Retail TouchPoints

NOVEMBER 2, 2023

Amazon Business has added a pay-over-time option for B2B customers via an expansion of its partnership with BNPL provider Affirm. Amazon Business will make the option available to all eligible sole proprietor businesses by Black Friday. in 2022 and was directly integrated as a payment option on Amazon Pay earlier in 2023.

Payments 187

Payments Customer B2B Fulfillment 187

Retail TouchPoints

FEBRUARY 8, 2024

Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. In partnership with brands, media owners could utilize product placements, in combination with targeted communications with their audience, in order to boost sales in a revenue-sharing deal.

Payments 267

Payments Payment Services Retail Channel 267

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 216

Payments eCommerce Customer Home Furnishings 216

GetElastic

APRIL 23, 2019

Imagine a customer service experience where the business representative is always available, friendly and equipped to handle any inquiry you send their way. While this might seem too good to be true, today it’s a reality for many businesses. . The B2C Experience.

Customer Experience 155

Customer Experience Payment Services Customer B2B 155

Kissmetrics

SEPTEMBER 4, 2020

There are many touchpoints along the customer journey. So, the way in which you accept payments matters for both you and the customer. How to Choose the Best Credit Card Processing Company for You. Here are some key elements to consider when choosing the right credit card processing company for you: 1.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

GetElastic

MARCH 9, 2022

In our latest webinar Monetizing Content in a World of Digital Disruption I covered a number of examples from across industries of innovative ways to get paid for digital products and content. While I encourage you to check out the replay for all the juicy details, this post recaps the various business models represented by the examples.

Payments 78

Payments Magazine Micropayment Games 78

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience.

Food and Beverages 212

Food and Beverages Payment Services Retail Payments 212

iVend

APRIL 20, 2023

In this article, we explore how mobile POS ‘untethers’ the point of sale, allowing it to go out into the store, and even beyond the four walls. iVend Mobile POS iVend helps retailers to reap the benefits of mobile POS. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way.

POS 95

POS Mobile Point of Sale Payment Services 95

ROI Revolution

JULY 18, 2022

In this article, uncover conversion rate optimization tips and discover how running A/B tests can help you rake in more online revenue. After all, the valuable time that your company spends creating ads means nothing if customers don’t click them, and those clicks mean nothing if the customer doesn’t convert once they get to your site.

Payments 146

Payments eCommerce Mobile Shopping Carts 146

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 131

Payments eCommerce Customer Home Furnishings 131

Ecommerce Platforms

OCTOBER 27, 2020

Whether you're launching a subscription-based product or service, setting up customer payment plans, or conducting ongoing work for your clients, you'll want the best recurring payment system for your budget. In this round-up, we're going to explore some of the best recurring payment systems on the market. Pricing ??.

Merchant Services 118

Merchant Services Payment Services Payments PayPal 118

RTP blog

JANUARY 24, 2019

After years of small yet steady growth, mobile commerce has officially reached a tipping point. For the first time, shoppers went to their mobile device more than their laptops to browse and buy, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. By Alicia Esposito, Content Strategist.

Mobile 150

Mobile Payments eCommerce PayPal 150

Ecommerce Platforms

MAY 9, 2022

Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. The solution allows business leaders from major companies like Lucidchart and Twitch to automate subscriptions at scale. You’ll also be able to automatically notify your customers when any changes happen to your subscriptions.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. Subscriptions work well if you provide products that customers need to reorder regularly. What is Recharge Payments?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Ecommerce Platforms

DECEMBER 9, 2019

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Getting to Know the Brands.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 203

Payments Payment Services Customer Experience Social Media 203

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. How Farfetch Boosted Customer Satisfaction 25% with Customer-Centric AI.

Shipping Costs 227

Shipping Costs Payment Services Merchant Services Payments 227

Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. Their checkout experiences shouldn’t be, either.

Payments 225

Payments Retail Shipping Costs Social Media 225

Kissmetrics

FEBRUARY 3, 2021

You can decide exactly how you would want your site to look by customizing the various sections like header, footer, checkout, product pages, and so on. Mobile-Friendly: We live in a time where mobile devices have become an integral part of our lives. This, in turn, could help boost your sales and revenue.

Shopify 326

Shopify Payment Services WooCommerce Payments 326

Retail TouchPoints

JULY 11, 2023

Football fans expect an exciting competition and amazing experiences if they visit the stadium, just as retail customers expect personalized experiences and quality products. For example, many NFL teams are experimenting with changing the nature of the payments experience. AI: Retail’s New Star Player?

Payments 167

Payments Payment Services Retail Social Media 167

GetElastic

APRIL 11, 2023

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. These links also can leave users susceptible to malware being downloaded on their devices.

Social Media 211

Social Media Payments Shipping Download 211

Retail TouchPoints

AUGUST 14, 2020

Last year the top priority was engaging customers in real time. Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Creating A Frictionless Experience That Lasts.

Webinar 240

Webinar Consumer Payments Marketing 240

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue.

Payment Services 173

Payment Services Payments Retail Sporting Goods 173

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Teamwork Retail

JUNE 24, 2020

It has been published that for every second of transaction time, 12 customers abandon their purchase. With EMV or “Chip cards” processing times take on average 17-25 seconds, with poorly configured terminals taking up to 70 seconds. Ensuring that merchants can track payments and minimize the risk of fraudulent transactions.

Payment Services 48

Payment Services Merchant Services Payments Point of Sale 48

MagentoBrain

JUNE 1, 2023

Mobile optimization is crucial for the success of any e-commerce website in today's digital landscape. With the majority of online shoppers using their smartphones to browse and purchase products, having a mobile-friendly user interface is no longer a luxury but a necessity. But why is mobile optimization so important?

eCommerce 52

eCommerce Mobile Payments Payment Services 52

Sailthru

JUNE 13, 2018

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. Our brains don’t work that way. Census data.

Customer Experience 68

Customer Experience Payment Services Customer Payments 68

Retail TouchPoints

NOVEMBER 22, 2022

rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. While shoppers might be strapped for cash given a 9.1%

Payment Services 196

Payment Services Live Chat Payments Retail 196

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits. billion in sales in Q3 2020.”

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Subscription 86

Subscription Payment Services Payments B2B 86

Retail TouchPoints

JANUARY 3, 2023

This article reveals effective strategies to safeguard brands’ customers, reputation and revenue moving forward. According to the 2022 State of Bot Mitigation Report , nearly 70% of companies using anti-bot solutions lost revenue to bot-driven account fraud. Furthermore, 40% of respondents lost more than 10% of their revenue.

Payment Services 276

Payment Services Merchant Services Retail Gifts 276

Korona

MARCH 8, 2023

If you’re a CBD owner, you know that making sales and collecting payments aren’t as simple as they seem. It’s not just about stashing money from customers—it’s about safeguarding your business while staying on the right side of the law. That’s why you need a cannabis payment solution.

Payment Services 52

Payment Services Payments POS Point of Sale 52

Retail TouchPoints

AUGUST 25, 2021

If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. Customers don’t just want to buy a product — they want an experience. From Monolith to Microservices. Cloud-Native Done Right. Website downtime simply wasn’t an option.

Payment Services 239

Payment Services Retail Multi-channel Payments 239

Groove

FEBRUARY 11, 2019

Personalized Experiences. Mobile Optimization. We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. We recommend building custom promotional offers based on your business, customers and goals.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore.

Payment Services 81

Payment Services Merchant Services Payments eCommerce 81