Groove

JUNE 9, 2021

This HubSpot abandoned cart workflow blog provides great visuals for building out a workflow and capturing those who left something behind in their cart. Use A Customer Loyalty Program. Using a customer loyalty program is a great way to encourage customers to return, too. Delighting Customers. Celebrate Their Milestones.

Marketing 367

Marketing Social Media Customer Loyalty Shopping Carts 367

Retail TouchPoints

JULY 24, 2023

Navigating these touch points can be challenging, but the potential rewards, like enhanced customer loyalty, are worth the additional effort. Let’s discuss the pros and cons of each touch point, the benefits of personalization and how retailers can find the best method for each shopper.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

Optimizely

JUNE 10, 2020

And, with new ecommerce brands seemingly popping up daily, it’s essential that brands focus on building loyalty within their customer base. So, how do you differentiate your brand and create serious customer loyalty? Offering one-off discounts or sending a series of promotional offers won’t create long-term customer loyalty.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

Smile.io

AUGUST 25, 2023

Loyalty programs are one of the best ways to build your brand community—the ultimate retention tool for businesses in any industry. The following list was put together to inspire you when putting together your own loyalty program and brand community, no matter what you sell or what stage you’re at.  

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

Omnisend

MARCH 22, 2023

Reading Time: 4 minutes The purpose of loyalty programs is to offer customers access to exclusive prices and loyalty discounts. The best loyalty programs have the power to transform a business into a customer-centric profit machine. Here are 6 reasons you should focus on fully establishing your loyalty programs.

Customer Loyalty 155

Customer Loyalty Customer Customer Retention Recommendation 155

Ecommerce Platforms

JANUARY 24, 2023

The platform describes itself as the ‘ leading provider of solutions that power the whole customer journey, including loyalty & referrals, SMS marketing, subscriptions, and visual user-generated content.' You can create customized loyalty and referral programs. when they cash in the points they’ve earned.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Smile.io

SEPTEMBER 6, 2023

In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. Here are 7 loyalty program examples in the nutrition and supplement industry.

Subscription 80

Subscription Social Media Shipping Costs Reference 80

Smile.io

JANUARY 23, 2023

The food and beverage industry is one industry that relies on repeat purchases and brand loyalty to succeed. Think of all of your favorite food and beverage products and the loyalty that is associated with them. This competition means that food and beverage companies are ripe to benefit from creating customer loyalty.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

lateshipment

MAY 6, 2023

The Impact of Great Post-Purchase Experiences on Customer Loyalty 1) Strong customer relationships – The post-purchase phase is the last thing your customers are going to remember about your brand. Set up post-purchase triggers for loyalty points to reward customers and gain engagement where you can.

Customer Experience 130

Customer Experience Shipping Costs Customer eCommerce 130

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, with a Shopify subscriptions app. But why should you add loyalty and rewards to your subscription offering? Let our team’s blogs enlighten you on which apps truly deliver value. Shopify CRM Hunting?

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Smile.io

OCTOBER 6, 2023

” With this growth and increasing competition, loyalty is essential for retaining customers and acquiring new ones to stay ahead of your competitors. These 4 loyalty program examples in the electronics industry highlight that although not all loyalty programs need to look the same, they do have to offer immediate value to customers.

Electronics 61

Electronics Social Media Accessories Customer Loyalty 61

Groove

JULY 23, 2020

Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. In this blog, we're sharing some of our most trusted, tried and true eCommerce marketing software solutions to help guide your strategy and convert more customers.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Smile.io

NOVEMBER 15, 2023

But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.   Table of Contents  What is customer loyalty?   Table of Contents  What is customer loyalty? Why is customer loyalty important?

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

Smile.io

JULY 25, 2023

Every good loyalty program incentivizes one-time customers to return for a repeat purchase. But great loyalty programs give customers an experience they won’t forget. One way to accomplish this level of retention marketing is by creating a unique loyalty program that stands out from the crowd.

