Retail TouchPoints

AUGUST 10, 2021

Several sessions will delve into how retailers can turn ever-louder calls for increasing female and minority participation into real-world change. Opening the Retail Landscape: Action for Inclusion and Innovation will feature Target’s Director of Multicultural Merchandising Melanie Gatewood along with Jasmin Foster, Founder of Be Rooted.

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Events Supplies Omnichannel Consumer 264

UpSellIt

NOVEMBER 4, 2020

Each year, a palpable shift occurs in consumer spending during the holiday season: shoppers become more impulsive. As ecommerce prepares for the busiest online shopping period in history , let’s take a look and how and why consumer behavior is so affected by the holiday shopping season. Consumers Expect to Spend Money.

Consumer 145

Consumer Recommendation eCommerce Supplies 145

Retail TouchPoints

MARCH 31, 2021

A group of online marketplaces including eBay , Etsy , Poshmark , Mercari and OfferUp have banded together to highlight what they feel are oversights in the proposed INFORM Consumers Act — which is aimed at cracking down on the sale of stolen and counterfeit products online — and other similar legislation in states around the country.

Small Business Retail 197

Small Business Retail Information Consumer eCommerce 197

Retail TouchPoints

JANUARY 27, 2021

The past six months have been tough, even punishing, for many retailers, but there was good news this past holiday season. According to Bazaarvoice, 81% of consumers planned to purchase holiday gifts this year, with 61% stating they would spend the same as last year. Challenge 2: Consumer Confidence — Slow to Recover.

Retail 279

Retail Social Media Channel Multichannel 279

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online.

Shipping Costs 262

Shipping Costs Retail Omnichannel Supplies 262

Retail TouchPoints

MAY 20, 2021

The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the seamless clicks of buttons and consumers’ reliance on the internet for retail purchases. This means that retailers are losing $6.9 Here are three simple ways to reach even more consumers online and avoid ADA lawsuits.

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Customer Retail Shopping Carts Consumer 299

GetElastic

JANUARY 10, 2023

Add to Cart buttons – they may be small, but no online retail store can do without them. We’ve collected and analyzed 100 Add to Cart buttons from the top online retailers of 2022, as well as from a few niche online stores to give you some design inspiration. Get in Contact with One of Our Experts.

eCommerce 148

eCommerce Shopping Carts Retail Accessories 148

Korona

JULY 2, 2021

Prior to the internet, consumers, of course, had to purchase personal goods from departments, warehouses, discounts, pop-up shops, and other brick and mortar stores. Customer experience was often assessed based on a few physical elements of contact between the customer and the establishment: Are the employees helpful? Start for Free.

Online Retail 52

Online Retail Social Media eCommerce Payment Services 52

Korona

OCTOBER 7, 2021

Running great promotions will help set your business above the fold and bring in more consumers. With dropshipping, it’s always best to offer products that are relevant to consumers, for better or for worse. Your product description must state the benefits your items offer and how they can address your consumers’ needs.

Shipping Costs 52

Shipping Costs Online Retail Drop Ship Retail 52

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z. Federal data indicates that impostor scams and ecommerce fraud topped the list.

Merchant Services 295

Merchant Services Customer Payment Services Social Media 295

365 Retail

APRIL 2, 2024

In the rapidly evolving digital landscape, where e-commerce has solidified its position as the cornerstone of retail, the necessity for continuous customer support across a plethora of channels has emerged as a fundamental standard.

eCommerce 52

eCommerce Omnichannel Live Chat Retail 52

Retail TouchPoints

JULY 27, 2020

The yearning for in-person contact is now stronger than ever. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. Smooth Operators Appeal Online And Off. Online retailers of daily necessities may be inundated with overspill from closed physical stores.

Payment Services 212

Payment Services eCommerce Small Business Retail Retail 212

RetailMinded

APRIL 18, 2024

Data from Forbes Advisor shows that global retail e-commerce sales will hit $6.3 trillion in 2024, making up around a fifth of all retail transactions. The rise of online shopping has been advantageous but has also brought a host of challenges. Consumers, in particular, are becoming targets of cyber attacks.

eCommerce 59

eCommerce Merchant Services Social Media Payment Services 59

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 263

Payment Services Shopping Carts Omnichannel Multi-channel 263

OrderDynamics

DECEMBER 27, 2018

A Thankful Consumer Equals a Full Cart: Why Consumers And Retailers Are Thankful For Omni-Channel. Whether you call it omni-channel, unified commerce or multi-channel, one thing is clear: the ability to provide a seamless, consistent retail experience across channels is something to be thankful for. Customer Service.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

ChannelAdvisor

MARCH 10, 2022

In the wake of a two-year boom in e-commerce sales brought on by the global pandemic, the online retail landscape is more fragmented than ever. Yet from different audiences to diverse experiences, helping consumers feel connected to your brand is critical. Direct-to-Consumer (D2C). Connect Your Products to More Channels

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Multichannel Channel Shipping Costs Drop Ship 109

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4%

Payment Services 166

Payment Services Payments Small Business Retail Technology 166

Ecommerce Platforms

OCTOBER 4, 2022

They offer solutions for small to enterprise-sized businesses and focus on online dispute management. With that said, in this ClearSale Review we'll examine why fraud prevention solutions are crucial to online retailers and what ClearSale offers in this regard.

Merchant Services 195

Merchant Services Payment Services Banking Payments 195

365 Retail

APRIL 7, 2022

Price-sensitivity, supporting local retail and sustainability initiatives, and digitally-driven in-store experiences are among the new top demands of shoppers, as the consumer psyche has evolved and prompted retail to reset post-pandemic, the latest data from Sensormatic Solutions reveals.

