Retail TouchPoints

JUNE 27, 2022

Retailers need to readjust their strategies business-wide as they prepare to meet empowered customers who have more choices than ever in a tough economy that’s giving them more reasons than ever to seek out the best price — wherever it may be. The result? Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 274

Shipping Costs Omnichannel Customer Retention Retail 274

lateshipment

FEBRUARY 6, 2024

The success of an e-commerce business depends on a lot of factors — venturing into new markets, net profits made during a quarter, rapport shared with customers and the general public, offering quality products and services, etc. So, what do e-commerce businesses generally do to improve their business’ CLV?

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

Retail TouchPoints

SEPTEMBER 13, 2023

Commerce is expanding rapidly, especially within the retail sector. year-on-year, with ecommerce specifically up 8.4%. For example, purchase confusion can arise (and does) when a customer sees unfamiliar names or references on bank statements. Recent data shows that overall U.S. retail sales have increased 8.8% billion per year.

Shipping Costs 275

Shipping Costs Payment Services Banking Retail 275

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned.

Retail 276

Retail Shipping Costs Improvements Customer Experience 276

ChannelAdvisor

FEBRUARY 27, 2023

It’s the same with your e-commerce strategy. We’ve put together 10 of the most common and important e-commerce metrics to watch, as well as a guide to help you better understand your brand analytics. What Are E-Commerce KPIs? Why Are E-Commerce KPIs Important?

eCommerce 52

eCommerce X-cart Shipping Costs Payments 52

ChannelAdvisor

FEBRUARY 27, 2023

It’s the same with your e-commerce strategy. We’ve put together 10 of the most common and important e-commerce metrics to watch, as well as a guide to help you better understand your brand analytics. What Are E-Commerce KPIs? Why Are E-Commerce KPIs Important?

eCommerce 52

eCommerce X-cart Shipping Costs Payments 52

Omnisend

JUNE 8, 2021

However, every ecommerce merchant reaches a tipping point where it makes more sense to focus on retention. Of course, creating a customer retention strategy is easier said than done—unless you have data to back it up. In this piece, we’ll cover what it means to create a data-driven customer retention strategy.

Customer Retention 148

Customer Retention Customer Merchant Services Recommendation 148

Algopix

OCTOBER 21, 2023

In the fast-paced world of eCommerce, success is often determined by the ability to adapt, optimize, and make data-driven decisions. But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business? A high retention rate is a sign of a loyal customer base.

Shipping Costs 119

Shipping Costs eCommerce Customer Retention Social Media 119

Kissmetrics

APRIL 30, 2021

If you run or are starting an e-commerce business , you might have heard the term “minimum order quantity,” or MOQ, floating around. With an MOQ in place, it ensures you’re covering production costs and making a profit. You can apply MOQ strategies in direct to customer circumstances as well.

Shipping Costs 278

Shipping Costs Shipping eCommerce Definition 278

Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 billion consumers worldwide. growth rate lags the projected global growth rate of 4% , which Salesforce forecasts will generate $1.19

Shipping Costs 246

Shipping Costs Gifts Fulfillment Consumer 246

Retail TouchPoints

SEPTEMBER 21, 2023

While AI presents vast possibilities to enrich this journey, it also ushers in significant challenges that could negatively impact customer retention and a brand’s bottom line. Brand A utilizes AI in its post-purchase strategy, sending out automated messages with discounts and offers immediately after a purchase.

eCommerce 263

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 263

lateshipment

NOVEMBER 8, 2023

Of course, it’s a key metric that e-commerce brands should focus on during this holiday season. Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. How Does Average Order Value Influence Customer retention?

X-cart 130

X-cart Improvements eCommerce Shipping Costs 130

Kissmetrics

APRIL 20, 2021

Understanding the finances behind your business can help you increase your profits, cut back on expenses, and operate more smoothly. A contribution margin ratio is the difference between sales and variable costs within a company. The difference will then get used for fixed costs, like rent and insurance.

Shipping Costs 269

Shipping Costs Shipping Accessories Improvements 269

Groove

FEBRUARY 24, 2020

Now, consider your eCommerce website. eCommerce Homepage Best Practices. We're sharing these eCommerce homepage best practices to help decrease your bounce rate, improve engagement, and increase conversions. How much is it going to cost me? Think about yourself as a consumer. Display a unique value proposition.

eCommerce 367

eCommerce Mobile Customer Retention Web Design 367

Algopix

DECEMBER 26, 2023

Thriving in the ever-evolving world of e-commerce demands an unwavering commitment to operational excellence and an acute focus on customer satisfaction. Beyond mere compliance, these services play a pivotal role in preserving product integrity throughout the labyrinthine journey of the shipping process.

eCommerce 127

eCommerce Shipping Costs Arts Fulfillment 127

lateshipment

FEBRUARY 20, 2022

The most frustrating part of the supply chain for any e-commerce business is the last-mile delivery. And as if this is not enough, there is the pressure of unprecedented growth of the on-demand customer industry that leaves no room for guessing. Key Challenges That E-commerce Businesses Face in Their Last-mile Delivery.

Shipping Costs 130

Shipping Costs eCommerce Shipping Customer Retention 130

Fabric

MARCH 14, 2023

In this second installment, we will dive deeper into the world of dropshipping, and explore some of the best tips and strategies for successfully dropshipping fashion and apparel products. 5 Tips and Strategies for Dropshipping Fashion and Apparel 1. High-end equates to more expensive products that target a more affluent audience.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Groove

JULY 24, 2022

Looking to bring their online presence into 2022, Dippin’ Dots contracted Groove Commerce to create an all-new eCommerce store that would update their outdated BigCommerce instance. The Dippin’ Dots team wanted to ensure that this identity transferred 1:1 to their new eCommerce experience.

