Retail TouchPoints

AUGUST 29, 2023

And when that expectation isn’t met, it’s a big problem. Creating a competitive advantage in personalization is based on a company’s ability to capture, analyze and use personalized customer data, as well as understand, customize and optimize the customer journey, all at scale. Think big — way outside the product recommendations box.

Multi-channel 246

Multi-channel Retail Customer Experience Customer Data 246

Retail TouchPoints

DECEMBER 2, 2022

Big data analytics uses data and quantitative methods to improve decision-making for all activities across the supply chain. It is important to find a solution or platform integrated with artificial intelligence, big data and machine learning. Getting Up-to-Date Insights.

Supplies 264

Supplies Presentation Operations Travel 264

Retail TouchPoints

JULY 13, 2023

At the same time, businesses across many sectors pivoted toward offering their own payment solutions for employees and customers alike. When it comes to sharing customer data, for example, banks are heavily regulated whereas non-bank digital wallet providers like Apple Pay are not.

Merchant Services 246

Merchant Services Payment Services Payments Banking 246

Retail TouchPoints

JULY 24, 2023

In a recent study, Adobe found that emails with personalized subject lines receive almost 20% higher open rates than mass emails. However, as of 2022, only 46% of retail shoppers were open to opting in for text messages from their favorite brands and retailers. To break through all this noise, retailers must rely on personalization.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

Retail TouchPoints

FEBRUARY 14, 2024

We’re providing a different solution, an additive solution, that extends the brand’s value proposition. For fully integrated, we’ve got lots of different solutions as well. We look at ourselves as a solution provider for these brands. RTP: A lot has been happening in the marketplace space recently.

Fulfillment 242

Fulfillment eCommerce Other Consumer 242

Retail TouchPoints

SEPTEMBER 8, 2022

Ecommerce companies have to balance two big ideas right now: A low-friction customer journey that turns into a high conversion rate; and A high-security marketplace that is compliant with government mandates. Digital footprints often consist largely of Open Source INTelligence (OSINT) data, which is readily searchable on the public internet.

Payment Services 276

Payment Services Payments Social Media Information 276

Retail TouchPoints

MAY 31, 2022

But just like those other technologies, 5G is less a specific solution and more of an enabler. Oftentimes my clients talk to me about the urgency to migrate to 5G because they think it’s going to be some big cost savings. 5G is the talk of the town these days — up there with Web3 and the metaverse. It could or couldn’t be.

Merchant Services 354

Merchant Services Retail Mobile Food and Beverages 354

Retail TouchPoints

MARCH 21, 2023

It feels like AI on a level we’ve never seen before, and its existence is massively exciting to all of us working in AI because it opens up so many new possibilities. Understanding the context of a query is a big part of what makes its results attractive to a user. More specialized solutions will arise in the retail tech market.

eCommerce 298

eCommerce Technology Document Recommendation 298

Retail TouchPoints

JUNE 15, 2023

Netflix has always been data-obsessed, long before that was seen as a must-have for any organization. But despite consumer insights and innovation’s centrality to making the right business moves, Reveillac said most companies approach them the wrong way — focusing on the data instead of the people behind it.

Consumer 309

Consumer Marketing Presentation Customer 309

Retail TouchPoints

FEBRUARY 28, 2022

Specifically, the company is focusing on supporting the growth of new tech and solutions that will help retail brands innovate through new NFT and web3 use cases across loyalty programs , immersive commerce and community co-creation and ownership. The first iteration of the internet was built on open protocols (TCP, IP, HTTPs), but Web2.0

Consumer 324

Consumer Social Media Arts Retail 324

Retail TouchPoints

JANUARY 26, 2022

But nothing much happens on its outside , except for signage big and bright enough to be seen by speeding cars on the interstate highway it abuts. The big shift from COVID was that malls still needed foot traffic, but in a socially distanced environment.

Outdoor 328

Outdoor Events Technology Customer Experience 328

Retail TouchPoints

APRIL 4, 2023

I really believe in social [media], but I think there’s a Pandora’s box that was opened,” Ready said during a keynote at Shoptalk in Las Vegas. “I I think that’s a big part of what is letting us take market share in the space.” I think that’s a big differentiator.” Pinterest is a shopping destination, not a retailer.

