Smile.io

MAY 1, 2023

Without repeat customers, your business won’t have the base it needs to grow. Customer retention is the process of achieving repeat purchases from existing customers over time through retention strategies, tactics, and tools. After one purchase, a customer has a 27% chance of returning to your store.

Customer Retention 59

Customer Retention Customer Customer Loyalty Merchant Services 59

Groove

JANUARY 22, 2019

Over the years, we've encountered many businesses who want to increase transaction conversion rate. Our benchmarking shows visitors who interact with site search are 3-5x more likely to become customers. By doing so, you create a faster path to purchase and encourage repeat buying habits. What is On Site Search?

Recommendation 231

Recommendation Reference eCommerce Blog 231

Smile.io

FEBRUARY 23, 2022

Incentives = rewards and engagement = repeat purchases. Loyalty is only successful when it is used as part of the 3 pillars of a complete retention marketing strategy. One of the biggest benefits of retaining existing customers is reducing customer acquisition costs since repeat customers are more profitable.

Marketing 71

Marketing Customer Loyalty Customer Retention Social Media 71

Smile.io

FEBRUARY 24, 2023

When customers are spending less on discretionary purchases, it’s important to emphasize loyalty. This is the process of providing your customers with something valuable to get them to make a transaction with you–whether this is a social media interaction or a purchase. Blog Mike Rossi Why is customer retention important?

Customer Retention 71

Customer Retention Customer Social Media Merchant Services 71

Retail TouchPoints

NOVEMBER 26, 2020

Unfortunately, if you’re reading this, you might be worried about your CLV or looking for ways to improve it. Unfortunately, if you’re reading this, you might be worried about your CLV or looking for ways to improve it. Make it easier to purchase from you. Make it easier to purchase from you.

Online Retail 191

Online Retail Shipping Costs Payment Services Retail 191

RETAIL MANAGEMENT SOFTWARE

JUNE 12, 2023

This blog will explore 11 proven digital merchandising strategies that take your sales and customer engagement to the next level. This personal touch enhances customer engagement, boosts conversions, and drives repeat purchases. That’s why digital merchandising is more important than ever. Let’s dive in!

Customer 83

Customer Social Media Mobile eCommerce 83

Omnisend

JANUARY 6, 2021

From the more technical, website-related fixes to marketing automation tactics and good old-fashioned customer support, these tips are not only a breeze to get up-and-running but they’ll begin to reap immediate results, too. Optimizing an ecommerce marketing strategy can seem like a daunting task these days.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Smile.io

NOVEMBER 15, 2023

  💗 “Customer loyalty is a desired consumer behavior where customers will continue to make repeat purchases and choose the brand over competitors due to a positive perception or relationship.”  But what exactly is customer loyalty? Why is customer loyalty important?

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

Optimizely

APRIL 23, 2018

Are you getting actionable insights that you can use to improve your B2C marketing efforts? You can’t track everything, but there are some crucial ecommerce metrics that you should be focusing on if you want to better understand your average customers’ preferences , improve your marketing efforts , and boost revenue.

eCommerce 186

eCommerce Social Media Marketing X-cart 186

BigCommerce

APRIL 25, 2017

After analyzing billions of impressions, with the people-based approach to landing page optimization, BounceX has found that brands see a 10-15% lift in conversion rate, on average. The painful fact that, as long as that traffic isn’t purchasing, you are likely going to have to pay for them again and again until they do.

eCommerce 543

eCommerce BigCommerce Shipping Costs Webinar 543

BigCommerce

DECEMBER 20, 2017

Those two tactics still work wonders for brands, with the caveat that: Competition is fierce and as a result… Costs are high. So, here’s what I did: I reached out to 31 experts to ask what 3 areas they’d focus on (or are planning on focusing on) for 2018 to drive real growth and get ahead of the trends. It’s a hard task at hand.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Omnisend

JUNE 7, 2021

Reading Time: 3 minutes. There are almost endless key performance indicators (KPIs) that can be improved upon—from email opens and first-time sales to repeat sales, subscribers, cart abandonment, and so on. For example, the average cart abandonment rate for the fashion industry is 76.78%. So much to do, so little time?

Beauty and Health 78

Beauty and Health Customer Retention Arts Shopify 78

ChannelSale

DECEMBER 1, 2023

This blog will cover each stage, along with helpful business advice. Videos and blog posts can educate potential clients and establish your business as a reliable knowledge source. Videos and blog posts can educate potential clients and establish your business as a reliable knowledge source.