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

Smile.io

OCTOBER 3, 2023

Well, a loyalty program is a great place to start. Here are 8 examples of loyalty programs in the pet supplies industry! If its wide range of innovative, quality products isn’t enough to keep customers coming back, its rewards program surely is. How Many Points Should Your First Reward Be Valued At?

Supplies 63

Supplies Beauty and Health Social Media Accessories 63

Smile.io

DECEMBER 13, 2022

These interactions  offer an engaging experience that builds trust with your brand, making it the perfect tool for promoting and improving your loyalty program. Incorporating social media actions into your loyalty program will make customers feel like reaching a certain points balance is attainable.

Social Media 74

Social Media Blog Improvements Channel 74

Smile.io

JULY 21, 2023

Not too long ago, rewards programs were synonymous with classic points programs. Since then, customer preferences and competitive landscapes have changed the face of ecommerce and as a result, rewards programs have had to change with it. What kind of rewards program is best for your business?

Customer Retention 64

Customer Retention Reference Customer Merchant Services 64

Smile.io

JULY 5, 2023

Whether you’re a big credit card enthusiast or a frequent traveler or simply love a good hotel staycation, there is something to learn from Hyatt’s rewards and loyalty program World of Hyatt. Let’s break down what makes World of Hyatt a top loyalty program, and the lessons we can learn from the hotel brand.

Travel 61

Travel Events Books Other 61

Smile.io

AUGUST 3, 2023

One of the foundations of growth in ecommerce is repeat customers, which are needed to build brand loyalty and become profitable. Building brand loyalty through a loyalty program on Wix is simple and provides value to your first-time and repeat customers. Does Wix let you offer a loyalty program?

Social Media 58

Social Media eCommerce Platforms POS Hobbies 58

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, through a subscription-based model. Loyalty & Rewards Programs. But why should you add loyalty and rewards to your subscription offering? Types of Subscription Programs. Replenishment. eCommerce Integrations.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Smile.io

DECEMBER 7, 2023

Once a loyalty program is launched, the work is far from over. A loyalty program should not be viewed as a static entity but rather as a dynamic element that evolves to meet the changing needs and desires of your clients. Let's take a look at a few specific ways you can use CRO to improve engagement with your loyalty offers.

Shopify 93

Shopify Customer Loyalty Blog Improvements 93

Omnisend

JANUARY 8, 2024

You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it? You can also adopt a proactive approach by leveraging loyalty and referral programs. Let’s dive deeper.

Customer 88

Customer Customer Retention Social Media X-cart 88

Optimizely

NOVEMBER 14, 2019

With a loyalty program, you can segment your customers based on deeper insights (such as average order value, loyalty point balance and interactions completed). This article takes a look at the three key customer segments you can extract from your loyalty data: VIP customers, at-risk customers and churned customers.

Improvements 207

Improvements Social Media Events Customer Experience 207

Smile.io

SEPTEMBER 11, 2023

View this post on Instagram A post shared by Oatopia (@oatopia.uk) Folding in loyalty to an established family-owned business Since launching in 2011 in Sussex, England, Oatopia now offers over 20 different flapjack flavors, including the fan favorite Breakfast Bar, Peanut Butter, Salted Caramel, Almond Bakewell, Carrot Cake, and Biscoff flavors.

Customer 46

Customer Shipping Costs Events Reference 46

Kissmetrics

JULY 31, 2021

The point of a conversion funnel is to build an effective buyer’s journey and increase your conversions. To increase your conversions, you must first identify your starting point and your end goal. Consider what you can learn from their landing pages, social media channels, and blogs. Do some competitor research, too.

Download 361

Download Social Media Subscription Customer 361

FastSpring

JANUARY 7, 2021

What is customer loyalty? Loyalty is an emotion that stems from feeling engaged in something or someone. When you give a customer an incentive to come back, and they willingly come back repeatedly, this is known as customer loyalty. The answer lies in customer loyalty programs. What are customer loyalty programs?

