iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

iVend

APRIL 22, 2024

iVend offers specialist POS software designed for thrift stores. Electronics Store POS Software iVend helps electronics retailers win in a competitive market. Read how our electronics store POS solutions give electronics the edge. Read how we’re helping the thrift sector to thrive.

POS 52

POS Electronics Consumer Electronics Mobile 52

Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 221

Payment Services Omnichannel POS Mobile 221

Retail TouchPoints

MARCH 30, 2023

Retailers’ Reluctance to Put POS in the Cloud Stymies Unified Commerce Progress Many things can hamper retailers’ efforts to pursue a unified commerce strategy, from internal organizational silos to outmoded managerial incentive structures. Or ask a customer for their email address, or deliver a promotion? View the session on demand.

POS 268

POS Omnichannel Webinar Point of Sale 268

Retail TouchPoints

JUNE 1, 2022

There are 10 Trends unfolding before us right now, very much worth watching. The Top 10 trends driving retail growth today are not predictions; they’re real and happening right now. The fact is, when it comes to what’s ahead for retail, no one really knows. Shoppers are returning to stores, again. This is growing, every day.

Retail 294

Retail Games Magazine Demo 294

iVend

NOVEMBER 17, 2021

Whilst online ordering certainly is important to meet many customers’ needs, an online-only channel doesn’t cut the mustard with all shoppers, any more than a brick and mortar only option. iVend Retail for Hardware Don’t risk anything less than an outstanding customer experience.

Customer Experience 95

Customer Experience Customer Multi-channel Fulfillment 95

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

POS 52

POS Payment Services Point of Sale Payments 52

Retail TouchPoints

AUGUST 30, 2023

Many retailers struggle to cultivate genuine engagement that builds lasting relationships and delivers frictionless customer experiences. If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. Tip 4: Provide better product detail for customer ease.

Shipping Costs 211

Shipping Costs Improvements Live Chat Retail 211

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

POS 255

POS Omnichannel Mobile Improvements 255

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. Here’s a list of the original five trends with additional thoughts on their relevance today.

Payment Services 175

Payment Services eCommerce Small Business Retail Retail 175

iVend

OCTOBER 16, 2023

Read more Retailers who understand their customers and use that knowledge to personalize customer engagement benefit on two fronts: Closing the gap – between the online and instore experience, to offer a true omnichannel retail experience.

POS 105

POS Payment Services Payments Omnichannel 105

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack. Probably not.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Retail TouchPoints

DECEMBER 15, 2022

This is where an insights-led customer data platform (CDP) comes into play, as it helps businesses accurately understand and assess their customer needs and aspirations and tailor a relevant experience that aligns with their requirements. Factors Driving the Need for Real-Time CDP.

Multi-channel 213

Multi-channel POS Customer Data Mobile 213

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

However, navigating the ever-changing trends and challenges associated with loyalty programs can be difficult. In this blog, we’ll explore the latest trends and challenges related to executing customer loyalty programs in the retail industry and provide insights on how retailers can manage them to drive business growth.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Retail TouchPoints

DECEMBER 20, 2023

With every conversation, my goal is simple: to have candid and at times challenging conversations around some of the industry’s hottest topics and trends. Willy Wonka Goes Sustainable CPG Want to hear from some of the brightest minds in retail about hot-button trends, topics and issues? Let’s begin the countdown… 5.

Retail 226

Retail Supplies Merchant Services Social Media 226

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Technology 105

Technology POS Retail Gifts 105

Retail TouchPoints

AUGUST 20, 2021

By keeping a close eye on customer data, you can not only adapt your offerings in real time but also predict future retail trends and fuel new product creation centered exactly around your customers’ wants and needs. An omnichannel experience is no longer a mere perk, it’s an absolute necessity. Market better.

Customer Data 344

Customer Data Payment Services Customer Financial Services 344

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience. Linking stationary business with online business.

POS 220

POS Retail Information Customer Loyalty 220

iVend

AUGUST 13, 2023

Retail trends show that every year increasing numbers of retailers shut their doors for the last time**, impacting hundreds of stores and thousands of employees. So the first common feature we see in successful retailers is their customer-centricity. Success in retail certainly doesn’t come easy.

Payment Services 98

Payment Services Retail Omnichannel Point of Sale 98

Retail TouchPoints

JULY 19, 2022

This winding-down period gave advertisers a head start in finding the best ways to perpetuate a healthy, ad-supported web and deliver better customer experiences. Retailers should assess and appraise the size and value of their proprietary data by utilizing POS systems and purchase transactions.

Retail 245

Retail Multi-channel Omnichannel Technology 245

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 61

POS B2B Point of Sale Retail 61

Korona

MARCH 23, 2022

Retail Technology Trends. Your POS data can help you forecast what types of purchasing patterns will emerge within particular time frames and at what locations to fulfill orders for your customers. Omnichannel Retail Trends . Make sure to keep your customer experience uniform across all of your platforms.

Payment Services 52

Payment Services POS Retail Social Media 52

Retail TouchPoints

JULY 27, 2020

Retailers are refreshing their loyalty strategies by investing more heavily than other industries in digital capabilities, omnichannel communications, personalized offers and gamification. But crucially, that’s not the exclusive role of online experiences. Retailers are already responding.

Payment Services 149

Payment Services Shipping Costs Sporting Goods Retail 149

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Retail TouchPoints

MARCH 25, 2022

According to the PwC study, more than one-third of Generation Z believe that an ideal shopping experience must be as quick and easy as possible — especially when paying. These are all qualities of ecommerce, so why not connect the online shopping experience with the POS? Generation Z and the Trends of Tomorrow.

Payments 255

Payments Payment Services Social Media Electronics 255

Retail TouchPoints

OCTOBER 30, 2023

In this article, I will delve into the benefits of DCC for both retailers and consumers, highlighting how this service can positively influence business growth and enhance customer experience. Enhanced Customer Satisfaction DCC allows customers to make informed decisions regarding their preferred payment currency.

Payment Services 237

Payment Services Merchant Services Payments Point of Sale 237

Retail TouchPoints

JULY 25, 2023

For example, at launch [associates picking an order] had to stop at the store’s POS and scan a QR code, and when you’re doing a significant amount of volume and there are other customers in the line,” the time needed for these tasks adds up quickly. “So population within five miles of a Walgreens store. “The

Payment Services 222

Payment Services Operations Omnichannel Fulfillment 222

Smile.io

MAY 15, 2024

   Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge. Shopify Plus and POS are great options for omnichannel commerce.  What is your unique selling proposition?

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Retail TouchPoints

SEPTEMBER 18, 2023

Tailored Customer Experiences Online, retailers would be wise to go beyond the typical “for Mom/brother/sister/partner” edits by implementing recommendation mechanisms specific to whom the shopper says they’re buying for.

Retail 276

Retail Gifts Recommendation Consumer 276

Korona

MARCH 30, 2023

But what are some of the tech trends in retail in 2023? Even if some of these trends are still in their early stages, it’s important to keep them in mind so that you don’t fall behind the curve. Omnichannel Shopping Will Continue to Expand This doesn’t simply mean eCommerce anymore. Web3 Isn’t Dead Web3, or Web 3.0,

Technology 52

Technology Payment Services Small Business Retail POS 52