Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

SEPTEMBER 11, 2023

As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line. Why is experiential retail having a moment? To help, retailers are transitioning to edge computing.

Technology 251

Technology Point of Sale Customer Experience Customer Loyalty 251

365 Retail

MAY 25, 2021

Brands are putting customer loyalty at risk due to a disconnect between their physical and eCommerce experiences, a new research report by PFS has found. In fact, 21% of respondents reported that online customer service is still not as good as in-store assistance. Fieldwork took place between 4-8 March, 2021.

Customer Loyalty 52

Customer Loyalty Customer Omnichannel Point of Sale 52

Retail TouchPoints

JULY 12, 2023

Your favorite store would recognize you when you walk in and already know your preferences (perhaps through information provided for a customer loyalty program), so you’d get an experience customized for you. That could include customized digital signage and instant discount offers based on your purchase history.

Payment Services 231

Payment Services Retail Point of Sale Supplies 231

Retail TouchPoints

JANUARY 13, 2021

The credit cards will closely connect with Walgreens’ new myWalgreens customer loyalty program, which launched in November 2020. Eligible customers will be able to use the Walgreens credit card for purchases at more than 9,000 Walgreens stores, Walgreens.com and via the Walgreens mobile app.

Financial Services 164

Financial Services Customer Loyalty Point of Sale Mobile 164

Ecommerce Platforms

JULY 9, 2022

Manage inventory across multiple sales channels and locations. Customer loyalty programs with distinct customer profiles. Tracking for cash flow, sales, finance, and product use, as well as other reports. However, you’ll need to consider their fees in conjunction with the cost for your point of sale system.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 236

Shipping Costs Improvements Live Chat Retail 236

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Customer loyalty goes far deeper than just attractive offers at the POS and personalized recommendations. That covers the front end, but what about the backend?

Customer Loyalty 221

Customer Loyalty Recommendation Supplies POS 221

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). How can in-store data help improve customer loyalty? Personalizing your marketing message also helps drive customer loyalty.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty.

Payment Services 264

Payment Services Retail POS Operations 264

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? This point of sale system is particularly useful for tracking employee information too.

POS 104

POS lightspeed Payment Services Point of Sale 104

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. What to consider when choosing a point of sale supplier for coffee shops. Customer Facing Display To Improve Customers Checkouts.

POS 52

POS Payment Services Merchant Services Point of Sale 52

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. It expands potential customer base. • It can lead to customer loyalty. It drives order value. It’s widely available. •

Payment Services 257

Payment Services PayPal Electronics Games 257

GetElastic

OCTOBER 27, 2021

A strong performer with a robust product offering including fraud detection, point of sale, alternative payment options (like Venmo and PayPal consumer accounts) and financing options such as BNPL (Buy Now Pay Later). Square offers value-adds for additional fees such as customer loyalty programs and appointment scheduling.

Payment Services 148

Payment Services Payments Merchant Services PayPal 148

Retail TouchPoints

JULY 3, 2023

Cloud architecture is built to support functions like mobile customer loyalty programs, inventory management tools, personalization capabilities and even point-of-sale. And these functions can be seamlessly incorporated across touch points.

Consumer 245

Consumer Omnichannel Retail Technology 245

Wiser

NOVEMBER 29, 2023

They aim to encourage these entities to stock more of the product, allocate more shelf space, or promote it more vigorously to customers. Tactics often include bulk buying discounts, rebates, or incentives like free point of sale displays. These techniques encourage consumers to buy more or choose one brand over another.

Consumer 146

Consumer Customer Loyalty Supplies Customer Retention 146

Dynamic Action

JUNE 9, 2023

In fact, according to Gartner, companies that provide a great customer experience are up to 60% more profitable. Evolution of Merchandising Experience Customer experience initially focused on the point of sale and beyond. Customer Loyalty – Consistency breeds loyalty.

Multi-channel 62

Multi-channel Customer Loyalty Point of Sale Customer Experience 62

Retail TouchPoints

MAY 18, 2021

Retailers with expedited build schedules and opening timelines will reap the rewards of location-based customer loyalty. Savvy cannabis retailers have taken cues from the luxury sector utilizing the same vendors, architectural features and materials to elevate the in-store customer experience at every touch point.

Jewelry 299

Jewelry Customer Experience Customer Loyalty Point of Sale 299

365 Retail

APRIL 2, 2024

Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. With over 555.6

Point of Sale 40

Point of Sale Customer Loyalty Technology Arts 40

Retail TouchPoints

MARCH 31, 2023

The key advantage is that it offers a wide range of automated capabilities such as digital card usage, points conversion, retail vouchers, loyalty programs and buy now, pay later features. Loyalty Programs Loyalty programs are a big attraction, especially if they are tiered and multi-faceted. It’s reckoned that nearly 4.5

Financial Services 263

Financial Services Payment Services Payments Small Business Retail 263

Retail TouchPoints

SEPTEMBER 8, 2020

After a successful pilot in 13 markets, Kohl’s is introducing its new, simplified customer loyalty program nationally. Kohl’s Rewards builds on the retailer’s Yes2You Rewards loyalty program but allows shoppers to earn more Kohl’s Cash in more ways.