BigCommerce 195

BigCommerce Customer Retention Shipping Costs Shipping 195

Retail TouchPoints

JULY 10, 2023

These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. Global ecommerce sales, representing 22% of all retail sales, could increase to $5.4 Automatic price optimization. And there’s plenty of money at stake.

Merchant Services 276

Merchant Services Shipping Costs Retail Social Media 276

ESW

APRIL 8, 2024

Last mile delivery, the final stage of the logistics process from a distribution centre to the end customer, presents significant challenges for retailers. This crucial phase plays a pivotal role in shaping customer satisfaction, operational costs and overall business profitability.

Shipping Costs 78

Shipping Costs Merchant Services Operations Shipping 78

lateshipment

MAY 25, 2022

True to what it claims, the out for delivery notification is indeed special compared to the other transactional shipping notifications sent during the post-purchase, order delivery phase of ecommerce. To know that we’ll start with what out for delivery means and where it sits in the ecommerce order delivery process. .

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer Retention 130

Retail TouchPoints

APRIL 12, 2023

The challenge with ordering too much food is that shipping is expensive and often unreliable with supply chain troubles, and warehouse space is a very limited resource. Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see.

Retail 263

Retail Shipping Costs Supplies Customer Retention 263

MagentoBrain

MARCH 20, 2023

Ecommerce development has become a popular way for small businesses to reach customers and increase sales potential. With the rise of technology and online shopping, ecommerce development provides small businesses with the ability to expand their reach, reduce costs, and offer greater flexibility to customers.

Small Business Retail 52

Small Business Retail Payment Services Shipping Costs eCommerce 52

Demac Media

JULY 12, 2017

In-store, online, mobile, pop-up shops, all are front of mind when thinking about creating great customer experiences and improving our customer retention (i.e. What About Using Shipping For Customer Retention What about the back-end of every order? What about shipping? – lifetime value).

Customer Retention 38

Customer Retention Shipping Costs Customer Shipping 38

lateshipment

OCTOBER 12, 2023

We know that as a brand, you must have worked on your SEO months ago and worked on various deals and marketing strategies to lock in the BFCM crowd. Here are a few last-minute tips and tricks that can help you with your whole BFCM strategy. There are various types of shipping options. BFCM is just around the corner.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

lateshipment

MAY 8, 2022

Customer interactions with your eCommerce brand don’t just end with the purchase. Common points of interaction with your customers in the post-purchase phase come in the form of transactional shipping notifications, order tracking pages, returns, and collecting their feedback on the delivery experience.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

ecomdash

NOVEMBER 26, 2018

Here’s our guide to the top ecommerce niches of 2019, including a bunch of tips to help you find the best niche for your ecommerce business. One of biggest mistakes ecommerce businesses make is selling an excessive number of products. Less Expensive. Pros of Selling Niche Products. Lower Storage Fees. Fewer Listing Fees.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

Kissmetrics

MARCH 29, 2018

Tom Robertshaw ( @bobbyshaw ) is an Ecommerce Evangelist at Space 48, an award-winner ecommerce consultancy for forward-thinking retailers. It can be easy lose ourselves in the chronic battle of customer acquisition. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth.

Customer Retention 205

Customer Retention Customer eCommerce Merchant Services 205

Groove

OCTOBER 7, 2022

Customers use this offering because of the convenience of items showing up at just the right time. On top of that, these replenishment programs typically include a modest discount on products that would otherwise be bought at full price. The most well-known example of this program is Amazon’s Subscribe and Save on Prime-shipped items.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Ecommerce Platforms

JUNE 20, 2022

In ecommerce, subscriptions are always an option. You may initially start thinking about the downsides like the fact that you might have to ship out thousands or millions of curated boxes, making for a rather expensive endeavor. Customer Acquisition Costs Decrease. Take Netflix for example.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Groove

OCTOBER 7, 2022

Customers use this offering because of the convenience of items showing up at just the right time. On top of that, these replenishment programs typically include a modest discount on products that would otherwise be bought at full price. The most well-known example of this program is Amazon’s Subscribe and Save on Prime-shipped items.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

lateshipment

OCTOBER 16, 2020

With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. And one of the ways to do that would be by analyzing the performance of eCommerce and retail businesses. In 2019, holiday sales were up 4.1%

Shipping Costs 211

Shipping Costs eCommerce Social Media Shipping 211

Ecommerce Platforms

DECEMBER 6, 2022

Instead, your drop shipping partner will handle your orders, fulfillment, and shipping. On your end, you simply need an eCommerce website and a choice of quality dropshipping products to sell. . Custom Store by Ecommerce Platforms. Facebook ad strategies and target audiences. Interested? Let’s get started!

Shipping Costs 104

Shipping Costs Payment Services Shopify Web Design 104

lateshipment

AUGUST 13, 2021

In 2020, the holiday season eCommerce sales in the US are projected to be $135 billion. Dropshipping is gaining momentum and slowly becoming a more preferred choice than traditional eCommerce businesses as it helps businesses profit by selling products online without managing inventory on their own. What is dropshipping?

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Ecommerce Platforms

DECEMBER 12, 2022

In fact, with the right app countless ecommerce companies can set up subscriptions for virtually any kind of product or service, boosting their chances of regular, recurring revenue. This means you can connect your subscription strategy to your referral, reward, and email marketing campaigns. Cons: Expensive premium plan.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Retail TouchPoints

MAY 2, 2023

It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy.

Customer Retention 276

Customer Retention Shipping Costs Customer Merchant Services 276

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. eCommerce works exactly the same way. eCommerce is growing (higher, further, faster). Like we mentioned earlier, the COVID-19 pandemic has largely accelerated the shift to eCommerce, and guess what?

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130