Consumer 52

Consumer Management Demo SEO 52

Omnisend

JUNE 16, 2021

Reading Time: 3 minutes. Some dig deeper into customer purchase history. With the new Apple iOS 15 update coming in fall, marketers will have to give up the open rate as one of their measures. With the new Apple iOS 15 update coming in fall, marketers will have to give up the open rate as one of their measures.

eCommerce Marketing 78

eCommerce Marketing Customer Retention eCommerce Customer 78

BigCommerce

APRIL 12, 2017

When you are looking to increase your conversion rate, you need to know your end goal. This guide covers how to increase ecommerce conversion rates on your site. Conversion rate optimization is the process of improving the shopping experience to drive a specific KPI — usually, sales. Yea, that happened to me, too.

eCommerce 419

eCommerce BigCommerce Payment Services Shipping Costs 419

Optimizely

APRIL 23, 2018

Are you getting actionable insight that you can use to improve your B2C marketing efforts? You can’t track everything, but there are some crucial ecommerce metrics that you should be focusing on if you want to better understand your average customers’ preferences , improve your marketing efforts , and boost revenue.

Social Media 150

Social Media Marketing X-cart Payments 150

Kissmetrics

OCTOBER 10, 2017

Because without data you have virtually no chance at making improvements. Segmented Conversion Rate. Your conversion rate is a pretty cut and dry metric. It’s the percentage of the visitors on your website who decide to make a purchase. Your conversion rate is a good overall indicator of success, but don’t stop there.

eCommerce 207

eCommerce Shipping Costs eCommerce Platforms Mobile 207

Omnisend

DECEMBER 5, 2023

Many stores see a high response rate by offering sweeteners in exchange for reviews. Ask happy customers directly: Identify your most satisfied repeat buyers. You can include these in your post-purchase emails or checkout thank you page. Reviews significantly sway purchase decisions. Granted, this space is competitive.

Marketing 78

Marketing Social Media SEO Customer Retention 78

Omnisend

FEBRUARY 1, 2023

These emails can be sent as one-time campaigns or automations based on consumer data (behavior, interaction, previous purchases, etc.) These emails can be sent as one-time campaigns or automations based on consumer data (behavior, interaction, previous purchases, etc.) If you want your email to stand out from the 347.3

eCommerce 147

eCommerce Marketing Social Media Shipping Costs 147

Smile.io

MAY 29, 2020

"Purchase frequency is the number of times an average customer buys a good or service from a single seller in a given period." - The Financial Dictionary In ecommerce, acquiring customers is only one piece of a big pie. With that calculated, you’re one step closer to your Purchase Frequency.

Improvements 64

Improvements Games Merchant Services Customer Experience 64

Kissmetrics

APRIL 2, 2021

It helps you create more thoughtful and cohesive marketing outreach to improve people’s experience when interacting with your company. Marketing your business can feel like an uphill battle, but it all comes down to making your target audience care about what you’re selling. What’s the best way to do that? Overview of Demand Generation.

Information 260

Information Marketing B2B Customer 260

Kissmetrics

DECEMBER 8, 2020

Optimizing mobile ads is a tactic in almost every business owner’s toolbox. Maybe it’s a purchase, a subscription, or just free trial signup. Despite the growth of mobile shopping, the majority of shoppers only use their phones to look up deals or product information — and then head to a store or a desktop to make big purchases.

Mobile 363

Mobile Social Media Article Payment Services 363

Smile.io

MARCH 21, 2023

You’ll find statistics and effective tactics for delivering tailored experiences that truly resonate with your audience. Increasing customer loyalty: The same report states that 78% of consumers will become repeat buyers and recommend products to their friends and families if the company employs personalization.

eCommerce 67

eCommerce Shopping Carts Customer Loyalty Recommendation 67

Omnisend

MAY 25, 2023

Effective email optimization strategies can significantly improve open rates, click rates, conversions, deliverability, and ROI. Effective email optimization strategies can significantly improve open rates, click rates, conversions, deliverability, and ROI. We are here to bust this myth.

Mobile 88

Mobile Information Social Media Webinar 88

BigCommerce

AUGUST 8, 2017

We’ll look at some of the most popular social platforms, provide some advanced tactics for dialing in your campaigns, and teach you how to efficiently manage multi-channel advertising without losing your mind. You don’t have to wait for someone to run your promotion or read your blog. Social media advertising. content marketing).

