Retail TouchPoints

JUNE 15, 2020

While e-Commerce sales have helped some retailers mitigate their revenue losses during the shutdown period, the entire industry will need to deal with a longer-term challenge: an economic slowdown that could last many months. E-Commerce Lifts Grim Retail Forecast. Retailers Must Reassure Nervous Shoppers. for the year.

eCommerce 164

eCommerce Consumer Retail Payment Services 164

Retail TouchPoints

MARCH 15, 2021

The COVID-19 pandemic triggered a surge in ecommerce growth across the U.S. Ecommerce sales increased by almost 20% in just the first three months of 2020 according to McKinsey, escalating ecommerce trends by the equivalent of 10 years. While retail ecommerce sales grew 27.6% Accessibility impacts your bottom line.

Small Business Retail 278

Small Business Retail Retail Technology Management 278

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. With global e-commerce sales projected to reach $6.3 A powerful solution for enterprise Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retailers.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

iVend

SEPTEMBER 24, 2021

Online order and pickup, either as BOPIS/Click and collect, or as curbside pickup, and possibly with booked timeslots. This notion of digitally native brands having a brick and mortar presence is something we wrote about back in March in our article ‘Online shopping – the growth accelerates’. In-store shopping by appointment.

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Channel eCommerce Definition Workshop 92

Steve Dennis

JULY 6, 2021

As I finished writing the second edition of my new book late last year, the predominant retail narrative was the so-called great acceleration of all things e-commerce. Orders were placed by mail, fax, phone and, as e-commerce came into existence, by computer.

eCommerce 148

eCommerce Retail Shipping Costs Multi-channel 148

Retalon

SEPTEMBER 22, 2021

Buy Online, Pickup In-Store (BOPIS) retail strategies offer enormous upside for retailers and customers alike. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. Evidently, BOPIS retail fulfillment strategies aren’t just temporary fixes for social distancing. What is BOPIS?

Shipping Costs 41

Shipping Costs eCommerce Payment Services Fulfillment 41

ROI Revolution

DECEMBER 1, 2022

In this article, get a clear picture of Cyber Week 2022 results with stats, trends, and data, plus insight into how current ecommerce concerns impacted the busiest shopping period of the year. BOPIS was an extremely appealing option for consumers this year. Around one in every five Cyber Week purchases were fulfilled via BOPIS.

Shipping Costs 78

Shipping Costs Electronics Toys Mobile 78

ROI Revolution

OCTOBER 7, 2022

In this article, we’ll be sharing eight tests you can implement to make sure your brand gets its share of the holiday revenue pie this year. 2022 Holiday Ecommerce Trends. BOPIS and BNPL gain traction. Cosmetics company NYX wanted to test these effects of social proof on their ecommerce site.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

GetElastic

MAY 26, 2020

Pre-COVID, 40% of shoppers said buy online, pick up in store (BOPIS or click-and-collect) was their most valued retail shopping experience, with BOPIS behavior growing 30% from 2018. Today, curbside pickup is the BOPIS delivery model of choice (dubbed BOPAC - or "buy online pick up at curb") as we navigate this “new normal.”

Merchant Services 97

Merchant Services Improvements eCommerce Platforms Management 97

ROI Revolution

OCTOBER 5, 2021

Growth in ecommerce was expected just like every other year, but 2020 also brought an unexpected surge in trends like curbside pickup and early shopping. In this article, we’ll dive into the stats and trends that have defined the Cyber Weeks of years past in preparation for Cyber Week 2021. Cyber Week 2020 Stats + Trends.

Sporting Goods 78

Sporting Goods eCommerce Consumer Reference 78

Korona

AUGUST 3, 2022

As eCommerce grows rapidly, so do customer expectations. In a short time, the eCommerce website has gone from being an optional add-on to the central element of any retail system. . With this new environment, separating your existing physical store from your eCommerce site no longer makes sense. . trillion by 2023.

POS 52

POS eCommerce Point of Sale Payment Services 52

Steve Dennis

FEBRUARY 8, 2021

Perhaps the biggest COVID-related headline of 2020 was how just about every retail trend accelerated, most notably digital commerce. While directionally correct, the idea that most retailers experienced 10 years of e-commerce growth in a matter of weeks was, rather predictably, flat out wrong. The great acceleration moderates.

Retail 103

Retail eCommerce Home Furnishings eCommerce Software 103

GetElastic

APRIL 12, 2019

It’s ultimately the better substitution for “really” or “very” ; therefore this article is going to be very quick. Wicked Quick are weekly roundups or recaps on commerce-focused topics and issues. The post Wicked Quick: retail trends from Stratix appeared first on Get Elastic Ecommerce Blog.

