Remove bad-data-hurt-your-ecommerce-business
article thumbnail

E-commerce Delivery Experience Management (DEM) to Drive Customer Delight

lateshipment

Customers are no longer just interested in low prices, fast shipping, and free returns have constantly been the three must-haves for an online business to make the cut in today’s market. Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on time and how they expect.

eCommerce 147
article thumbnail

Proactively Resolving Delivery Issues: The Key to Stellar Customer Experience in The Last Mile

lateshipment

Picture this : You’re a retailer based in Chicago, dealing in apparel and your loyal customer John has ordered a tux for his high-school reunion from your store. You pick it, pack it, and ship it via an expedited service from your shipping partner. So much for paying your shipping carrier all those dollars.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 SEO Tips for Driving More Traffic to Your Ecommerce Website

FastSpring

Three letters are crucial to your site’s success: SEO. Search engine optimization is the process of increasing the online visibility of your webpage through organic search engine results. Want to learn how you can improve your SEO presence? If you must include certain wording, link to it or add it on your resource page.

SEO 64
article thumbnail

Searchandising: Site search hacks that drive revenue

GetElastic

Improving customer experience is top-of-mind for every digital business. Leaving search on default settings may be efficient, but neglecting to check under the hood to ensure search shows the right products for your “money keywords” costs dollars and sense. Step 1: consult your analytics. Step 2: test your searches.

article thumbnail

How to Uncover Hidden Content Decay on Your eCommerce Website (Without Any 3rd Party Tools)

Inflow Insights

Tracking content decay particularly matters for eCommerce companies because when it’s happening to your most important or highest-converting pages, it can tie directly to losses in revenue. For example, a change in overall traffic to top-of-funnel pages on your site may have little to no impact on actual sales.

article thumbnail

Black Friday 2018: An Ecommerce Survival Guide

BigCommerce

In fact, it might not be long until Black Friday becomes a trillion dollar holiday: Data Source: TheBalance.com. So what does this mean for ecommerce retailers? Here’s what you need to know about Black Friday: Data & statistics. How to prepare for an onslaught of shoppers headed your way. This is serious business.

eCommerce 370
article thumbnail

Use Cases for LateShipment.com’s Delivery Experience Management Platform

lateshipment

Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. Let’s take a look at some of the issues you will inevitably encounter in the last-mile without a solution to manage delivery experiences that can hurt your business in multiple ways.