Retail Technology Review

OCTOBER 1, 6620

Ideal Shopping Direct (ISD), the UK multi-channel home shopping retailer and owner of the Create and Craft and Ideal World TV channel, reports that it has achieved a significant turnaround in the past 12 months; £6.5m profit, 30% ahead of the £5m it predicted earlier in the year.

Multi-channel 79

Multi-channel Home Shopping Channel Retail 79

Retail Technology Review

JANUARY 20, 2020

Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least. Brexit uncertainty, combined with the growing customer demand for sustainability and superior levels of customer service, has put substantial pressure on embattled retailers.

Online Retail 93

Online Retail Channel Fulfillment Retail 93

Optimizely

APRIL 28, 2017

As shoppers move away from traditional brick-and-mortar stores and are increasingly found on digital channels , brands need to figure out how to best allocate their annual marketing budget to accommodate this surge. last year according to Internet Retailer. last year – they too have only so much to spend on acquisition.

Omnichannel 170

Omnichannel Internet Retail Channel eCommerce 170

Retail Technology Review

NOVEMBER 7, 0760

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.

Channel 96

Channel Technology Customer Internet Retail 96

eCommerce Training Academy

NOVEMBER 24, 2019

National Retail Federation. Internet Retailing Expo. Retail Global Goldcoast. Internet Retailer Conference & Exhibition. Online Retailers. Connect by Channel Advisor. Retail Global. It will be our pleasure to include it. Keep in mind we are still adding new events on a monthly basis.

eCommerce 62

eCommerce Internet Retail Retail Magento 62

Retail Technology Review

MAY 28, 2019

Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study.

Customer Experience 79

Customer Experience Channel Social Media Customer 79

Retail TouchPoints

MARCH 31, 2022

Brand loyalty is fading fast as shoppers constantly examine new options and are more open to new brands, new distribution channels and new innovations. The Value of Online Retail Sources Varies by Category. We call this Shopper Promiscuity, with a propensity toward curiosity, experimentation, and risk-taking.

Marketing 265

Marketing Online Retail Information Consumer 265

eCommerce Training Academy

OCTOBER 17, 2017

Online Retailer Conference & Ecommerce Expo. Retail’s Digital Summit SHOP.org. National Retail Federation. Internet Retailing Expo. Catalyst by Channel Advisor. Retail Global Goldcoast. Internet Retailer Conference & Exhibition. Retail Global. Etailing India Expo.

Online Retail 81

Online Retail eCommerce Internet Retail Retail 81

Retail Technology Review

JUNE 1, 2021

By Annabella Yang, VP Digital Retail, Mobiquity. COVID-19 has accelerated the shift to online retail. With social distancing guidelines and lockdown keeping customers at home, ecommerce has become the main sales channel for retailers during the pandemic.

Omnichannel 70

Omnichannel Retail Online Retail Channel 70

Retail Technology Review

NOVEMBER 7, 1480

As technology becomes an ever more prevalent part of our everyday lives, there are signs that consumers are becoming increasingly accepting of its role in their shopping experience – such as through the presence of automated self-service computer screens in-store or chatbots through the online channel.

Technology 142

Technology Consumer Channel Retail 142

Dynamic Action

JANUARY 9, 2020

As we take a look back at the last ten years in the industry, retailers have attempted to keep pace with digital disruptors and evolving customer expectations. They have hastily expanded their reach albeit store foot print, number of digital channels and/or tech solutions with the hopes of regaining control.

Multi-channel 62

Multi-channel Internet Retail Channel Information 62

Retail Technology Review

AUGUST 31, 2021

Following the unprecedented effects of COVID-19, retail businesses are focused on permanently shifting to online retail channels, according to Taulia, the fintech provider of working capital solutions.

Retail 70

Retail Online Retail Channel Internet Retail 70

OrderDynamics

JULY 23, 2019

The Art of Retail: Balancing Retail Brand Experience In-Store and Online. In today’s retail market, most large brick-and-mortar retailers have a strong online presence. And how can these two combine to form the perfect retail brand experience? Traditional Retail Models. The Full Retail Brand Experience.

