Smile.io

JULY 25, 2023

All loyalty program types are effective when you pick the correct type and put the work in. Along with marketing your loyalty program, there are several things you can do to add excitement to the customer loyalty experience from custom earning actions to time-based bonus points events.

eCommerce 59

eCommerce Jewelry Omnichannel Social Media 59

Smile.io

AUGUST 1, 2022

The good news is that you're probably already using two powerful channels to retain customers⁠—email and SMS. Here are five ways you can use both channels  to increase retention and keep your customers around for life. Happier customers. Blog Jonathan Roque The result?

Merchant Services 73

Merchant Services Marketing Payment Services Omnichannel 73

SellBrite

MARCH 30, 2018

Canva – To drive more engagement on your social media channels, you can use Canva to create compelling images and graphics that relate to your products or business. Canva is a good tool to use if you have little or no experience using a more robust tool like Photoshop.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. Because customers demand it. Surveys consistently show that shoppers often start their purchase journeys on one channel and complete it in another. Why focus on omnichannel?

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

365 Retail

JULY 13, 2021

For several years, The British Retail Consortium has been talking about the prospect of fewer but better jobs in retail, as more and more business shift their channel strategy toward online. This problem has suddenly become real and the on/offline channel split looks like it will never return to the way it was.

Payment Services 52

Payment Services Travel Multichannel Mobile 52

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

ESW

AUGUST 25, 2020

Recreating one of the best parts of the traditional retail experience isn’t the only benefit of adding personalization technology to your eCommerce store. There are several other benefits to personalization, writes Animalz’s Drew Housman , some of which include: Improved customer loyalty. Increased time on site.

eCommerce 78

eCommerce Live Chat Improvements Consumer 78

Algopix

JULY 24, 2023

It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently. It constantly monitors stock levels, updates in real-time, and provides accurate inventory data across multiple sales channels.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This helps in building customer experience and service. Be it seamless checkouts, reminders, or customized promotions. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Algopix

DECEMBER 19, 2023

Performance tracking is not just about meeting Amazon’s metrics; it’s a proactive approach to delivering exceptional customer experiences. Handling Customer Feedback and Reviews: Customer feedback and reviews wield significant influence.

eCommerce 108

eCommerce PPC Multichannel Merchant Services 108

Smile.io

OCTOBER 13, 2021

Just from the name you may have guessed it has to do with interacting with your customers through multiple different channels. Omnisend Omnichannel marketing means that if your customer stumbles across your Instagram page or sees you at a pop-up market, they receive the same marketing message. And you’d be absolutely correct!

Omnichannel 65

Omnichannel Multichannel Marketing eCommerce 65

Retail TouchPoints

APRIL 2, 2021

That’s why now is an opportune time to evolve the antiquated perception of conventional customer relationship engagement as a bland, generic, linear journey. To deliver experiences, brands need to adopt a model that provides the exact message to every customer, on the right channel, and at the right time. Reimagining CRM.

Retail 149

Retail Specialty Retailers Customer Loyalty Multichannel 149

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. That customer is three times more valuable to us than a single-channel customer.”

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Smile.io

JUNE 13, 2022

Our shopping experience today is unified across multiple channels and crosses different platforms. Generating a sale doesn’t always happen through one channel. This lends to merchants adopting omnichannel commerce strategies, having each channel connected and offering the same level of experience.

Omnichannel 60

Omnichannel Social Media X-cart Merchant Services 60

Smile.io

JUNE 16, 2022

Omnichannel commerce involves selling your products across multiple different channels, which can be both online and offline. The benefits of omnichannel commerce include everything from inventory management to customer loyalty. Which one is best for you is heavily based on your in-person sales channels.

eCommerce Platforms 63

eCommerce Platforms Omnichannel Merchant Services POS 63

BigCommerce

JUNE 22, 2017

Ecommerce Analytics to Power a Personalized Customer Experience. BigCommerce customers have access to merchandising and customer analytics by default. BigCommerce Insights are available to all customers for an increased fee each month (beginning at $49). RFM scores should be calculated by channel.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

Ecommerce Platforms

APRIL 5, 2022

Shopify is ideal for building online websites and it can help you track inventory across channels. Some of the features which make this choice great for iPad users include: Simplified omnichannel sales: You can easily sell across a variety of channels with Shopify, using everything from mobile POS tools to QR codes. Square POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

Kibo

OCTOBER 12, 2021

A successful personalization approach is critical to remain competitive in a fragmented, multichannel retail environment. Per the CDP Institute , a customer data platform is “ packaged software that creates a persistent, unified customer database that is accessible to other systems. ” the “single source of truth”).

Customer Data 62

Customer Data Multichannel Customer Experience Customer Loyalty 62

ESW

MARCH 26, 2019

eCommerce is an important means of doing business in several categories, but in others it’s merely a means for brands to achieve an omni-channel presence. Fundamentally, ship-to-store is more of a backend process than a new customer offering. Customers want flexibility, personalization and options.

Shipping Costs 60

Shipping Costs Shipping eCommerce Retail 60

GetElastic

OCTOBER 19, 2021

Product attributes, imagery, detailed descriptions, and supplier information eventually become extremely difficult to manage, slowing workflows and impacting customer experiences. Some of the key capabilities offered by PIM solutions include: Improving product data quality across all channels. Enriching product information.

Information 78

Information B2C Channel Improvements 78

GetElastic

OCTOBER 19, 2021

Product attributes, imagery, detailed descriptions, and supplier information eventually become extremely difficult to manage, slowing workflows and impacting customer experiences. Some of the key capabilities offered by PIM solutions include: Improving product data quality across all channels. Enriching product information.

Information 78

Information B2C Channel Improvements 78

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Kissmetrics

OCTOBER 2, 2020

When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. In addition to the improved customer experience, live chat is also more efficient for your support team. Omnichannel Support. The solution is used by over 425,000 websites.

Live Chat 297

Live Chat Omnichannel Recommendation Shopify 297

Ecommerce Platforms

OCTOBER 16, 2019

To be precise, it connects to these 3rd party sales channels: Shopify. Step #1 Integrate your sales channels. They offer a multichannel solution that allows a merchant to manage their sales orders, stock levels, and process shipping. Build Customer Loyalty. This boosts the customer experience by far.

Merchant Services 123

Merchant Services Shipping Costs Shipping Payment Services 123

AcquireConvert

NOVEMBER 21, 2020

Monitors new orders and inventory data in real-time between Shopify, Stock&Buy, and other channels. Rather than assisting with the order management process from the merchant side, this app allows customers to edit orders, cancel orders and reorder easily from the order status page. Average Shopify Rating (out of 5 stars): 4.8 (39

Shopify 36

Shopify Shipping Costs Management Merchant Services 36

Ecommerce Platforms

DECEMBER 23, 2019

The success of the entire system depends on how you capitalize on your customer interaction opportunities without compromising the corresponding customer experience. You get to run campaigns on channels like email, social media, live chat, phone calls, web conferencing, and self-service customer portals.

Social Media 129

Social Media Management Multi-channel Mobile 129