Retail TouchPoints

NOVEMBER 9, 2020

The rapid growth of ecommerce and proliferation of subscription services is changing the retail landscape for good. And within ecommerce, subscription models are becoming increasingly popular. Look no further than the highly anticipated launch of Walmart’s new subscription membership offering to compete with Amazon Prime.

Customer 278

Customer Subscription Food and Beverages Shipping Costs 278

Retail TouchPoints

SEPTEMBER 3, 2020

During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. For example, shipping products back in certain cases costs more than a retailer could recoup through vendor credits, liquidation or resale.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand. And it’s earned through the experiences a customer has with your business over time. What makes it more valuable than short-term revenue is that a loyal customer will be your brand advocate, bring in customers, and always choose you over a competitor. 

Customer Loyalty 96

Customer Loyalty Shipping Costs Customer eCommerce 96

Ecommerce Platforms

FEBRUARY 26, 2023

Similar to dropshipping vendors, they take over the work of producing, packing, and shipping products for ecommerce brands, so they don’t have to worry about fulfillment. This lowers shipping costs and delivery times, while reducing CO2 emissions. per month if you want a 20% discount on all of your products.

Shipping Costs 104

Shipping Costs Payment Services Shipping Subscription 104

SellBrite

FEBRUARY 27, 2019

Customers feel validated in their purchase when this happens. A brand like FabFitFun —a seasonal subscription box that delivers a mix of beauty, self-care, fitness and home products to customers every four months—has a website packed with helpful information and emphasizes the importance of being a part of their membership community.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Korona

OCTOBER 6, 2021

Other additional consumer information includes purchase history (both in-person and online), detailed order notes, lifetime value, and customer preferences. . In order to build customer loyalty, personalization is now the best way to meet most people’s expectations. You’re probably wondering why?

POS 52

POS Payment Services Point of Sale Shipping Costs 52