Customer Experience Leisure Marketing Mobile 
BigCommerce
APRIL 3, 2018
By the time you read this, everything we’ve learned about mobile SEO could be wrong. This is because the existing paradigm is based on a desktop-first world, and Google is about to catapult us into a mobile-first world with a major update on how they crawl, render and rank the web. Google’s Mobile-First Index.
Retail TouchPoints
DECEMBER 5, 2023
Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. This means that marketing spend aimed at these high-spending visitors over Christmas is likely to get less return than usual. As a result, shopping during this period is not merely a leisure activity but a cultural norm. Here’s why.
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Kibo
OCTOBER 27, 2022
Retailers now have multiple channels to interact with customers, such as online stores, mobile apps, customer service, buy online, pick up in store/curbside, and buy online, ship from store/distribution centers (DCs) scenarios. With a cloud-based OMS from Kibo, retailers can achieve a much faster speed to market.
GetElastic
DECEMBER 12, 2017
It sounds like a scene from Star Trek, but voice recognition is already being used by some brands to transform the customer experience. The Spanish bank Santanders mobile app lets you log in and give a short voice command: “Pay Paulo $100 tomorrow.” The impact on customer experience: Your voice is now your password.
Retail TouchPoints
JANUARY 13, 2021
Their treasure hunting format is tactile, spontaneous and even a little messy — an experience they couldn’t successfully reproduce online. But it’s not about reproducing but rather re-creating the treasure hunt to work online and on mobile. Discovery shopping is about being leisurely, not pushing a customer to purchase.
Retail TouchPoints
MARCH 8, 2022
This allowed us to bring some first-to-market products into the experience and then create content around those items,” said Grant. The entire experience, which spans two levels and nine rooms, features more than 650 products. The entire experience, which spans two levels and nine rooms, features more than 650 products.
RTP blog
JANUARY 4, 2019
The same report found that 59% of consumers feel companies have lost touch with the human element of customer experience. The problem is that High Street stores clearly aren’t getting this right at the moment. Utilizing digital also enables retailers to make the very most of their available floor space.
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