Shipping Costs 52

Shipping Costs Consumer Travel Download 52

Omnisend

OCTOBER 4, 2023

But savvy online retailers know the truth. Get consumer insights. Adhere to the consumer protection laws and regulations in your country or region. Provide contact information. These include order information, reason for cancellation, refund timing, and contact options. Manage expectations.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

OCTOBER 23, 2020

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC) brands expanded into the physical retail space. An Emerging Retail Trend. Today’s consumers are digital experts and gravitate toward online platforms where they can shop 24/7.

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Retail Online Retail Consumer Fulfillment 243

ChannelAdvisor

MARCH 10, 2022

In the wake of a two-year boom in e-commerce sales brought on by the global pandemic, the online retail landscape is more fragmented than ever. Yet from different audiences to diverse experiences, helping consumers feel connected to your brand is critical. Direct-to-Consumer (D2C). Connect Your Products to More Channels

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

Retail TouchPoints

SEPTEMBER 29, 2020

Speakers included industry experts from RSR Research, Coresight Research and Creative Realities as well as retail executives from companies including Office Depot and Regina Andrew Design. Following are brief recaps of the #RSP20 sessions: Online Retailers Must Look to Automation to Support Global Expansion. The Wayfair.

Webinar 278

Webinar Payment Services Shipping Costs Retail 278

365 Retail

MARCH 5, 2024

“Our contact centre partners are bridging the gap, making state-of-the-art technologies such as artificial intelligence, machine learning, and big data analytics universally accessible,” Maczynski elaborates. . Meanwhile, BPO partners adeptly manage the online retail intricacies.

eCommerce 52

eCommerce Technology Arts Online Retail 52

Retail TouchPoints

APRIL 28, 2021

“We strongly believe in the relevance and power of retail as a brand-building channel. We indeed see that many customers appreciate a physical shopping experience and the direct face-to-face contact with our coffee specialists. Our boutiques act as true brand embassies.”. An Experience Designed Around 5 Arts.

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Arts Beauty and Health B2C Gifts 268

UpSellIt

JUNE 1, 2023

By collecting visitors’ contact information, you gain the power to personalize marketing efforts, deliver targeted messages, and guide prospects through the customer journey. Lead capture is the process of obtaining and collecting contact information from individuals who have shown interest in a brand, product, or service.

eCommerce 89

eCommerce Information Mobile Customer 89

Wiser

OCTOBER 2, 2020

Listen in to hear from Tom Vieira, Wiser’s Director of Product, In-Store, and Casey Berns, Associate Director Shopper Insights and Category Advisory Services at The Clorox Company, as they cover six store conditions consumer brands need to monitor to win at the register. We have a recording of the webinar below.

Webinar 148

Webinar Consumer Merchant Services Retail 148

ESW

JANUARY 16, 2024

The flood of post-holiday returns is a perennial headache for brands and retailers. But returns also present opportunities for online retailers and brands. Brands and retailers should, of course, focus on reducing returns. Returns by category Some retail categories see more returns than others.

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Gifts Consumer Electronics Clothing Information 78

ChannelAdvisor

MARCH 4, 2021

In the modern e-commerce environment, brand image and identity are everything — particularly if you distribute through online retailers. There is a preconceived notion that retail teams can do little about their brand’s image if their products are sold through third-party channels. Set Up a Selective Distribution.

eCommerce 105

eCommerce Improvements Online Retail Social Media 105

Omnisend

OCTOBER 4, 2023

But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Get consumer insights. Adhere to the consumer protection laws and regulations in your country or region. Provide contact information. In fact, they can actually enhance brand reputation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Essentially, The Amazon Effect refers to the ways in which consumer expectations have changed as a result of shopping with the dominant online marketplace.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Kissmetrics

FEBRUARY 9, 2021

You won’t be gathering names of customers to contact like you would a customer service issue. Website forms are a common way for customers to contact you, sign up for information or special offers, and ask for quotes or specifications on a particular product. What steps are they unable to complete or found time-consuming?

Information 304

Information Social Media Other Customer 304

365 Retail

OCTOBER 20, 2023

It’s not only retail-centric; representatives from the hospitality and leisure industries will also find tremendous value. Think of this as a two-day intensive course on enhancing physical spaces to attract and retain customers, a must-attend event for businesses involved in crafting consumer experiences in any physical space.

Leisure 52

Leisure Seminar Events Retail 52

Wiser

NOVEMBER 15, 2018

As the holiday shopping season fast approaches, the uptick in excited consumers ready to spend will create plenty of opportunities for emerging brands. . Emerging brands often have a trickier time of gaining consumer loyalty than established brands. In the world of online retail, prices can change every few minutes.

Shipping Costs 68

Shipping Costs Small Business Retail Online Retail Fashion 68

ChannelAdvisor

AUGUST 11, 2022

The e-commerce giant has not only been around the block when it comes to navigating the challenges of fulfillment and last-mile delivery — it pioneered the fast, convenient shipping consumers now expect from every online retailer. Amazon-Led Customer Service and Returns. The best part? No additional fees!

Fulfillment 84

Fulfillment Shipping Costs Shipping Multichannel 84

ROI Revolution

MARCH 12, 2020

According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. Influx in online shopping. As more consumers continue avoiding crowded public places , they’ll increasingly turn to online shopping to get their essentials.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Retail TouchPoints

SEPTEMBER 28, 2020

The service, which reaches millions of shoppers daily, is a vertical (or topical) search engine that promotes product advertisements, enabling businesses to market themselves online. All consumers have to do is search for their desired product or service, and they’ll be able to see a listing that’s relevant to their query.

Merchant Services 229

Merchant Services Shipping Costs Accessories Outdoor 229