Customer Loyalty 282

Customer Loyalty Gifts Events Channel 282

Korona

SEPTEMBER 20, 2022

With our vast knowledge of the general retail industry point of sale needs, we realized we’re the perfect solution for the cannabis industry. Plus, find out more about why KORONA POS is such a good fit for the industry and what makes us stand out from other point of sale solutions.

POS 59

POS Point of Sale Customer Loyalty Other 59

Ecommerce Platforms

MARCH 25, 2022

A point of sale solution makes it quick and simple to take a range of payments through various methods, including chip-and-pin and contactless or mobile payments. Shopify POS Review (Mar 2022): Is it the Best Point of Sale System & Retail POS? The point of sale system can even offer comprehensive sales reports.

POS 104

POS Payment Services Payments Shopify 104

RetailMinded

MARCH 10, 2022

While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit. Brand health includes customer loyalty, the consumer experience journey and customer connectivity.

POS 98

POS eCommerce Payment Services Fulfillment 98

Korona

AUGUST 12, 2022

If you work in any capacity of the retail industry then you must have heard at least some knowledge of customer loyalty programs. Over the last couple decades, customer management and rewards programs have blossomed and proliferated alongside more bigger developments in the digital world. . Loyalty And Rewards.

Customer Loyalty 52

Customer Loyalty POS Customer Retention Point of Sale 52

Retail TouchPoints

FEBRUARY 17, 2021

This type of one-to-one proactive outreach about highly relevant topics is effective in driving return visits and sales of high-margin full-price items. Reward Your Most Loyal Customers. Loyalty programs offer another tool to track buying behavior and gather customer data while also driving additional revenue.

Customer Data 239

Customer Data Marketing Customer POS 239

Retail TouchPoints

FEBRUARY 5, 2021

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. This can be done by encouraging the customer to come into the store for a return, but add-ons should be enabled just as seamlessly in the digital store as well.

Omnichannel 180

Omnichannel Payment Services Specialty Retailers Customer Loyalty 180

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. And when you combine them with point of sale (POS) technology, their potential is even greater. By taking advantage of this data, retailers can gain valuable perspective into how their customers shop and ultimately increase customer loyalty and overall sales.

POS 52

POS Gifts Payment Services Merchant Services 52

Ecommerce Platforms

AUGUST 29, 2022

Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers. What Are The Most Popular Loyalty Apps for Shopify? Go to the top.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Korona

FEBRUARY 9, 2023

A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. And for the best development of a customer loyalty program, it is important to study the profile of your current customers.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience.

POS 222

POS Retail Information Customer Loyalty 222

365 Retail

DECEMBER 12, 2023

“Amperity provides us with the critical foundation necessary to knit together our customer data, deepen and expand the meaningful connections we’ve established with customers, and deliver tailored experiences at scale.” Amperity enables us to create unified customer profiles and actionable insights we need to scale.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Ecommerce Platforms

MARCH 24, 2022

For companies on the move, Square for restaurants POS offers a mobile, flexible, and easy-to-use environment for point of sale transactions. After that, the full features of the POS solution are available for $89 per month, which will give you all the power Shopify can offer for point of sale management. Try Square POS.

POS 104

POS lightspeed Payment Services Shopify 104

RTP blog

SEPTEMBER 28, 2018

While wider adoption of the EMV chip and PIN standard has reduced fraud at the point of sale, it has triggered an increase in fraud in other channels — including online and mobile — as criminals look for alternative ways to cheat the system. As Senior Vice President, Technology Services, KC Fox heads Radial’s technology team.

Payment Services 150

Payment Services PayPal Payments Customer Loyalty 150

Korona

JANUARY 30, 2023

As a retail business owner, there are certain features you look for when choosing the point of sale software that will be used to run your store. Inventory management, CRM, loyalty programs, accounting integration, transaction processing, and gift cards are all elements that you look for when shopping for a point of sale provider.

POS 52

POS Merchant Services Other Payment Services 52

GetElastic

MAY 18, 2022

Building a multi-channel strategy can increase customer adoption by going where your customers are across channels. Doing this will drive customer loyalty and in turn increase geo-expansion and revenue. The benefit of incorporating subscriptions include recurring revenue and indirect customer loyalty.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Korona

AUGUST 27, 2022

Among many other things, you’ll likely need a retail cash wrap , point of sale system with necessary accessories, cleaning materials, technical devices, signage, and display hardware. One of the first pieces of retail store equipment is your point of sale system. Fast lines mean more transactions and better sales.

Payment Services 52

Payment Services Small Business Retail Merchant Services POS 52