Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. So, what do you do if your rewards program fails to meet your needs? Sometimes, the rewards provider you’re working with is no longer the best equipped to support the program you want to run.

Customer Loyalty 82

Customer Loyalty Merchant Services Shopify Shipping Costs 82

Ecommerce Platforms

MARCH 3, 2023

The first time the customer sees your product, they might not trust you. Sure, they’re interested, but they’d rather get to know you first. But ecommerce shops aren’t so easily discouraged. They use retargeting on Facebook, Google Ads, and other online channels to reintroduce themselves to their potential customers.

eCommerce 118

eCommerce Social Media Payment Services Games 118

BigCommerce

SEPTEMBER 14, 2018

If your brand wants to win the direct to consumer game, you can’t just efficiently fill orders, you need to expertly fulfill the modern expectations of customers who place those orders. Which customer expectations are changing. How to design and optimize your website and its marketing. What to measure for success.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Smile.io

APRIL 15, 2024

Whether you’re looking to pamper your pup or pick up a treat for your cat, they’re a popular go-to for one-stop shopping.  Part of this success can be attributed to its loyalty and rewards program— Treat Rewards. Are you changing your rewards?   Generating $9.7B But not PetSmart. 

Social Media 70

Social Media POS Gifts Events 70

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. With countless new tools, plugins, and software platforms it can be difficult to know where to start. In this article, we’ll look at five easy and effective things that you can do to get your ecommerce marketing strategy in great shape.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Optimizely

MAY 24, 2018

With 55% of all online product searches starting on Amazon , you can snag a high volume of new buyers through the site. But at the same time, you have next to zero control over the buyer experience. This can be incredibly frustrating for you as a B2C marketer, and can actually hurt your sales in the long run.

eCommerce 170

eCommerce Customer B2C Customer Experience 170

UpSellIt

JUNE 1, 2023

By collecting visitors’ contact information, you gain the power to personalize marketing efforts, deliver targeted messages, and guide prospects through the customer journey. In this blog, we’ll uncover 6 essential lead capture strategies for ecommerce. 6 Lead Capture Strategies for Ecommerce 1.

eCommerce 89

eCommerce Information Mobile Customer 89

lateshipment

MAY 28, 2020

How much, you ask? How would you feel if you were affected by any of the following situations? A birthday gift you send reaching the destination a day after the birthday. You would surely not order from the same business again. In fact, such an excuse would only infuriate you further.

Shipping Costs 246

Shipping Costs Customer Retention Shipping Small Business Retail 246

Smile.io

OCTOBER 25, 2023

So you want to set up a loyalty program that generates revenue and brand loyalty? Implementing a loyalty program can help bring customers back to your store, build a loyal following, and boost customer lifetime value (CLV) and repeat purchase rates. and Shopify  How to set up a loyalty program  Step 1.

Shopify 69

Shopify Social Media Blog eCommerce 69

Email Audience

SEPTEMBER 9, 2022

Ecommerce companies worldwide are beginning to recognize the value of chatbots for customer service. In a digital age, a chatbot in your ecommerce store can act as a sales representative. This rep can answer questions and suggest products to customers like in a traditional store.

eCommerce 59

eCommerce Merchant Services Live Chat Channel 59

lateshipment

FEBRUARY 26, 2021

It is no surprise that a lot of businesses today are paying attention to their customers’ post-purchase experiences, given that it is critical to ensure hassle-free delivery experiences that encourage your customers to reward you with repeat purchases. FAQs from customers during their post-purchase journey. #1:

Shipping Costs 130

Shipping Costs Shipping Customer Experience Customer 130

Smile.io

JUNE 1, 2022

New customers are exciting. Bringing in new customers is a thrill–and it makes your vanity metrics look incredible. But when you dig down into the metrics that matter, you often find that your best trade comes from existing and repeat customers. Existing customers vs. new prospects graphic.

