Groove

MARCH 14, 2022

What is an eCommerce CMS? An eCommerce CMS , or Content Management System, is a software that allows eCommerce website owners to have control over their website even if they don’t have any technical knowledge. SaaS, or Software-as-a-Service, refers to a cloud-based CMS that website owners use to host their eCommerce stores.

eCommerce 195

eCommerce Merchant Services SEO Live Chat 195

GetElastic

NOVEMBER 11, 2021

Editor's Note: This post was originally published on September 8, 2019 and has been updated to reflect the growing array of chatbots for retail and ecommerce. Conversational commerce has become a formidable channel to recon with. Consumers today prefer to chat with company representatives or support over chat as opposed to calling.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? The whole ecommerce game boils down to getting people to buy your product. How to use live chat to increase conversions and customer loyalty. In case we’re moving too fast: here’s a comprehensive guide on how to drive traffic to your ecommerce site.

Customer 381

Customer Live Chat Social Media BigCommerce 381

Groove

JULY 23, 2020

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Continue reading for our software recommendations that are guaranteed to help you achieve your eCommerce goals. eCommerce Marketing Software: Increase Revenue. Service Hub – Ticketing, Live Chat, etc.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Ecommerce Platforms

MAY 29, 2023

The best Shopify landing page builder offers business leaders in the ecommerce market all the tools they need to create compelling, conversion-optimized pages. According to some studies, dedicated ecommerce landing pages can convert around 60% better than any other website page.

Shopify 211

Shopify SEO Conversion Optimization Social Media 211

Omnisend

MAY 24, 2023

Drip is a powerful email marketing software solution that aims at helping ecommerce platforms make the most of their contact lists. You can compare your open rates, click rates, conversion rates, etc., These include ecommerce platforms, such as Shopify and WooCommerce. But which email marketing platform best suits your business?

Marketing 158

Marketing Live Chat Social Media Shopify 158

Omnisend

MAY 2, 2023

In terms of differentiators, Omnisend has more features tailored to Ecommerce businesses. Omnisend has a list of pre-built workflows curated specifically for Ecommerce. GetResponse provides a live chat feature which you can enable at any time. Meanwhile, GetResponse offers free stock photos and GIFs.

Live Chat 157

Live Chat Recommendation eCommerce Marketing 157

Ecommerce Platforms

OCTOBER 1, 2022

Hundreds of entrepreneurs take the plunge every year and dive head-first into ecommerce. Each of them, at one point or another, will likely ask themselves: which ecommerce platform is best? So, in this article, we’re comparing some of the best-known ecommerce platforms on the market: Squarespace , Wix , and GoDaddy.

Shipping Costs 197

Shipping Costs Live Chat Merchant Services SEO 197

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 In light of that, it's no wonder that entrepreneurs are frequently finding new eCommerce-related opportunities to turn their passion into a living online. However, the right eCommerce platform is imperative to succeed in this venture.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Omnisend

APRIL 22, 2021

Conversational commerce is a relatively new form of doing business online where brands and customers can communicate during a customer journey, at each step of the process, including post-purchase. Conversational commerce changes that, allowing the brand and the customer to communicate back-and-forth throughout the buying process.

Live Chat 113

Live Chat Omnichannel Shopify Channel 113

Ecommerce Platforms

AUGUST 22, 2022

That’s not a bad idea, considering consumers are becoming more and more reliant on chat boxes. Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. But why stop there?

Multi-channel 104

Multi-channel Shopify Channel Merchant Services 104

Ecommerce Platforms

MARCH 4, 2023

On its own, Wix is a fantastic ecommerce website builder for creating a powerful online presence, with a range of phenomenal built-in features for sales, marketing, and customization. Fortunately, you don’t necessarily need a complex chat system to start offering this feature to your clients. What are the Best Wix Apps?