Social Media 299

Social Media Recommendation Consumer Marketing 299

Retail TouchPoints

SEPTEMBER 25, 2023

This issue of incrementality can come in a variety of forms, but a big one has been when considering the value of an onsite sponsored promotion for a classic product (think a package of Oreos) that would likely appear at the top of the search anyway. And it makes sense when you think about it – there are only so many eyeballs to reach.

Retail 328

Retail Multi-channel Technology Article 328

Retail TouchPoints

JANUARY 18, 2023

RTP: Are any of these big-picture factors likely to ease in 2023, and if so, which ones? Holwell: In most cases, a recession will create a larger job seeker talent pool, which can benefit retailers with more interest in their open positions. It’s not only remote jobs but also gig work that is luring job seekers away from retail jobs.

Supplies 264

Supplies Retail Mobile Other 264

Retail TouchPoints

NOVEMBER 29, 2023

Consumers are increasingly eager to shop at malls, both enclosed and open-air, if the curation of brands and overall experience is right , according to Stephanie Cegielski, VP of Research for the International Council of Shopping Centers (ICSC). Landlords are a strong source of granular data about their properties’ local communities.

Small Business Retail 278

Small Business Retail Omnichannel Consumer Retail 278

Retail TouchPoints

NOVEMBER 10, 2023

In addition to advertising opportunities, many of the more sophisticated retail media networks also offer services for the brands that advertise with them, which can include data analytics, self-serve advertising platforms, campaign management assistance and more. Back to top What is a retail media network?

Retail 298

Retail Social Media Multi-channel Channel 298

Groove

MARCH 14, 2022

SaaS vs Open Source CMS Platforms. Open Source. An open source eCommerce CMS is the opposite of SaaS in that website owners and store administrators are responsible for maintaining the software. WooCommerce and Magento are two well-known examples of open source software. Must-Have eCommerce CMS Features. Conclusion.

eCommerce 195

eCommerce Merchant Services SEO Live Chat 195

Retail TouchPoints

APRIL 14, 2023

Countless companies both big and small — including Meta , Pinterest and Google — are trying to tackle the challenge of making shopping online more like shopping IRL, where inspiration can strike at any moment and from any direction. One of the newest entrants in the space is Shoptrue , which launched in open beta in November 2022.

Fashion 264

Fashion Merchant Services eCommerce Recommendation 264

Retail TouchPoints

SEPTEMBER 28, 2021

Some say that in the new era of retail, data is gold. For others, data is oil. Whatever valuable commodity data represents, it’s key for retailers in their quest to drive innovation and differentiation in vital areas including marketing, customer experience and product development. These are rules to live by.

Consumer 278

Consumer Customer Experience eCommerce Technology 278

Retail TouchPoints

APRIL 21, 2022

To keep up with rising demand, you need to set aside outdated supply management tactics and adopt longer-term solutions that help you get ahead of potential problems instead of reacting to them after it’s too late. With an elongated process, gathering relevant data and making it accessible across teams is essential.

Supplies 263

Supplies Automotive Shipping Costs Management 263

Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 246

Payment Services Retail Point of Sale Supplies 246

Retail TouchPoints

JUNE 28, 2023

Step 2: Set Focused, Measurable Goals Technology implementations always should align to specific goals and outcomes — whether they’re for an existing store, a new opening, a pop-up shop or an experiential concept. I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy. “All

Technology 288

Technology Consumer Mobile Operations 288

Ecommerce Platforms

AUGUST 10, 2021

“Make it Big” is back with more ecommerce industry experts, legends, and thought leaders than ever before. Make it Big is the biggest virtual ecommerce conference of its nature that's on-demand and free. What Is “Make it Big”? What will Participants of 2021 Make it Big Virtual Conference Learn?

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Retail TouchPoints

AUGUST 9, 2022

Sonya Gill, Founder and CEO of marketplace THE LNK, noted that this was the big “trust gap” impacting emerging brands that want to scale globally. Ahluwalia explained that marketplaces have rich transactional data about category demand, flavor profiles and even dietary requirements. Harness the Unique Value of Marketplaces.

eCommerce 305

eCommerce Consumer Social Media Customer Experience 305

Retail TouchPoints

SEPTEMBER 16, 2022

Because Gen Z is far more open about mental health and sees it as a key pillar of wellness and self-care, its taboo quality has been largely eradicated: 71% of Gen Z consumers like when brands make mental health a part of their marketing and messaging, according to YPulse data. For brands, this presents a clear opportunity.