Customer Experience 87

Customer Experience Improvements Customer Customer Retention 87

Ecommerce Platforms

APRIL 30, 2020

Seeing as how the market is so large, we wanted to find out which free WordPress ecommerce plugins stand out. The conclusion is in: We believe WooCommerce serves as the best free WordPress ecommerce plugin. However, there are still steps that you need to take to set yourself up for success. Services like web design.

eCommerce 245

eCommerce WooCommerce Payment Services Shipping Costs 245

Smile.io

NOVEMBER 15, 2023

Every brand aims for a loyal customer base that will support them no matter what. Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

Wiser

NOVEMBER 6, 2023

A successful eCommerce business relies heavily on a well-crafted retail product page. It acts as a virtual storefront, enticing visitors to become customers by showcasing your products effectively. Limited influence over product descriptions, images, and pricing can result in inconsistencies in brand messaging and customer experience.

Payment Services 78

Payment Services eCommerce Retail Games 78

Omnisend

APRIL 26, 2023

Reading Time: 17 minutes Do you want to start a business but don’t know where to start? This article highlights the best small business ideas you can use to start your new venture. In this article, we’ll share the best small business ideas you can use to kick-start your entrepreneurial journey and achieve your personal goals.

Small Business Retail 158

Small Business Retail Payment Services Social Media Payments 158

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. To address these “CAC problems,” Hedges noted that DTC brands need to own the customer experience and use the data they collect to drive personalized experiences.

Consumer 224

Consumer Channel eCommerce Customer Experience 224

Ecommerce Platforms

MAY 16, 2019

Cart abandonment is a universal nightmare for eCommerce brands. Recart focuses on reducing the holes in your bottom-of-the-funnel strategy so that you can eliminate the headaches associated with lost revenue. So, how do you fix the problem? So, how do you fix the problem? The alternative?

Customer 135

Customer Shipping Costs Multi-channel Merchant Services 135

Ecommerce Platforms

SEPTEMBER 4, 2020

If you're here reading this blog post, you probably want to know how to sell toys online. Either way, the toy niche can be incredibly lucrative. So, if you want a slice of that pie, continue reading as we delve into the nitty-gritty of why and how you should launch an online toy shop. That's a lot of dough.

Toys 181

Toys Merchant Services Shipping Costs Social Media 181

Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Instead, they often put all of their eggs in the new customer acquisition basket.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Smile.io

MARCH 21, 2023

Do you personalize the shopping experience? While it’s common to address customers by their names in emails and leave it at this point, meaningful personalization is more than that. You can go beyond and tailor website content, emails, texts, apps, live chats, and call centers to every customer.

eCommerce 67

eCommerce Shopping Carts Customer Loyalty Recommendation 67

Smile.io

OCTOBER 20, 2023

The jewelry industry is a unique industry because its products are always top of mind for customers, there is a style for everyone, and gold jewelry will always be valuable.   Ecommerce has made jewelry more accessible at affordable prices, thanks to various brands starting a business.

Jewelry 46

Jewelry Social Media Shipping Costs Reference 46

Ecommerce Platforms

JULY 29, 2020

” – this is probably what a snake oil salesman would sound like if they were to ever preach drop shipping… However, setting the preaching aside, there's something that you should know before you throw yourself into drop shipping and build your whole business around it. Chapter #3: Is drop shipping for you?

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

Smile.io

APRIL 27, 2023

From LEGOLAND to The Lego Movie to the pain you feel when you step on a small piece, LEGOs are everywhere. Named VIP, LEGO aims to make every customer that joins their program feel like a VIP with meaningful rewards and an easy-to-use loyalty program interface. And they have been around since 1958.

Toys 69

Toys Omnichannel Arts Customer 69

Kissmetrics

NOVEMBER 26, 2017

Machine learning is the method today’s systems use to learn about you and the fundamental things that make you who you are. It looks beyond generalizations and characterizations on your age or gender and realizes that you’re a huge fan of cartoon dogs and emojis, but only the ones that have the same hair as you.

eCommerce 198

eCommerce Shipping Costs Information Shipping 198

Omnisend

NOVEMBER 28, 2023

Reading Time: 14 minutes So many entrepreneurs have succeeded with ecommerce. Their success stories have led everyone to believe that they can easily achieve similar results. This comprehensive guide explores how to dropship on Shopify to offer a realistic perspective to new business owners. How does Shopify dropshipping work?

