FastSpring

JANUARY 29, 2020

Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. billion in sales.

Payment Services 80

Payment Services Merchant Services Payments eCommerce 80

FastSpring

JANUARY 25, 2019

Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. Want to learn more about the 5 ecommerce payments trends shaping 2019? A push for smarter payment processing. Businesses around the globe will look to simplify their payment tech stack.

Payment Services 60

Payment Services Merchant Services Payments eCommerce 60

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. However, this is only possible if your retail sales associates provide an exceptional customer experience. This will contribute to a loss of revenue for your business.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 163

Payment Services Games Live Chat Customer 163

iVend

MARCH 14, 2023

Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping. When the National Retail Federation surveyed consumers, 45% * of respondents said they preferred in-store shopping, compared to just 28% who prefer online.

POS 97

POS Point of Sale Mobile Payment Services 97

ROI Revolution

OCTOBER 7, 2022

In this article, we’ll be sharing eight tests you can implement to make sure your brand gets its share of the holiday revenue pie this year. Understanding how customers behave during the holidays can help you as you improve your ongoing customer retention strategy. Key Points to Consider With Holiday A/B Tests.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

Ecommerce Platforms

JANUARY 13, 2022

Many online consumers even seek out dozens of subscription offerings to streamline everything in their lives, from cooking to cleaning, and razors to gift giving. Subscriptions play an essential role in simplifying lives, but they also make for a wonderful business model. You're not left making wild sales projections for every quarter.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Ecommerce Platforms

DECEMBER 20, 2019

Consumers want quick service, fast ordering, and equally speedy delivery. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier.

POS 118

POS Payment Services Payments Point of Sale 118

Korona

SEPTEMBER 7, 2022

For a company to be successful, it must ensure that it is customer-centric , which means that it understands the needs of its current customer base and is working to reach a new one. Satisfied customers can generate profits through customer retention and referrals and lower customer acquisition costs.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

ChannelAdvisor

FEBRUARY 27, 2023

marketing, advertising or fulfillment) Your overall e-commerce strategy Armed with performance data, you can optimize these program components and make better decisions about sales, marketing, customer experience and more. Conversion rate A conversion rate is the rate at which consumers “convert” or perform a desired action.

eCommerce 52

eCommerce X-cart Shipping Costs Payments 52

ChannelAdvisor

FEBRUARY 27, 2023

marketing, advertising or fulfillment) Your overall e-commerce strategy Armed with performance data, you can optimize these program components and make better decisions about sales, marketing, customer experience and more. Conversion rate A conversion rate is the rate at which consumers “convert” or perform a desired action.

eCommerce 52

eCommerce X-cart Shipping Costs Payments 52

lateshipment

AUGUST 13, 2021

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. Dropshipping is gaining momentum and slowly becoming a more preferred choice than traditional eCommerce businesses as it helps businesses profit by selling products online without managing inventory on their own.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

AcquireConvert

NOVEMBER 24, 2022

Ecommerce businesses need to test different versions of the calls to action, for instance. Address verification service (AVS): a service used by credit card processors to verify that the billing addresses of customers match the addresses on their credit card statements. Sometimes called “user experience” (UX).

Payment Services 36

Payment Services eCommerce Payments Shipping Costs 36

GetElastic

NOVEMBER 19, 2019

A recent study shows that 82 percent of B2B marketers spend more on customer acquisition than retention. And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute. Hence, they focus on customers’ emotions.

B2B 104

B2B Payment Services B2C Payments 104

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Omnisend

APRIL 26, 2021

From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online. Check out how Black Mango generates 43% of their email revenue effortlessly. What has driven this rapid shift in attitudes?

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Kibo

FEBRUARY 3, 2023

But while it remains popular among consumers, the churn rate is high. According to Mckinsey, one-third of consumers will cancel their subscription in less than three months after signing up, and over half will cancel in six months. But many consumers are not as willing to give up this much control over to the company.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. of Nigerian ecommerce revenue. million in revenue in 2021. of the revenue for Nigeria’s top 100 online stores.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Omnisend

SEPTEMBER 29, 2021

Any merchant seeking a sustainable, reliable business that’s viable in the long term should be aiming to reduce churn as much as possible. One of the best ways to do this is by increasing customer retention rates. That’s all well and good in the short term—a steady flow of new customers is vital to a new and growing business.

Customer 148

Customer Customer Retention Social Media Merchant Services 148

lateshipment

APRIL 6, 2023

Is your business future ready? In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile commerce, beacon technology, and CTV advertising, the future of commerce must be fully omnichannel. Why do you need repeat customers in your business?

eCommerce 130

eCommerce Customer Payment Services Shipping Costs 130

GetElastic

APRIL 28, 2022

direct-to-consumer (DTC) eCommerce sales reached 129 billion, and are projected to reach 151 this year. As DTC businesses continue to prioritize digital commerce experiences, brands are facing more market competition than ever. According to Swirl , from 2015 to 2020, revenue from online video commerce went from $3.5

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Modernize Payments.

Payment Services 74

Payment Services POS Mobile Operations 74

Korona

AUGUST 23, 2022

The COVID-19 pandemic has driven consumers to value flexibility in their buying experience. And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. What are the benefits of a subscription business model to your business?

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

lateshipment

FEBRUARY 10, 2021

Consumer Behaviour Amidst the Rise of eCommerce. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies. It Really Means to Your Business).

Improvements 130

Improvements Customer Shipping Costs Payment Services 130

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience (CX)” at the center of their growth and retention strategies.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. CPG brands launching their own direct-to-consumer (DTC) ecommerce stores. Quite the opposite actually.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Omnisend

SEPTEMBER 29, 2021

Any merchant seeking a sustainable, reliable business that’s viable in the long term should be aiming to reduce churn as much as possible. One of the best ways to do this is by increasing customer retention rates. That’s all well and good in the short term—a steady flow of new customers is vital to a new and growing business.

Customer 78

Customer Customer Retention Social Media Merchant Services 78

365 Retail

AUGUST 17, 2022

As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. Start by understanding your customer. That means, messaging that goes beyond a first name or lumping consumers into generic buyer personas. Real-time wins.

White Paper 57

White Paper Retail Payment Services Payments 57

Kissmetrics

MARCH 23, 2018

But there is one realm where you can live in the same relative sphere as Amazon: customer experience. Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. You probably don’t.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

Ecommerce Platforms

NOVEMBER 11, 2019

There are so many precedents set that validate and illustrate why a customer loyalty program is appropriate for any business looking to heighten the projected revenues. The biggest notion here is that regular customers tend to spend more on purchases than new ones. The rewards system needs to be generous enough.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Retail TouchPoints

AUGUST 11, 2022

With users and revenue currently at all-time lows, new CEO Vijay Talwar has a herculean task ahead of him as he works to bring this ecommerce giant back to its feet. People love a comeback story, and I really believe there is something here [at Wish] — there is a value proposition and [an opportunity] to align with consumers.

Merchant Services 234

Merchant Services Shipping Costs Payments Consumer 234