Shipping Costs 104

Shipping Costs Payment Services Live Chat Books 104

Groove

FEBRUARY 21, 2019

Modern eCommerce businesses need tools to help them grow. To help, we've outlined our favorite tried-and-true eCommerce marketing tools to help businesses achieve their goals. eCommerce Marketing Tools. eCommerce Marketing Tools. HubSpot Service – Ticketing, Live Chat, etc. Google Marketing Platform.

eCommerce Marketing 284

eCommerce Marketing eCommerce Marketing PPC 284

Omnisend

MAY 15, 2023

Reading Time: 9 minutes It’s a common misconception among ecommerce business owners that Privy is the only email marketing platform worth considering. Ready to supercharge email marketing for your ecommerce business? Customer support : Privy offers 24/7 live chat and email support to all customers.

Live Chat 88

Live Chat eCommerce Shopify Small Business Retail 88

Inflow Insights

FEBRUARY 7, 2021

It’s been updated to reflect eCommerce homepage best practices for 2021. When it comes to your eCommerce business, your homepage can make or break your conversion rate. Your eCommerce Homepage = Your Online Storefront. A few simple changes can make all the difference to your conversion rate.

Conversion Optimization 129

Conversion Optimization Live Chat eCommerce Mobile 129

Ecommerce Platforms

APRIL 28, 2018

Looking for some solid data on eCommerce, CRO, social media, and automation? Conversion Rate Optimization. 42% of marketers say interpreting results is the biggest challenge in conversion optimization. is the average conversion rate for websites viewed on tablets, versus 1.9% Conversion rates on smartphones (1.5%

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Ecommerce Platforms

MARCH 6, 2023

If you’re looking for ecommerce platforms that are generally easy to use and don’t require an upfront payment to launch a store, chances are you may have come across Wix in your search. Wix is an ecommerce platform that’s used by ecommerce store owners because of its simplicity and its robust tool stack.

Live Chat 104

Live Chat Payment Services Social Media eCommerce Platforms 104

GetElastic

NOVEMBER 1, 2019

These are only some of the questions that ecommerce practitioners frequently Google in search of the perfect lead generation strategies. While there are many tools out there to help generate more leads, popups and live chat software have stood out as two pretty effective solutions. How to Use Live Chat for Lead Generation?

Live Chat 149

Live Chat eCommerce Information Customer 149

Groove

FEBRUARY 11, 2019

We're sorry to break it to you, but there isn't a silver bullet in eCommerce marketing. When it comes to eCommerce strategy, you have to think about three things – the past, the present and the future. Our Favorite eCommerce Hacks. to easily integrate with your eCommerce platform and power HubSpot abandoned cart workflows.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

GetElastic

OCTOBER 22, 2019

Ecommerce. A multi-billion-dollar industry, ecommerce took baby steps in the ’90s and has become a significant threat to brick-and-mortar retail. Live chat is one of those features that has successfully integrated itself in many ecommerce sites. Why live chat has become important to scale businesses?

Live Chat 114

Live Chat eCommerce Customer Retention Multi-channel 114

GetElastic

AUGUST 16, 2019

Statista predicts revenue from global retail ecommerce will rise to $4.88 Majority of shoppers gain inspiration and ideas from social media sites – it comes from posts of their friends and family or a social media advertisement from an ecommerce website. Promote your blogs, newsletters and upcoming products via emails.

eCommerce Marketing 149

eCommerce Marketing Live Chat eCommerce Marketing 149

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Reading Time: 8 minutes. Optimize Product Pages.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

GetElastic

SEPTEMBER 9, 2019

Analyzing over 20 years of live chat transcripts, LivePerson found 69% of chats and calls could be handled quickly by bots, and Nielsen found 56% of online shoppers say they prefer to resolve issues through messaging apps than call customer service. How chatbot dialog works. Determine your chatbot strategy. Advanced chatbots.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

Ecommerce Platforms

OCTOBER 12, 2022

When debating which ecommerce platform to consider, it’s important to learn the advantages and disadvantages of each option. Shopify is almost always in the conversation, so we’ll outline all Shopify pros and cons to help ensure you’re making the right decision. Reasons to Learn About Shopify Pros and Cons. Go to the top. Shopify Pros.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

Klaviyo

MARCH 20, 2018

Importance of Mobile Conversions. The concern for ecommerce in this mobile-first future is that many businesses miss out on an important part of mobile optimization in the process: Conversions. In fact, mobile traffic is responsible for only 20% of website conversions. Setup a Live Chat System.

