E-commerce Delivery Experience Management (DEM) to Drive Customer Delight
lateshipment
JULY 25, 2022
Customers are no longer just interested in low prices, fast shipping, and free returns have constantly been the three must-haves for an online business to make the cut in today’s market. Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on time and how they expect.
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