GetElastic

SEPTEMBER 15, 2021

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

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lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

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Shipping Costs eCommerce Order Fulfillment Shipping 130

lateshipment

OCTOBER 12, 2023

When a customer trusts you, they turn into brand advocates and you could use free word-of-mouth promotion to increase sales and acquire a lifetime customer. Ways to build relationships with your customers Loyalty Programs Customer Retention Activities Collecting the Feedback Post-Purchase Customer Service Omnichannel Messaging 4.

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Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

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Omnisend

MAY 14, 2021

Blog Posts and Videos. It comes in many forms; blog posts and video content are among the most popular. Always craft content according to the needs of your target customers. Use them to gather your target audience’s most commonly asked questions, then answer them through blog posts. Create a Loyalty Program.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

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Omnichannel Shipping Costs Social Media Reference 78

Omnisend

APRIL 26, 2021

With a healthy and well-stocked subscriber list, you are better able to engage in personalized, omnichannel marketing with automated workflows. allows you to adjust your messaging accordingly and prioritize your customer retention strategies to your most valuable shoppers—helping you to keep them around for longer.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Blog Gabrielle Policella While all of our merchants blew us away last year, there were a few that stood out because of their innovative programs, impressive metrics, or beautifully branding.

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Customer Loyalty Customer Subscription Omnichannel 62

Omnisend

DECEMBER 7, 2021

Look to go the extra mile with these customers and make them feel special, perhaps by offering them a special gift or discount in your follow-up email. This ‘cherish’ strategy is an effective customer retention tactic that keeps your best and most valuable customers happy and engaged with your brand.

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Gifts Shipping Costs Recommendation Customer Retention 158

Omnisend

JUNE 15, 2021

Doing so creates a lifelong customer that engages with and purchases from you over and over again. This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

iVend

MARCH 14, 2022

According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing. They quote research that shows that ‘ businesses that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates ’.

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Omnichannel Retail Channel Customer Retention 98

Omnisend

APRIL 28, 2021

Enter retention marketing—the difference between constantly struggling to attract first-time buyers and comfortably selling to loyal customers. Many will often reference impressive numbers with retention marketing, like how increasing customer retention by 5% leads to a 25% to 95% boost in profits. Post-Purchase.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Korona

NOVEMBER 10, 2022

However, by increasing customer retention by 5% , profits can increase by 25-95%. Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Ask customers about their preferences to personalize their experience, now and in the future.

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Shipping Costs Online Retail Payment Services Merchant Services 52

Payoneer

FEBRUARY 22, 2023

This will help build customer trust and credibility and ultimately increase customer retention and loyalty. Partnering with other reputable brands in your industry can help build credibility and customer trust. Payoneer is an excellent solution for businesses looking to expand their reach globally.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

GetElastic

APRIL 28, 2022

With that being said, in this blog, I will give a general overview of seven major DTC eCommerce trends you should keep an eye on for your brand to succeed in 2022. Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

iVend

AUGUST 10, 2022

Personalised communication is also important for building advocacy and brand ambassadors, with 71% of shoppers feeling frustrated when their customer experience is not personalised. Retail technology can play an important role in helping to develop customer advocates and retail communities. The role of retail technology.

Retail 98

Retail Customer Retention Social Media Customer Loyalty 98

Omnisend

MAY 24, 2021

In this article, we’re going to look at some of the best customer analytics software, learn exactly how it works, and find out how you can use your customer data to implement things like omnichannel marketing and highly personalized automated messaging. How can you use customer analytics to nail your omnichannel strategy?

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Customer Customer Retention Customer Data Omnichannel 134

Smile.io

DECEMBER 1, 2022

One of the most important aspects of your holiday marketing plan is your customer retention strategy. When the tree is taken down and the decorations are tucked away, do you know if the customers you acquired during the holiday season will come back? What is a Loyalty Program? Thinking about starting a loyalty program?

Social Media 78

Social Media Recommendation Blog Gifts 78

Omnisend

AUGUST 15, 2021

This is where Retention Benchmarks come in. There’s no denying that customer acquisition is critical to the success of any ecommerce business. No matter your niche, you need a solid customer retention strategy to ensure the sustainability of your entrepreneurial endeavor. What is an Excellent Customer Retention Rate?