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POS Payment Services Retail Mobile 128

Pivotree Blog

NOVEMBER 23, 2022

This article shares advice on the 4 th phase of the frictionless commerce customer journey. But within this list, you’ll find tactics for any commerce business. By the way, if you missed an article in the Customer Journey series, you can read it below: 8 Ways to Build Trust in the Customer Journey.

Supplies 52

Supplies Shipping Costs Payment Services Fulfillment 52

ROI Revolution

MARCH 15, 2021

Ecommerce has surpassed levels not expected until 2025 due to the COVID-19 pandemic, expected to bring in over $843 billion in sales this year. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. Ecommerce accounted for 55% of Nordstrom Inc.’s

Apparel 78

Apparel Omnichannel Fashion Clothing 78

Retalon

JUNE 11, 2021

Read the original article published on Forbes here. . Consumers expect to seamlessly interact with brands and retailers across multiple channels, such as brick-and-mortar, social media and e-commerce. Refusing returns is likely to reduce e-commerce sales. Written by Mark Krupnik, CEO at Retalon.

Shipping Costs 41

Shipping Costs eCommerce Order Fulfillment Retail 41

iVend

DECEMBER 8, 2021

iVend Digital Commerce iVend powers smooth and seamless customer experiences. The click and collect (or BOPIS) option that Holly used for the second coat has seen exponential growth – already gaining in popularity, it accelerated during the pandemic, and in May 2020, click and collect increased 554% over the same month in 2019.

Retail 52

Retail POS Mobile Technology 52

ROI Revolution

JANUARY 29, 2021

Almost one year into the COVID-19 pandemic, the ecommerce landscape is continuing to transform in ways that even the most seasoned marketing executive couldn’t have predicted – and the consumer-packaged goods (CPG) and online grocery industries are no exception. Published January 29, 2021. After seeing a modest $1.2 Similarly, 6.9%

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Food and Beverages Financial Services Mobile Consumer 78

Retalon

APRIL 21, 2021

But more recently, retailers have started to offer new, consumer-friendly fulfillment options like BOPIS (buy online, pickup in-store), contactless pickup, and curbside pickup — all of which have different steps and requirements. Emphasizing BOPIS. By shifting the consumer focus to BOPIS (advertising campaigns, incentives, etc.),

Order Fulfillment 41

Order Fulfillment Fulfillment Omnichannel Shipping Costs 41

Retalon

DECEMBER 8, 2021

This article will answer those questions while also looking at the best practices being used today, and how to pick the right order fulfillment model. Customers may want their items to be delivered directly to their home, or they may prefer to choose an alternative fulfillment option such as BOPIS, or curbside pick-up.

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

Sailthru

JULY 11, 2019

The latter’s answer to Prime Day ended up being one of the retailer’s biggest ecommerce days of the entire year. This year, Target’s ‘Deal Days’ lives online, but it extends to BOPIS and includes same-day grocery delivery. Over the last four years, Prime Day has become an ecommerce extravaganza on par with Cyber Weekend.

Retail 79

Retail Events Reference Article 79

OrderDynamics

NOVEMBER 14, 2017

Forbes recently published an article about the frustrations customers are experiencing when shopping online. Most of the article focuses on the lack of payment options available to shoppers. By just looking at a few retail eCommerce sites, you will notice that most have online purchase options.

Payment Services 96

Payment Services Seminar PayPal Article 96

Fabric

AUGUST 8, 2023

E-commerce is here to stay. In 2022, US e-commerce sales topped $1 trillion , while global e-commerce sales soared past $5.7 For large-scale e-commerce enterprises with complex operations, order management is a critical piece of the puzzle. What is Order Management?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

OrderDynamics

JANUARY 29, 2019

From pure eCommerce, to Click and Collect, to pop-up stores. In fact, in the Jan-Feb 2019 HBR article “ Retailers are Squandering Their Most Potent Weapons ” Marshall Fisher, a Professor at Wharton School of Business, highlights the importance of getting retail right. The article provides a retailer example of over 800 stores.

Shipping Costs 85

Shipping Costs Shipping Channel Fulfillment 85

lateshipment

APRIL 23, 2020

More than in almost any other industry, fraud is overwhelmingly present in eCommerce. There’s a famous saying about scaling that inspires eCommerce retailers and marketers: If you can make one dollar in sales, you can make a million. Fake eCommerce Returns. Click-and-Collect / BOPIS Fraud. Don’t Hesitate to Verify.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

Fabric

JULY 13, 2023

According to data from Statista, the use of curbside pickup and buy online, pick up in-store (BOPIS) grew significantly during the COVID-19 pandemic: Today, omnichannel fulfillment has surpassed being just a fleeting trend and has solidified its position as a strategic imperative for modern enterprise retailers.