Mobile 144

Mobile Live Chat Blog Improvements 144

GetElastic

FEBRUARY 20, 2019

In order to increase the ecommerce conversion rate, each and every step has to be analyzed – from the initial landing page to checkout. You need to optimize your website right now for increasing the conversion rate, because at the end of the day conversion rates mean an increase in revenue. Live chat support.

eCommerce 156

eCommerce Live Chat Shipping Costs Payment Services 156

Groove

MARCH 30, 2022

Read on to learn which website creation and management tool is right for your needs when comparing Shopify vs Squarespace for eCommerce. The internet that we all know and use in our daily lives was not always the easy-to-use network it is today. This works well for video hosting sites, blogs and portfolios. eCommerce Platforms.

Payment Services 195

Payment Services Shopify Merchant Services Payments 195

Kissmetrics

SEPTEMBER 12, 2020

For instance, is your goal to set up shop as an eCommerce entrepreneur, dropshipping items from abroad? Do you want to start a simple blog documenting your travel adventures? For example, these sites typically have a lot of features that other types of website builders have, such as the ability to blog. eCommerce platforms.

Merchant Services 363

Merchant Services Payment Services Shopify Shipping Costs 363

Omnisend

DECEMBER 14, 2023

Reading Time: 8 minutes There’s a common myth that ecommerce apps are only useful for large and established online stores. That they’re unnecessary for small ecommerce businesses. This article explores some of the best ecommerce apps, including their key features, pros, cons, and pricing. The reality? Let’s get started!

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Omnisend

MAY 12, 2023

Source Ecommerce features Both MailerLite and Omnisend offer ecommerce features, such as supporting an ecommerce store and integrating with ecommerce platforms like Shopify and WooCommerce. Other ecommerce features offered by Omnisend include product recommendations, unique discount codes, and more.

Live Chat 78

Live Chat Shopify Social Media Omnichannel 78

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, with a Shopify subscriptions app. Community Does your subscription program include a members-only forum or live chat feature? Personalization Personalization is an increasingly relevant tactic in eCommerce. Shopify CRM Hunting?

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Ecommerce Platforms

JANUARY 24, 2023

Needless to say, glowing reviews help ecommerce businesses attract customers. Yotpo integrates with various ecommerce platforms to seamlessly slot into your existing tech stack and does have a robust integration network with other ecommerce marketing tools. You can send an automated email asking your customers to leave a review.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Omnisend

MAY 24, 2023

And although Moosend is a popular email marketing tool in the world of ecommerce, it lacks important features like SMS functionality. Omnisend is specially designed to meet the marketing needs of fast-growing ecommerce businesses. These are features you can use to build an effective marketing campaign for your ecommerce business.

Live Chat 78

Live Chat Shipping Costs Shopify eCommerce 78

Ecommerce Platforms

JANUARY 7, 2022

HubSpot comes with a wholly integrated blog manager so that users can create, optimize and publish blog content from HubSpot’s CMS (more about this below). You can also schedule blog posts from the same place you manage your social media posts. Another excellent blogging feature is its SEO optimization. HubSpot Marketing.

Live Chat 104

Live Chat Social Media Blog Document 104

Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Fine-tune your support channels to meet your customers’ expectations and increase conversion.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Ecommerce Platforms

FEBRUARY 26, 2023

They’re an excellent way to share content in a controlled environment, host events, and encourage conversations between your customers. Circle is a convenient all-in-one community builder which enables users to create online communities with content, videos, and chat-based discussions.

Payments 104

Payments Social Media Payment Services Events 104

Omnisend

JUNE 7, 2023

Looking for the best SMSBump alternatives for your ecommerce store? Cons: SMSBump only has a native integration with Shopify and BigCommerce which is limiting for ecommerce customers using other platforms. 2-way text messaging: Omnisend integrates with Gorgias to enable two-way conversations. Omnisend Shopify review: 4.8/5

Live Chat 88

Live Chat Shopify BigCommerce Social Media 88