Social Media 328

Social Media Retail Games Consumer 328

Ecommerce Platforms

APRIL 7, 2022

A website that isn’t using ethical website analytics will collect data on where you are, how you use the site, and how often. If the website uses Google Analytics, for example, that data will then be sold to other businesses. In January 2022, the Austrian Data Protection Authority decided that Google Analytics violates the GDPR.

Payment Services 211

Payment Services Small Business Retail Recommendation Customer 211

Omnisend

JUNE 16, 2021

app tracking update , Apple’s upcoming iOS 15 update will introduce Mail Privacy Protection, which will make it harder for marketers to get data related to Apple users’ email behaviors. Specifically, there are two changes: Users will be able to hide their IP addresses Users will be able to hide their open data.

Marketing 148

Marketing Other Information Presentation 148

Wiser

NOVEMBER 21, 2022

Coming up with the product idea feels like the first big hurdle, but the true challenge comes from a different step—doing your homework. The most successful brands rely on data when making their big decisions. By gaining an understanding of their needs, problems, and pain points you can begin to develop the solutions.

Marketing 147

Marketing Information Small Business Retail Consumer 147

Kissmetrics

MAY 4, 2021

Data as a service (DaaS) is becoming increasingly popular. New advancements in cloud computing technology have made remote, cloud-based data storage and management easier to use and more accessible. Businesses using DaaS platforms can see improvements in data collection, usage, and management. What Is Data as a Service (DaaS)?

Marketing 186

Marketing Improvements Social Media Management 186

Kissmetrics

JANUARY 25, 2021

The thing about data is it helps you make better business decisions. Everyone has questions when it comes to choosing data analysis software. Why are there so many data analytics tools? You have to arrange your data, explain it, present it properly, and then derive a conclusion from it. Which one is worth your money?

Social Media 274

Social Media Presentation Information Document 274

Ecommerce Platforms

NOVEMBER 9, 2020

Others prefer the idea of having more customization options with an open source solution like WooCommerce. Big Cartel. If you’re searching for the ultimate eCommerce solution to help you build your online store, you’ve probably considered the benefits of Shopify before. Difficult to export data. BigCommerce.

Shopify 223

Shopify Payment Services Merchant Services 3dcart 223

Omnisend

JUNE 11, 2021

These updates are causing quite a stir in the email marketing community since Apple users will now be able to: Turn off open tracking Hide their IP addresses Hide their email addresses. Of course, you can understand the brouhaha that this is causing, since the biggest takeaway is that open rates will most likely be turned off by the users. (We

Marketing 178

Marketing Channel Other Customer 178

Kissmetrics

JANUARY 19, 2021

Choose the right solution for your business that helps you establish a loyal customer base and an efficient workforce–both of which will allow you to scale your business and achieve your goals sooner. Data Security and Privacy Implementation. You can customize your data in the form of searchable, shareable, and collaborative documents.

Document 215

Document Article Subscription Multichannel 215

Kissmetrics

OCTOBER 25, 2021

From a sales perspective, there are three distinct solutions: HubSpot Sales Free HubSpot CRM HubSpot Sales Professional HubSpot Sales Hub Enterprise. With the free solution, which is a great place for everyone to start, you gain access to tools that boost every aspect of your inbound sales strategy. LinkedIn Sales Solutions.

Demo 278

Demo Social Media Marketing Management 278

Retail TouchPoints

JULY 5, 2022

Whether that “New Normal” has arrived yet is open to debate, but a recent study from Publicis Sapient and Salesforce indicates that new headwinds — in the form of inflationary and inventory pressures — have shifted retail leaders’ focus once again, this time toward profitability. . The Central Pillar of Profitability: CX.

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Retail TouchPoints

JULY 3, 2020

Smart shelf technologies represent that move toward transformation, bringing the power of big data and automation to grocery and retail stores. However, smart shelf solutions aren’t without their challenges — particularly where power is concerned. consumers are open to sharing data in exchange for something they value.

Retail 209

Retail Electronics Automotive Technology 209

Talkoot

APRIL 6, 2021

If your business succeeds by selling undifferentiated products across a wide range of marketplaces and big box retailers and your business model doesn’t rely on a strong direct to consumer channel, a traditional PIM like Akeneo might be for you. The DNA of Akeneo: Product data storage. Unlike most PIMS, Akeneo is open source.

Information 78

Information Management Comparison Shopping Apparel 78