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Customer Retention eCommerce eCommerce Software Electronics 148

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Smile.io

OCTOBER 30, 2023

At the core, there are three main types of loyalty programs—points, VIP, and referral programs. Determining which type or types of loyalty program is best, depends on your specific business. But whatever you choose, the ultimate goal is always to improve customer retention.  answering all customer questions. 

Shopify 73

Shopify Merchant Services POS Omnichannel 73

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

For starters, your sales staff won’t have to go to the front of the store every time a customer asks a question about a product. Build Customer Loyalty. With a mobile POS, your customers won’t have to wait in line to check out. This will allow you to serve more customers and save them time.

Payment Services 75

Payment Services POS Mobile Operations 75

lateshipment

FEBRUARY 10, 2021

When you have consistently engaged with your customers through all these touchpoints, you can leverage them and set your customer towards their next purchase, an opportunity i.e This will forge strong customer relationships and foster brand loyalty. now lost due to the CX gap.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

When you have consistently engaged with your customers through all these touchpoints, you can leverage them and set your customer towards their next purchase, an opportunity i.e This will forge strong customer relationships and foster brand loyalty. now lost due to the CX gap.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Data analytics helps retailers analyze how customers shop and use that data to deliver a seamless customer experience. From product selection to purchase, data analytics focuses on providing personalized attention to each customer. This experience goes a long way in building customer loyalty. Drive Revenue Growth.

Retail 86

Retail Shipping Costs Customer Retention eCommerce 86

ROI Revolution

DECEMBER 2, 2021

We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. Omnichannel retailers Kohl’s and Nordstrom Inc. Stay tuned to this blog as we keep you updated with all the latest. Omnichannel retailers Kohl’s and Nordstrom Inc. COVID-19’s impact on the apparel industry.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Stay tuned to this blog as we keep you updated with all the latest. Omnichannel retailers Kohl’s and Nordstrom Inc. Stay up-to-date on the latest iOS update news and how it will impact ecommerce brands like yours on our Apple iOS 14 Update: Impact on Digital Marketing + Ecommerce Brands blog, updated weekly. Amazon saw 39.1%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Stay tuned to this blog as we keep you updated with all the latest. Omnichannel retailers Kohl’s and Nordstrom Inc. Stay up-to-date on the latest iOS update news and how it will impact ecommerce brands like yours on our Apple iOS 14 Update: Impact on Digital Marketing + Ecommerce Brands blog, updated weekly. April 8 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2022

We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Omnichannel retailers Kohl’s and Nordstrom Inc. of all retail sales.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JULY 1, 2021

Stay tuned to this blog as we keep you updated with all the latest. Omnichannel retailers Kohl’s and Nordstrom Inc. Stay up-to-date on the latest iOS update news and how it will impact ecommerce brands like yours on our Apple iOS 14 Update: Impact on Digital Marketing + Ecommerce Brands blog, updated weekly. April 8 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Stay tuned to this blog as we keep you updated with all the latest. Omnichannel retailers Kohl’s and Nordstrom Inc. Stay up-to-date on the latest iOS update news and how it will impact ecommerce brands like yours on our Apple iOS 14 Update: Impact on Digital Marketing + Ecommerce Brands blog, updated weekly. April 8 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Stay up-to-date on the latest iOS update news and how it will impact ecommerce brands like yours on our Apple iOS 14 Update: Impact on Digital Marketing + Ecommerce Brands blog, updated weekly. Welcome to the first update to our COVID-19 + ecommerce blog of 2021. March 16 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

NOVEMBER 4, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Stay tuned to this blog as we keep you updated with all the latest. Omnichannel retailers Kohl’s and Nordstrom Inc. Welcome to the first update to our COVID-19 + ecommerce blog of 2021. Stay tuned to this blog post as we enter another year in which nothing is certain.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Stay tuned to this blog as we keep you updated with all the latest. Omnichannel retailers Kohl’s and Nordstrom Inc. Welcome to the first update to our COVID-19 + ecommerce blog of 2021. Stay tuned to this blog post as we enter another year in which nothing is certain.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Stay tuned to this blog as we keep you updated with all the latest. Omnichannel retailers Kohl’s and Nordstrom Inc. Welcome to the first update to our COVID-19 + ecommerce blog of 2021. Stay tuned to this blog post as we enter another year in which nothing is certain.

eCommerce 78

eCommerce Social Media Payments Payment Services 78