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Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Retail TouchPoints

Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time of “lasting uncertainty,” the “ resilient consumer ” is uncovering new ways to protect and control what is most important to them. As a result, consumer behaviors are becoming more complex.

Consumer 194
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What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

Retail TouchPoints

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 279
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Retailer Lessons from iGaming Companies

Retail TouchPoints

There is no leisurely browsing as in retail. consumers shop online, according to 2022 statistics ; 79% of shoppers shop at least once per month, with 22% doing so once a week, 27% once every two weeks and 29% once per month. Meanwhile, online casino gamers spend about three hours per day immersed in the activity.”

Retail 276
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Moss Chooses Gloucester Quays for New Store Amidst Retail Expansion

365 Retail

Peel Retail & Leisure has revealed that Moss , a notable UK menswear retailer, has selected Gloucester Quays for its newest store location, which will open its doors on Saturday, 4th May 2024. The upcoming 1,948 sq ft store will showcase Moss’ SS24 collection, which emphasises relaxed tailoring suitable for casual summer settings.

Leisure 72
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4 Ways QR Codes are Transforming the Retail Shopping Experience

Retail TouchPoints

This opens up a world of possibilities for both businesses and consumers. While this shift is poised to transform the retail industry all the way from the stockroom to the cereal aisle, retailers should start tapping into the power of QR codes today to build trust, loyalty and stronger relationships with consumers.

Retail 262
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Babylist Blends URL and IRL Engagement with Virtual Showroom

Retail TouchPoints

Whether they’re shopping for clothes, toys, books, furniture or electronics, consumers shopping for baby items can easily be overwhelmed by the volume of information available — especially online. Through quarterly surveys, consumer panels and individual UX research, Babylist has been able to master its content strategy.

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Government outlaw fake reviews to protect consumers and the hospitality sector

365 Retail

The UK Government has today announced new rules “to protect consumers’ hard-earned cash” and the hospitality sector by releasing plans to make illegal hosting a fake review and paying someone to write a fake review. New measures requiring legal changes, such as tackling fake reviews, will come into effect following parliamentary approval.