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

BigCommerce

SEPTEMBER 21, 2018

You’ve probably heard the term affiliate marketing thrown around, but with all of the different digital marketing tactics out there, it may seem a bit confusing or get lost in the shuffle. By partnering with trusted influencers and high authority websites, you can improve your reputation and build consumer confidence.

eCommerce 344

eCommerce Customer Retention Payments Management 344

Kissmetrics

SEPTEMBER 27, 2017

But how do you get customers to buy again and again after the first purchase? Despite some heralding the “death of email” over more modern platforms like texting and social media, good, old-fashioned email remains one of the best ways to seal the deal, engage customers and encourage repeat purchases. The Repurchase Reminder.

eCommerce 203

eCommerce Customer X-cart Recommendation 203

Omnisend

MARCH 14, 2023

When a product is recommended from purchase history, customers are 2.6x Sending highly relevant emails also improves customer experience, which is important for sustained business growth. Personalizing your subject line using information such as the subscriber’s first name, product interests, or location can increase open rates.

Recommendation 88

Recommendation Information Clothing Gifts 88

Omnisend

MARCH 8, 2021

You can’t improve what you don’t measure” is one of the most commonly repeated phrases in ecommerce, and for a good reason. Understanding ecommerce metrics allows you to identify your strengths and weaknesses, gauge your performance against your competitors, and learn how different tactics affect your overall strategy.

eCommerce Analytics 125

eCommerce Analytics Shipping Costs eCommerce Merchant Services 125

BigCommerce

OCTOBER 4, 2017

Part 3: Site Architecture. This is the most complete guide to ecommerce SEO on the web – period. I created this guide for one reason… Search engine optimization is a low-hanging fruit for ecommerce websites. Instead, we rely on social media or paid ads. Which are great and all, but require a constant effort and stream of income.

SEO 419

SEO eCommerce Gifts Blog 419

Kissmetrics

MARCH 16, 2018

In 2018, the average display conversion rate is less than 1%. Meanwhile, we’ve completely ignored dozens of old-school marketing tactics, getting caught up in the inbound noise. Here are four old-school tactics that are making a comeback in this currently saturated landscape. So the try organic posting. I know I’m guilty.

Marketing 249

Marketing Mobile PPC Games 249

Omnisend

MAY 14, 2021

Driving people to your ecommerce site and convincing them to make a purchase is becoming much harder with the proliferation of brick-and-mortar store closings and growing number of online shopping options. It’s the only way to move a first-time browser to a repeat buyer who sings your brand’s praises. Blog Posts and Videos.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

SellBrite

MARCH 7, 2018

Anyone who’s read a marketing blog in the past few years has come across the buzzword “growth hacking.”. To get started, here are 20 simple growth tactics you can use next month to fuel growth at your ecommerce business. Customers love hearing from other buyers about their experience with a product before making a purchase.

eCommerce 167

eCommerce Social Media Blog Payment Services 167

Smile.io

AUGUST 1, 2022

Each SMS and email sent out to a customer post-purchase has options to contact customer service if they've got questions about shipping, payment or delivery. Post-purchase nurturing. After customers receive their order, post-purchase SMS and emails are triggered, sending special discounts and offers to encourage more purchases.

Merchant Services 71

Merchant Services Marketing Payment Services Omnichannel 71

BigCommerce

JUNE 5, 2018

Your owned online site experience is your one chance to prove your brand value to your customers. And to give those customers a reason to keep buying from your ecommerce website channel, and not from your Amazon channel (where you lose out on brand equity and customer lifetime value). Amazon is best-in-class at convenience and price.

eCommerce 420

eCommerce BigCommerce Beauty and Health Customer Experience 420

SellBrite

MARCH 7, 2018

Anyone who’s read a marketing blog in the past few years has come across the buzzword “growth hacking.”. To get started, here are 20 simple growth tactics you can use next month to fuel growth at your ecommerce business. Customers love hearing from other buyers about their experience with a product before making a purchase.

eCommerce 162

eCommerce Social Media Blog Payment Services 162

UpSellIt

JUNE 1, 2023

In this blog, we’ll uncover 6 essential lead capture strategies for ecommerce. This personalized approach boosts engagement and conversion rates throughout the customer journey. Lead capture is the key to transforming casual browsers into engaged prospects, paving the way for long-term growth and profitability.

eCommerce 89

eCommerce Information Mobile Customer 89