Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 250

Payments Payment Services Customer Experience Social Media 250

lateshipment

FEBRUARY 14, 2020

In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. On the checkout page, they select delivery speed and shipping service type. Once payment is made through a gateway, a confirmation email with order details is sent to them by the retailer. Shoppers are an unforgiving lot.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Retail TouchPoints

JANUARY 25, 2024

Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? A unique key pair is created for every website, service and app that the consumer needs to access, and is tied to a specific site or application. Enter passkeys.

Payment Services 263

Payment Services Cryptography Payments Improvements 263

ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. Therefore, combining perfume with other items in the same shipment poses challenges, especially if the retailer intends to use air shipping services.

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

MagentoBrain

MAY 4, 2023

It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations. This allows businesses to track sales, inventory, and customer data from their online store.

Magento 52

Magento Payment Services Payments eCommerce 52

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payments 65

Payments Payment Services Subscription Customer Loyalty 65

Wiser

OCTOBER 11, 2023

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. For example, Amazon and eBay.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

ESW

MARCH 4, 2019

His company has been accepting Bitcoin as a payment method for a half decade. For many companies, Bitcoin simply represents a system that facilitates the movement of money with comparatively low transaction costs. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

Retail TouchPoints

AUGUST 15, 2022

From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. Entire Facebook groups are devoted to buying customer reviews. With trusted identities, organizations can keep consumers happy with safe, easy online experiences. Digital Trust and Safety.

Merchant Services 258

Merchant Services Payment Services Payments Financial Services 258

lateshipment

AUGUST 17, 2023

This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands. 92% of shoppers say they will buy again if the return process is easy. When customers buy something online and it doesn’t work out, sending it back shouldn’t be a headache.

Management 130

Management eCommerce Payment Services Merchant Services 130

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

Improvements 98

Improvements Payment Services POS Payments 98

iVend

JULY 8, 2021

What I am hearing, and is supported by expert 3 rd party research, is a consistent pattern of four key priorities: in-store customer experience, knowledgeable staff, personalised loyalty programs and social media marketing. The in-store customer experience is that differentiation.

Customer Experience 98

Customer Experience Customer Social Media Retail 98

365 Retail

MARCH 1, 2024

Embarking on the journey to establish a successful e-commerce business embodies the spirit of innovation and entrepreneurship characteristic of today’s digital era. The transition from traditional retail to the online marketplace opens up possibilities for reaching a global audience and operating beyond conventional boundaries.

eCommerce 52

eCommerce Payment Services eCommerce Platforms SEO 52

Ecommerce Platforms

JUNE 18, 2019

This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Simple and effective, the Square POS gives you more control over your business back-end, with payment processing, employee management, and inventory support. Customer loyalty.

POS 128

POS Payment Services Merchant Services Payments 128

Ecommerce Platforms

DECEMBER 20, 2019

Consumers want quick service, fast ordering, and equally speedy delivery. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier.

POS 118

POS Payment Services Payments Point of Sale 118

ESW

DECEMBER 17, 2018

So far we’ve discussed driving eCommerce revenue by using advanced marketing tactics and investing in user experience. If smart marketing builds qualified leads and UX increases conversions, focusing on user trust can help you earn loyal repeat customers. Ensuring compliance. Ensuring Compliance. Trust Lock.

Payments 84

Payments Payment Services eCommerce Shipping Costs 84

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. Loyal customers expect continued value from the brands they support.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Korona

OCTOBER 4, 2022

With all that competition around, the quality of your service and creativity of your menu is the best way to make your coffee shop stand out from the rest. And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins.

POS 52

POS Payment Services Merchant Services Point of Sale 52

Ecommerce Platforms

OCTOBER 4, 2022

To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . When successfully running an online store, you have to sell products and process payments. Build customer loyalty with multi-tier reward systems. Go to the top.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. Streamline your customer experience with personalized offers.