Shopify 78

Shopify Shipping Costs Social Media Merchant Services 78

SellBrite

JANUARY 26, 2018

Ecommerce is a fiercely competitive space to operate in. Thanks to the number of new tools and information that are made available each year, it’s never been easier to launch an ecommerce business. Here are 7 tips that will help you effectively differentiate from competitors and boost customer loyalty in the year ahead: 1.

eCommerce 148

eCommerce Blog Customer Loyalty Travel 148

GetElastic

DECEMBER 25, 2019

In plain words, retention marketing is about engaging your existing customers to continue to buy from you again and again. When a customer completes their first order with a brand or retailer, they are 27% more likely to make a second purchase. I have no idea how to get started”. We’ve got you covered.

Customer Retention 124

Customer Retention Marketing Shipping Costs Clothing 124

Smile.io

FEBRUARY 23, 2022

Any small ecommerce store owner knows that loyalty is the customer journey goal you’re aiming for. You want customers who will stick by you no matter what, get excited for your product launches, and keep coming back for more. It’s pretty easy to see how a loyalty program achieves this.

Marketing 71

Marketing Customer Loyalty Customer Retention Social Media 71

Omnisend

MAY 14, 2021

Driving people to your ecommerce site and convincing them to make a purchase is becoming much harder with the proliferation of brick-and-mortar store closings and growing number of online shopping options. Each stage of the ecommerce customer journey has its opportunities. What Is an Ecommerce Journey? Awareness.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

SellBrite

OCTOBER 16, 2019

trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. However, there’s another type of ecommerce that doesn’t receive nearly as much attention but boasts even greater sales. B2B Ecommerce: What is it?

B2B 90

B2B eCommerce B2C Merchant Services 90

Kissmetrics

JANUARY 20, 2021

The encouraging news is social media reach is still massive. What’s the answer? It includes people who are shown your posts in their own feed or because their friends have interacted with you. It is influenced by your Ad targeting options and can also impact organic reach. You can still get tons of traffic from Facebook.

Social Media 363

Social Media Blog Marketing Other 363

Smile.io

APRIL 4, 2023

This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. If you want to hear more small business stories and get advice from their founders, be sure to subscribe to Talking Shop! You get Sticky Rice Sisters. Check out the full series here.

Merchant Services 71

Merchant Services Reference Social Media Accessories 71

Omnisend

JANUARY 13, 2022

There’s always something you want the recipient to do after reading the content. For ecommerce businesses, that typically involves getting shoppers to visit your online store, use a promo, or sign up for an exclusive offer. But you can’t just leave your recipients to decide on what to do after reading your message. Start free.

Gifts 78

Gifts Recommendation Social Media Marketing 78

Omnisend

AUGUST 24, 2023

While raw data can help build a marketing strategy, more is needed to provide definitive insights. Digging into your SMS data will show you specific repeated patterns. But you need a lot more precise information and content to turn these patterns into insights. It doesn’t give a definitive answer.

Reference 78

Reference Information Definition Marketing 78

Ecommerce Platforms

FEBRUARY 6, 2019

In this Snipcart vs Shopify Lite comparison, we'll take a look at the features, pricing, security, customer support, and their key differences. When would you even consider to use these two shopping cart solutions? Picture this: You’re running a blog on WordPress and decide to start selling some custom made jewelry.

Shopify 126

Shopify Merchant Services Payment Services Shipping Costs 126

ESW

JANUARY 20, 2020

If you thought the QR code was a fad long dead and buried, you’d be wrong. Quick response codes are making a comeback, and have the potential to transform the eCommerce experience. Whether you are a DTC brand or a multi-channel retailer, QR codes present a huge opportunity. And if you don’t care to scan it?

eCommerce 78

eCommerce Multi-channel Magazine Improvements 78