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Omnichannel Fulfillment Payment Services Shipping Costs 100

Korona

OCTOBER 26, 2022

The latest surveys and studies in 2020 show that the average conversion rate for eCommerce sites is just 2.86%, and the average conversion rate for eCommerce sites in the U.S. With consumers constantly changing their online shopping habits, it’s more important than ever to know how to improve eCommerce conversion rates.

Payment Services 52

Payment Services Improvements eCommerce POS 52

Korona

AUGUST 9, 2022

In this article, you will learn how inflation impacts retail and how to deal with it effectively to soften its impact on your retail business. Because of this, many brick-and-mortar retailers have turned to alternative sales channels such as eCommerce and in-store pickup (BOPIS). Table of Contents. What is inflation?

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

GetElastic

AUGUST 25, 2021

If you are looking to differentiate or solve unique and complex eCommerce strategies, then you are likely looking at Headless Commerce approaches. This also means, you are getting up to speed on API business models and the many eCommerce use cases they enable. Recap on API Business Models, 2012. 2020 API Business Models.

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Payments Payment Services eCommerce Multi-channel 148

ROI Revolution

JANUARY 11, 2021

That doesn’t nearly mean we’ll see the end of the pandemic, social unrest, or the massive shift to ecommerce. In this article, we’re taking a look at the top 9 ecommerce trends for 2021 that will be key for growing brands. BOPIS bops to the top. has reached the U.K. & Similarly, 43.7%

eCommerce 78

eCommerce Payment Services Shipping Costs Consumer 78

OrderDynamics

MARCH 26, 2019

And they were even more particular than that and they came out and said BOPIS. BOPIS is Buy Online, Pickup In-Store. Of US retailers, which have 10 or more stores as a chain and actually offering BOPIS. So in the UK BOPIS, what they call Click and Collect, there are 64.0% In fact, I wrote an article just not too long ago.

Omnichannel 61

Omnichannel Retail Mobile Consumer 61

RTP blog

MARCH 8, 2019

While a whopping 84% of e-Commerce and pure-play retailers consider themselves to be thriving , only 40% of specialty retailers, 35% of big boxes, 25% of discount stores, and 17% of department stores claim to be. E-Commerce and in-store are no longer different things in the mind of the 2020 shopper.

eCommerce 150

eCommerce Retail Merchant Services Payments 150

iVend

OCTOBER 14, 2021

Online ordering has surged, with fulfilment through home delivery or click and collect/BOPIS. In fact, Retail Times reports that along with grocery, pharmacy ranks at the top of the list of stores where customers would use click and collect/BOPIS in order to keep themselves safe.

Retail 93

Retail Omnichannel Fulfillment Article 93

iVend

JANUARY 9, 2022

A new year is a time to look forward and think about what will shape the future, and in this, my first article of the year, I’ll be exploring the top five trends in retail technology for 2022. eCommerce solutions are here to stay, as are online/offline integration delivery channels and the need for inventory visibility.

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Technology Payment Services Retail Clothing 96

OrderDynamics

MARCH 20, 2018

Mango uses omni-channel techniques like BOPIS, BORIS, ship-from-store delivery, and so on. Physical stores actually have a major impact on the effectiveness and impact of a retailer’s online commerce. Interestingly, Zephrin Laker, Head of Ecommerce at Rakuten Viber pointed out that “32% of users will share a buy with a friend in US.”

Multi-channel 57

Multi-channel Customer Experience Shipping Costs Mobile 57

ESW

SEPTEMBER 29, 2023

The commerce landscape has evolved dramatically in the last 30 years. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Benefits of Omnichannel Ecommerce Integrating channels and creating a unified experience can be time and resource intensive.

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Omnichannel Payment Services Merchant Services Multichannel 146

Omnisend

SEPTEMBER 12, 2021

There’s a simple truth in ecommerce—if you want to maximize your revenue, you need to take advantage of the Cyber 10. This includes the ecommerce juggernaut of the Black Friday Cyber Monday (BFCM) weekend. Ecommerce personalization is a highly effective way of selling more items. Reading Time: 6 minutes. 8 Tips For Cyber 10.

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Shipping Costs Shipping Gifts Department Stores 148