Customer Loyalty 148

Customer Loyalty Customer Toys Recommendation 148

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Omnisend

SEPTEMBER 7, 2023

Reading Time: 6 minutes 5 customer loyalty email examples that work When you think of loyalty, what comes to mind? Customer loyalty to businesses isn’t that much different. There are plenty of places where you can build brand loyalty, but today, the focus is on email. How can email marketing impact customer loyalty?

Customer Loyalty 88

Customer Loyalty Customer Social Media Clothing 88

Optimizely

OCTOBER 25, 2018

It’s a type of cognitive bias that makes our brains prioritize more immediate rewards over those that might come our way in the distant future. Let’s say you were offered the choice between receiving $50 as an immediate reward, or getting $100 in a year. “Of Of course I’d be smart enough to take the later reward!”

eCommerce 218

eCommerce Payment Services B2C Presentation 218

Smile.io

MAY 1, 2023

billion shoppers and 250 thousand ecommerce brands, if you can get a customer to return a second and third time, you can lock in loyalty. Blog Gabrielle Policella Depending on your audience and industry, there are a lot of ways to retain customers. According to our data at Smile.io and a sample of over 1.1

Customer Retention 60

Customer Retention Customer Customer Loyalty Merchant Services 60

Smile.io

OCTOBER 31, 2023

“Parenthood looks different for literally every person and we get to see all of that,” shares Lauren Guttormsen, Director of CRM and Loyalty Marketing at Itzy Ritzy. Lauren shared some secrets behind the Itzy Ritzy community and how they use their Ritzy Rewards program during peak sales seasons.

Customer Retention 53

Customer Retention Social Media Customer Events 53

Smile.io

APRIL 25, 2023

Sephora’s Beauty Insider Program is one of the most well-known rewards programs in retail and ecommerce loyalty communities. Time after time this program is included in top loyalty program lists, but what is it that makes the VIB program so great? Sephora’s experiential rewards by tiers.

Recommendation 59

Recommendation Social Media Events Customer Retention 59

Smile.io

SEPTEMBER 22, 2022

“Is a loyalty program really going to help my business?” They’ve seen the obvious benefits from brands that do loyalty well, but they’ve also heard horror stories.  They Defining "good" loyalty programs If not all reward programs are created equal, then what actually constitutes a good one?

Customer Loyalty 79

Customer Loyalty Shipping Costs Customer Customer Experience 79

Smile.io

MAY 8, 2023

Loyalty programs, no matter how big or small, all have two goals–to provide value to customers and to retain customers. Nordstrom has developed a retention marketing strategy that targets its best customers through its rewards program, The Nordy Club. Nordstrom is one of those rare brands that screams both luxury and comfort.

Department Stores 46

Department Stores Events Workshop Apparel 46

Smile.io

APRIL 6, 2023

These stats are based on Smile Rewards ’ all-time numbers from a sample of over 1.1 Blog Gabrielle Policella 5 reasons repeat customers are profitable 1. Since starting the reward scheme we have seen a fall in this customer behavior.” billion shoppers and 250 thousand ecommerce brands.

Customer 96

Customer Customer Retention Blog eCommerce 96

Smile.io

OCTOBER 18, 2023

While it may not be a monthly recurring delivery it’s just as convenient: a loyalty program.   Appealing to this customer behavior will help you build out a loyalty program that your customers will participate in and love. Even more so if you pair a great rewards and loyalty program with your subscription model. 

Subscription 53

Subscription Social Media Merchant Services Reference 53

Smile.io

MARCH 7, 2023

Despite being a national favorite, their recent rewards program changes have even the most patriotic coffee fans questioning their loyalty. In February 2023, Tim Hortons decided to shake things up with changes to its Tim’s Rewards program. Tims Rewards introduced changes to earning and redeeming actions.

Games 61

Games Events Mobile Social Media 61