Retail TouchPoints

FEBRUARY 9, 2022

Pop-ups give such brands an opportunity to let their hair down — and they also can help create an immediate climate of exclusivity and social media excitement. Retailers also need to look at social media: has the pop-up generated buzz? But what about when a luxury retailer wants to have a bit of playful fun?

Food and Beverages 262

Food and Beverages Social Media Operations Automotive 262

Kissmetrics

MARCH 12, 2018

Just as the incredible rise of ad blockers on the web has filtered out much of the advertising noise, so too are consumer bombarded by omni-channel offers that don’t really meet their needs, or happen at inopportune times. Are you more of an elegant butterfly in their minds, or a pesky fly? Chatbots Will Grow into More Businesses and Sectors.

Marketing 202

Marketing Social Media eCommerce Channel 202

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically.

Customer 130

Customer Retail eCommerce Subscription 130

Korona

NOVEMBER 10, 2022

While raising prices during uncertain economic times is not unheard of and may even be expected, it is not always the best option, especially when consumer spending is likely to decline. . Personalize your customer experience. Allow customers to pick up where they left off, even after leaving your site.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Ecommerce Platforms

MARCH 9, 2021

You can access the Starter Growth kit for just $42 per month to begin with, raising to $126 per month which includes access to the HubSpot CRM, Marketing Hub, Sales, and Service. Marketing automation, up to 1 million emails and other extras come as part of the premium kit. Excellent customer support. Comprehensive feature set.

Live Chat 104

Live Chat Social Media Management Marketing 104

SellBrite

JUNE 14, 2018

Five years ago, the subscription model still seemed niche and unfamiliar to most consumers. Unique branding, curated customer experiences and more features have attracted consumers and driven more and more purchases. You can’t expect to win every customer. Partner with social media influencers.

Subscription 67

Subscription eCommerce Merchant Services Gifts 67

eCommerceFuel

SEPTEMBER 6, 2023

It’s like the cockpit of a plane, unless you know what outcome you want, you don’t want to start pushing all the buttons just to see what happens.” — ECF Member Your objectives—be it personalized marketing, enhanced customer experience, or product development—will guide your customer segmentation model, marketing team, and strategy.

Customer 26

Customer Social Media Marketing Recommendation 26

Ecommerce Platforms

DECEMBER 9, 2019

PayPal is an easy-to-use payment gateway offering multiple purchasing options to today’s consumers. Stripe also offers the Stripe Terminal, a software development kit (SDK) that allows you to place the payment processing features of Stripe into a point-of-sale application on the web or in a mobile platform.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138

Ecommerce Platforms

JULY 29, 2020

Lightspeed loyalty for customer loyalty. Cross-channel marketing with email and social media. You can also provide your customers with up-to-date reports on their package, thanks to shipment tracking codes. Lightspeed Features for Customer Experience. All of this is translated for the perfect customer experience.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

DECEMBER 28, 2021

As the restaurant industry continues to grow, with around 60% of consumers ordering delivery or takeout at least once per week, business leaders need to ensure they have the right technology in place to manage orders of all shapes and sizes. You’ll also get access to email templates, storefront creation templates, and social media kits.

Payment Services 104

Payment Services Payments POS lightspeed 104

Ecommerce Platforms

FEBRUARY 5, 2021

You can also automate data syncing processes, event tracking, subscribing and unsubscribing customers, and more. Social media marketing: Within the all-in-one platform, you can access social media marketing tools to manage your profiles from the same place. Track everything from Twitter and Facebook to Instagram. Basic: $8.99

Live Chat 156

Live Chat Payment Services Social Media Payments 156

Fabric

SEPTEMBER 12, 2023

Modern e-commerce is continually changing, spurred, in part, by shifting consumer trends. Before the ubiquity of mobile devices like smartphones and tablets, the success of e-commerce hinged on consumers’ access to personal computers. Changing consumer trends highlight the importance of omnichannel retail initiatives.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

Korona

AUGUST 23, 2022

The COVID-19 pandemic has driven consumers to value flexibility in their buying experience. From beauty product samples to spare razor cartridges, meal kits, and candles, it’s now possible to have anything delivered to your door on a recurring basis. Improve the customer experience. Read on to learn more.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

Ecommerce Platforms

JULY 2, 2019

It's a comprehensive solution designed to cover all the components of your consumer journey. Wherever there's a touch point where you'll need to connect with your customer, Marketo steps in to make the interaction count. Customer base marketing: Create campaigns that reach your online audience via social media, mobile apps, and email.

Marketing 131

Marketing Social Media Mobile Omnichannel 131

FastSpring

JANUARY 8, 2019

A brand-approved or -designated reseller who can sell digital products directly to consumers on behalf of the brand. The average value a customer spends in a typical visit to a business. Business to business refers to the business that is conducted between companies, rather than between a company and individual consumers.

Merchant Services 62

Merchant Services Payment Services Payments eCommerce 62

Smile.io

AUGUST 11, 2022

The Do’s and Don’ts of Emotional Marketing Emotional marketing is the key to creating sustainable customer relationships. Discover the do’s and don’ts that will lead to increased consumer loyalty. And as Canada’s number 1 meal kit, Goodfood has done a pretty great job at that.

PayPal 65

PayPal Reference Payment Services Social Media 65

Ecommerce Platforms

JULY 15, 2020

Warehouse kitting. There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support. Excellent support for American consumers.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

Ecommerce Platforms

JUNE 17, 2020

From the perspective of our current research, we're looking at ecommerce shipping and the software that makes shipping better for customers and easier for merchants. Ecommerce shipping involves the moving of goods from one location to another, like from a retail business to a consumer's doorstep or from a business to a purchasing business.

Shipping Costs 104

Shipping Costs Shipping Merchant Services eCommerce 104

Ecommerce Platforms

JANUARY 15, 2023

Today’s LiveChat vs Zendesk review looks at the functionality and features of two popular solutions from the customer service landscape. As the digital world has continued to evolve drastically in the last few years, consumers have become increasingly interested in finding new ways to connect with companies.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

JANUARY 15, 2023

Today’s LiveChat vs Zendesk review looks at the functionality and features of two popular solutions from the customer service landscape. As the digital world has continued to evolve drastically in the last few years, consumers have become increasingly interested in finding new ways to connect with companies. LiveChat Core Features.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

MARCH 4, 2023

Not only are chatbots becoming a popular way to enable self-service for your consumers, but they can also be excellent at increasing sales, thanks to their ability to proactively reach out to buyers. Plus, there are built-in mobile and desktop apps, and social media integrations.

Live Chat 104

Live Chat eCommerce Payment Services Multi-channel 104

GetElastic

NOVEMBER 11, 2021

Consumers today prefer to chat with company representatives or support over chat as opposed to calling. Consumers today want quick, seamless, and frictionless experiences and chatbots are yet another channel to facilitate these needs and meet their demands. Rich media and file upload. Top Ecommerce ChatBot Platforms.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

BigCommerce

JULY 3, 2017

We focus on offering products crafted with the precision and care consumers expect, and backed by the customer service they deserve. For over 15 years now we have delivered t-shirts all around the world and are known for our humor and quality. – Kamie Hallock, Direct to Consumer Manager, Goodie Two Sleeves.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209