Arts 50

Arts Retail Channel Comparison Shopping 50

Retail Technology Review

FEBRUARY 18, 3420

Utordo – the cloud-based multi-channel order management solution – is now fully integrated with OnBuy.com, the fast-growing UK-founded online marketplace.

Multi-channel 79

Multi-channel Channel Management Internet Retail 79

Retail Technology Review

JANUARY 8, 2019

No-one talks about retail in terms of online and offline anymore. Retailers are now focussed on providing customers with the choice, experience and delivery they want, when they want it – regardless of the channel on which any part of the customer journey takes place. By Graham Woods, Managing Director of W3Partnership.

Retail 104

Retail Omnichannel Channel Management 104

ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in. The post ChannelSale Attends IRCE 2018—Pledges To Redefine Online Retail Industry appeared first on ChannelSale Blog.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

Retail Technology Review

JUNE 1, 2021

Not so long ago, nearly every house sported an electrical appliance from Swan, making it one of Britain’s best-loved names, and up until 1986 Swan were the UK’s number one distributor for kettles. With ever-changing consumer habits and trends, some began to wonder if this heritage company would survive the transition into the 21st century.

Channel 79

Channel eCommerce Consumer Internet Retail 79

Retail Technology Review

DECEMBER 2, 2020

This year’s Black Friday saw a major increase in the use of digital marketing channels compared with 2019 as retailers brought Black Friday to consumers in their homes via their laptops, smartphones and other devices, omnichannel customer engagement company Emarsys finds.

Omnichannel 70

Omnichannel Marketing Retail Channel 70

Retail Technology Review

OCTOBER 12, 2021

Some 60% of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand.

Omnichannel 70

Omnichannel Retail Channel Internet Retail 70

Retail Technology Review

OCTOBER 15, 2019

Analysts predict that 30% of global retail sales will be made through ecommerce channels by 2024, according to global ecommerce insights business Edge by Ascential at Retail Week’s Tech. festival.

eCommerce 70

eCommerce Retail Channel Internet Retail 70

Sailthru

SEPTEMBER 26, 2019

Retailers are outpacing Amazon at personalization. The retail giant lags many competitor brands on both mobile and email, and that’s great news for any retail brand looking to differentiate with consumers. Even big box retailers like The Home Depot and Best Buy have surpassed Amazon in mobile personalization.

Other 60

Other X-cart Multichannel Retail 60

Retail Technology Review

SEPTEMBER 23, 2020

By Ed Smith,freelance writer Prior to the coronavirus outbreak, you may have read that offline marketing channels such as billboards had seen a significant spike in demand over the last few years.

Omnichannel 79

Omnichannel Retail Channel Marketing 79

Optimizely

MARCH 28, 2017

In fact, a study conducted by Internet Retailer on 33 brands running winback campaigns revealed that 45% of customers who received a winback campaign opened a subsequent message from the brand. DO: Consider reaching out on other channels. The key is crafting a winback campaign that addresses your customers’ individual needs.

Internet Retail 186

Internet Retail Channel Customer Download 186

BigCommerce

FEBRUARY 1, 2018

By probing into all of the different social media channels out there, you’ll start to identify how potential customers talk about your product or industry as a whole. Startup Slack Channel. Bootstrapped Chat Slack Channel. Side Project Slack Channel. SmallBiz Slack Channel. BigCommerce Facebook Community Group.

Marketing 354

Marketing Social Media eCommerce Arts 354

Retail Technology Review

JUNE 22, 2021

Pandemic difficulties aside, today’s retail environment is challenging. Whilst the shift to buying online has been an easy one for consumers, it has presented new and existing challenges for retailers, especially those with an omni-channel presence. By Dr Sam Short, Chief Data Scientist at Upside Saving.

Consumer 114

Consumer Customer Experience Presentation Customer 114

OrderDynamics

AUGUST 3, 2017

­­­­ Retailers , Are You Funding Amazon? Being in retail today, you know that Amazon is the juggernaught. An ecommerce Business Insider report in Feb 2017 noted that “ 43% of all online retail sales in the US went through Amazon in 2016 ”. Stating that retail is a hypercompetitive market, is hardly news. Can it be done?

