Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs
lateshipment
NOVEMBER 26, 2023
This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. But in your case, not so much, given the increasing competition among e-commerce brands in today’s space. Why Focus on Customer Retention?
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