POS 52

POS Payment Services Point of Sale Payments 52

ESW

NOVEMBER 14, 2023

Customers will often make a purchase once they feel like they’re getting a good deal that has a limited duration. Even with a significant discount, flash sales can increase sales volume and revenue through the volume of items sold. This benefit, in turn, leads to more space for new inventory and reduced operating costs.

Payment Services 88

Payment Services Payments Events Social Media 88

Omnisend

JANUARY 24, 2022

In fact, these two services are behind ecommerce stores for major global brands including Skullcandy, Ben and Jerry’s, and Burrow (BigCommerce) as well as HP, Rossignol, and Food Service Direct (Magento). Both BigCommerce and Magento are full-service ecommerce providers. Ease of use.

Magento 78

Magento BigCommerce Payment Services Payments 78

Ecommerce Platforms

APRIL 3, 2020

Companies in the B2B space rely on everything from ERP technology to self-service chatbots to generate sales in the modern landscape. You also need to ensure that you have a viable way to process transactions and fulfil orders. For instance, when you invest in B2B commerce, are you going to: Offer digital services?

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. New platforms for engagement and revenue. 17 from 1:20 to 2:10 p.m. 16 from 12 to 12:30 p.m.

Merchant Services 325

Merchant Services Cryptocurrencies Payments Payment Services 325

UpSellIt

JULY 13, 2023

Omnichannel Retailing Omnichannel retailing provides a unified and enhanced customer experience by leveraging the strengths of different channels and eliminating friction points throughout the customer journey. Each channel operates independently, catering to different customer segments.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

UpSellIt

MARCH 22, 2023

If you’re looking to build stronger relationships with your customers, it’s not just about selling them a product. What really sets your business apart is delivering a great customer experience. Upselling involves persuading customers to buy more by offering them a better version of what they already want.

Payment Services 78

Payment Services Payments Recommendation Customer Loyalty 78

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. B2B Ecommerce is where a transaction between two businesses takes place online. It wasn’t ideal for the business or its customers.

B2B 147

B2B eCommerce Payment Services SEO 147

iVend

SEPTEMBER 1, 2022

Recessions have a tendency to widen the chasm between those retailers who are effective operators with inbuilt resilience, and those who can get by in good times, but struggle when the going gets tough. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Technology 98

Technology Retail Payment Services POS 98

RetailMinded

MARCH 10, 2022

Where once upon a time retail business models had the luxury of evolving over years and often even decades, retailers over the last two years were forced to rapidly pivot their operations, change business models and even switch to unfamiliar, new ways of working. And, make no mistake, physical retailers play a big part in this.

POS 98

POS eCommerce Payment Services Fulfillment 98

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. However, there’s one metric that doesn’t get as much attention—customer lifetime value.

Subscription 66

Subscription Payment Services Payments Customer 66

Algopix

JULY 24, 2023

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. OMS plays a pivotal role in the success of an eCommerce business.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Fabric

AUGUST 8, 2023

With the right combination of technology and strategy, enterprise retailers can address these challenges head-on, and deliver seamless and efficient order processing, fulfillment, and delivery experiences that align with the demands of today’s consumers. What is Order Management? What is an order management system (OMS)?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

OrderDynamics

SEPTEMBER 21, 2017

Unified Commerce: Seamless Integration or Service Augmentation? Customers expect to shop across channels without a hassle. They want the experience to be smooth, and they want their purchase ready for them to pickup within a few hours, or delivered quickly, at THEIR convenience. It starts the process. Shopping seamlessly.

Payment Services 57

Payment Services Multi-channel Payments Channel 57

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. of Nigerian ecommerce revenue. million in revenue in 2021. of the revenue for Nigeria’s top 100 online stores.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

FastSpring

MAY 13, 2021

An ecommerce business without conversion rate optimization is like a car without wheels — it won’t take you anywhere. How are you qualifying leads and converting leads to customers? Do you have a solid process in place to reduce abandoned carts? Simplified checkout process. Ecommerce Optimization Basics.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78