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How AI is Ushering in the Future of Interactive Commerce

Retail TouchPoints

Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. In truth, Gen Z’s are pushing the boundaries of more than just fashion, influencing digital commerce as we know it. Conversational search tools unlock more effective discovery using real-time consumer input.

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Mango Launches First Store on Roblox for Digital Fashion Experience

365 Retail

This move signifies Mango’s commitment to bridging the gap between the physical and virtual fashion worlds. Jordi Álex Moreno, Mango’s Director of Technology, Data, Privacy, and Security, comments on the launch: “As a global company, we want to respond to the needs of our customers in any moment, location or format.

Fashion 69
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Industry Updates: California Privacy Act, Online Grocery Shopping, & Gen Z Fashion

ROI Revolution

of consumers said they go online grocery shopping at least once per month including pick-up and delivery. of consumers say they go online grocery shopping at least once per week, which was unchanged from 2017. Millennials and Gen Z Looking for More From Fashion Brands. This is causing a huge shift in retail fashion spending.

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From Aisles to Algorithms: How Small and Medium Retailers Can Leverage AI

Retail TouchPoints

And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey. Companies should closely monitor AI bias, inaccuracy, cybersecurity, job displacement and data privacy. Another problem for small and medium businesses is data privacy. Data is the basis of AI.

Retail 261
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Personalization is Changing the Search Bar — and Retailers Need to Keep up

Retail TouchPoints

That tried-and-true process has begun to feel like a long-winded chore — consumers today are generally less interested in searching and more interested in discovery. In fact, 64% of consumers will immediately try new products or services from companies that offer a high-quality customer experience.

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Building Consumer Trust in the Digital Age: Thrudark’s Strategy

365 Retail

We’ve earned consumers’ attention, built their trust, and maintained their loyalty every step of the way on our journey to becoming a leading outerwear brand. But consumer trust isn’t measured in Instagram followers or quarterly sales. What is consumer trust? Essentially, building consumer trust isn’t just about ticking boxes.

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TechCrunch: Amazon One Expands Palm Scanners to 65 Additional Whole Foods Stores

Retail TouchPoints

Non-food deployments include the Amazon Style fashion store in Glendale, Calif. The retail giant has made it very clear that consumer privacy remains a priority and that brands will never receive personal information about shoppers such as their name or individual shopping history.