Customer Experience Leisure Marketing Technology 
GetElastic
DECEMBER 12, 2017
Customers will talk to their devices, skipping the “tedious” process of typing or scrolling through information. It sounds like a scene from Star Trek, but voice recognition is already being used by some brands to transform the customer experience. Voice technology in banking.
365 Retail
JULY 13, 2021
O2 Business has launched Spatial Insights, a new technology that uses video analytics and Artificial Intelligence to provide a slick and efficient experience for customers in retail stores and other public spaces. As organisations look to build back after the pandemic, optimising public spaces safely and efficiently is key.
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Forrester eCommerce
MAY 5, 2020
Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book. When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors.
Kibo
OCTOBER 27, 2022
Any discrepancies could cause delay in shipping times – increasing the likelihood of cancelled orders due to a bad customer experience. Buy online, ship from warehouse and buy in store have been conventional methods that retailers used to sell their products to customers.
Retail TouchPoints
MARCH 16, 2023
According to Hofstede Insights, Brazil’s national culture tends toward collectivism (loyalty to a group, such as extended family) and indulgence (prioritizing leisure time). Taobao’s convenient peer-to-peer instant messaging support gave it a competitive edge because the company’s customer experience was better suited to the target market.
Retail TouchPoints
DECEMBER 29, 2023
The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work. Yet stock is nothing without the right infrastructure in place.
Retail TouchPoints
NOVEMBER 16, 2022
The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. Retail’s Era of Repositioning. Benefits of Incorporating Food and Beverage.
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