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How Retail Employees can Feel Safe to Learn Without Risk to Personal Brand

Retail TouchPoints

As CNBC ’s article “Future of Retail” predicts, brands are doubling down on customer experience. How you utilize tech to optimize your employee’s training experience will be in relation to brand survival. The metrics for success remain undefined, the distance between theory and application uncertain.

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Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World

Retail TouchPoints

One definition most can agree on, though, is that it’s a “virtual world,” and one that already is presenting tremendous opportunities for both brands and consumers. And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered.

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Magento 2 Migration: The Most Definitive Guide On the Web (Updated for 2020)

Onilab User Guides

As you might imagine, building a new piece of software is both time-consuming and expensive. Migrations take a lot of time and effort specifically because UX analytics and changes are time-consuming and hard to predict. Even though that’s not a lot, preparing even two separate themes is time-consuming. Can you make it shorter?

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