Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World
Retail TouchPoints
JUNE 14, 2022
For retailers with years of brand loyalty built in the physical world and those for which the metaverse is their first introduction to markets, a pivotal question exists: how can retailers deliver strong customer service in a new, undefined, virtual environment? Retail in the Metaverse, Today and Tomorrow.
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