Retail 57

Retail eCommerce Definition POS 57

Retail Technology Review

OCTOBER 22, 2019

99% of the UK’s top 100 fashion retailers are failing to provide customers with a personalised post-checkout experience by neglecting to send tailored shipping communications to their customer, meaning the majority are missing out on a vital marketing channel, according to parcelLab’s ‘UK E-Commerce Shipping Study 2020: Fashion Edition’.

Fashion 70

Fashion eCommerce Customer Marketing 70

Kibo

JUNE 15, 2017

The 13th annual Internet Retailer Conference & Exhibition, better known as IRCE, was […]. The post IRCE 2017 Report: The Data To Power Relevant Personalization Is Within Reach appeared first on The Omni Channel.

Internet Retail 54

Internet Retail Channel Retail Events 54

Wiser

OCTOBER 15, 2019

Direct-to-consumer strategies have transformed retail, both in the way consumers shop and how brands and retailers manufacture, market, and sell. As with any successful retail strategy, there are pros, cons, and considerations before fully embracing—or rejecting—D2C. Why Is D2C Popular? All in all, online shopping is popular.

Shipping Costs 92

Shipping Costs Consumer Channel Shipping 92

Retail Technology Review

FEBRUARY 10, 2021

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

Multi-channel 101

Multi-channel Consumer Fulfillment Channel 101

ChannelAdvisor

SEPTEMBER 5, 2019

Even if you don’t sell direct to consumers on your website, leveraging a robust ‘Where to Buy’ solution seamlessly connects those interested consumers with your preferred retailers and keeps them on their path to purchase. Your retailers aren’t properly representing your products and brands.

eCommerce 53

eCommerce Fulfillment Internet Retail Download 53

OrderDynamics

JUNE 13, 2018

Retailers, Do You Know the Web? It is evident that the Internet has transformed modern-day life. Whether people use their smartphones to check for their closest retail store or pay for items in shops. The web has affected retail on every level in recent years. Related: Omni-Channel Retail Means Omni-Channel Social.

Social Media 52

Social Media eCommerce Retail Omnichannel 52

Sailthru

NOVEMBER 30, 2017

As predicted, online retail results from this year’s Black Friday and Cyber Monday were record breaking. percent increase over last year, says Internet Retailer. Retailers need to be prepared. In addition, Cyber Monday sales from mobile devices also broke records, indicating more shifts in consumer shopping habits.

Mobile 95

Mobile Internet Retail Online Retail Omnichannel 95

ChannelAdvisor

SEPTEMBER 5, 2019

Even if you don’t sell direct to consumers on your website, leveraging a robust ‘Where to Buy’ solution seamlessly connects those interested consumers with your preferred retailers and keeps them on their path to purchase. Your retailers aren’t properly representing your products and brands.

eCommerce 45

eCommerce Fulfillment Internet Retail Download 45

ChannelAdvisor

MARCH 8, 2017

Both retailers and brands have seen a change in shopping behavior, particularly in millennials. Consumers are more often choosing competitive shopping environments like marketplaces and shopping engines over niche retail. In fact, marketplaces now make up approximately 50% of the global online retail market.

Retail 40

Retail Consumer Electronics Multichannel eCommerce 40

Retail Technology Review

MARCH 19, 2019

Hawes & Curtis, the formal menswear and womenswear retailer, is collaborating with multi-channel technology specialist One iota to deploy their Assisted Sale iPad App across its stores nationwide.

Multi-channel 119

Multi-channel Channel Technology Retail 119

Retail Technology Review

JUNE 4, 2021

By Natasha Jones, European Channel Manager for SmartFreight If you thought ecommerce held all the aces in the retail pack, think again. You rarely see an abandoned shopping trolley packed to the brim with goods at a checkout in a bricks and mortar supermarket.

Channel 87

Channel eCommerce Management Retail 87