Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World
Retail TouchPoints
JUNE 14, 2022
And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Like the physical world, goods and services sold and consumed in the metaverse are not immune to issues that require customer service to solve. Here’s how….
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