buy Adds Generative AI to its Customer Service Toolkit

Retail TouchPoints

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The retailer also is working with Google Cloud and Accenture to develop new AI-powered tools for its frontline associates. As early as late summer, Best Buy customers in the U.S.

Customer 281
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Akeneo Acquires AI Platform Unifai, Creating World’s First Intelligent Product Cloud

365 Retail

The strategic acquisition is poised to revolutionise Akeneo’s Product Cloud offering , infusing intelligence and cutting-edge technology to further elevate product experiences for brands, manufacturers, retailers and distributors globally. Unifai has already made a significant impact in the industry.

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What is FinTech and how does it impact the financial sector?

365 Retail

Financial Technology has carried a huge impact in the finance sector. . Budgeting apps. Even if you don’t have a budgeting app on your mobile phone, there are multiple popular uses for FinTech. Even if you don’t have a budgeting app on your mobile phone, there are multiple popular uses for FinTech. Fintech: What is it?

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Amazon Trends & Industry Predictions for Sellers

CPC Strategy

Amazon Amazon Trends & Industry Predictions for Sellers [2024] By Tinuiti Team Mar 07 2024 2023 was yet another huge year for Amazon and the retail media sector as a whole, bringing with it new ad placements, partnerships and measurement capabilities, relaunched platforms, a major IPO and more. ” — Joe O’Connor, Sr.

Blog 66
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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. All of these things are impacting your people in-store and your customers.”. And how can retailers best prepare for these spikes? Track These 5 Metrics.

Payments 237
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Mi9 Retail and Planalytics Partner to Improve Demand Forecasting Accuracy and Increase Profitability for Retailers by Incorporating Weather Analytics

Mi9

MIAMI, FLORIDA, March 22, 2021 – Mi9 Retail, the number one vendor for tier one retailers (RIS 2021 Software LeaderBoard) that enables them to automate and optimize merchandise management and retail planning is pleased to announce a strategic partnership with Planalytics, the leading provider of weather-informed demand analytics and insights.

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The Best CRM Software Guide (10 Top CRM Tools in 2020)

Ecommerce Platforms

This cloud-based CRM software solution is in a world of its own since it provides pretty much all the CRM functionalities you can think of for free. You don’t have to be a coding geek to install, customize, and use the app. While HubSpot CRM is the best at simplicity, Salesforce is the king of advanced cloud CRM.