Conversational Commerce Guides all 5 Stages of the Retail Buying Journey
Retail TouchPoints
NOVEMBER 22, 2022
rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. While shoppers might be strapped for cash given a 9.1%
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