Smile.io

NOVEMBER 15, 2023

Every brand aims for a loyal customer base that will support them no matter what. Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty?   Table of Contents  What is customer loyalty?

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

Smile.io

OCTOBER 25, 2023

Implementing a loyalty program can help bring customers back to your store, build a loyal following, and boost customer lifetime value (CLV) and repeat purchase rates. This 5% is made up of your most loyal repeat customers, making it clear that repeat customers generate revenue and are extremely profitable!  

Shopify 69

Shopify Social Media Blog eCommerce 69

Inflow Insights

JANUARY 15, 2020

Identifying your key “marketing levers” is an approach every eCommerce business can pursue. We’ve seen several eCommerce marketing articles that recommend dozens of “key” performance indicators at once. Additionally, we’ve spoken to customers who try to peg the performance of their business to an industry average.

PPC 162

PPC eCommerce SEO X-cart 162

ESW

JUNE 26, 2018

Earlier this year, we wrote about how site speed is so crucial in eCommerce — especially if you are in charge of a growing brand that aims to take on some of the top-tier competitors in your market. Besides a storefront that loads quickly, what else should a Director of Ecommerce or an executive know about their shop’s performance?

Payment Services 96

Payment Services X-cart Shipping Costs eCommerce 96

Wiser

MARCH 16, 2021

Do you have questions about eCommerce retail? What can be done to optimize your eCommerce shopper journey to increase sales and capture more happy customers? We have answers in this webinar, held on March 12, 2021, and hosted by the Category Management Association. We have a recording of the webinar below.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

Kissmetrics

AUGUST 16, 2017

For your digital efforts – email, web pages, eCommerce platforms – an argument could be made for a few different ones: search engine optimization (SEO), the user experience (UX), conversion rate optimization (CRO), or perhaps something else entirely. Ask five experts and you’ll probably end up with five different answers.

eCommerce 201

eCommerce Mobile SEO Download 201

Ecommerce Platforms

NOVEMBER 2, 2018

If you are reading this review of Salehoo then it's very likely that you are considering setting up a dropshipping or wholesale model for your ecommerce business. And why not? Firstly, dropshipping allows you to reach out to suppliers, who fulfil and ship those orders directly to your customers. Why is that?

Shipping Costs 116

Shipping Costs Shipping Supplies Live Chat 116

Kissmetrics

JULY 18, 2017

One day, in search of the perfect Swiss Cross blanket for her daughter’s room, she was inspired to expand her vision into a little ecommerce site. You guessed it– when they started to give customers more ways to buy. “We We’ve given our customers nearly every conceivable way to buy from us. The premise was simple.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Ecommerce Platforms

OCTOBER 24, 2022

The best ecommerce course could be a valuable tool for you if you’re planning on launching a new store online. Already the size of the ecommerce market is expected to reach a value of beyond $7.5 Fortunately, an ecommerce course can provide the guidance you need to transform your idea into a lucrative opportunity.

eCommerce 104

eCommerce Shopify eCommerce Marketing Shipping Costs 104

eCommerce CEO

JANUARY 20, 2019

So you’ve decided that you want to quit your day job and start your very own ecommerce empire. In this article, we’ll dive into the key elements of an ecommerce business plan, which is very different than writing a traditional business plan. Why You Should Take the Time to Write a Business Plan. That’s great!

eCommerce 89

eCommerce Shipping Costs Payment Services Payments 89

SellBrite

SEPTEMBER 6, 2019

In ecommerce, where it is often difficult to truly differentiate purely on product features, we often have to fight for mind share and an emotional connection. In ecommerce, where it is often difficult to truly differentiate purely on product features, we often have to fight for mind share and an emotional connection. Which people?

eCommerce 117

eCommerce Social Media Channel Payment Services 117

UpSellIt

AUGUST 7, 2020

– you’re likely to get 100 different answers. Why Are Email Send Times Important? Why Are Email Send Times Important? Since most businesses only send 1-2 emails per week, choosing the right day to send is important. While timing is not the only factor at play here, it plays an important role.

Definition 85

Definition Social Media Other Article 85

Smile.io

MARCH 10, 2020

There are a lot of ways to do this: you read blogs (like this one) all the time, you read the do’s and don’ts of marketing, but what apps do you use to get the word out? What apps do you use to keep customers engaged once they have arrived? Editor’s note: This blog post is meant to help with ecommerce marketing tools only.

Shopify 46

Shopify Marketing SEO Multi-channel 46

Smile.io

MARCH 10, 2020

There are a lot of ways to do this: you read blogs (like this one) all the time, you read the do’s and don’ts of marketing, but what apps do you use to get the word out? What apps do you use to keep customers engaged once they have arrived? Editor’s note: This blog post is meant to help with ecommerce marketing tools only.

Shopify 46

Shopify Marketing SEO Customer Loyalty 46

BigCommerce

OCTOBER 31, 2017

Thinking about launching an ecommerce business, but don’t know where to start? Well, an ecommerce business idea would be helpful. And that place requires you to answer this 1 question: What are you going to sell? And that place requires you to answer this 1 question: What are you going to sell? Tucker Blair.

eCommerce 839

eCommerce Shipping Costs Beauty and Health B2B 839

Lemonstand

MAY 3, 2018

The differences between a traditional and subscription eCommerce store aren’t huge. At the end of the day, both sell goods online, and should have great pictures and product descriptions – eCommerce basics – to successfully have visitors convert. The customers’ doubts, objections and questions will be different.

Subscription 50

Subscription eCommerce Shipping Costs Shipping 50

BigCommerce

APRIL 25, 2017

Here is exactly how we thought through it, and how ecommerce brands can work to see similar success. As humans, we are predominantly visual creatures , meaning that “wrappers in which things come not only powerfully affect what interests us but also how we react to the contents we find inside.”. 5000 list of 2016.

eCommerce 543

eCommerce BigCommerce Shipping Costs Webinar 543

Store Growers

NOVEMBER 27, 2018

It’s a show where I take a look at the Google Ads performance of some of ecommerce biggest and hottest brands. We’ll take a look at what they’re doing, what they’re doing well, what not so. What are they doing when it comes to Google Ads? Here is what I’ll cover: Google Ads Overview.

Shipping Costs 79

Shipping Costs Fashion Games Shipping 79

Store Growers

MAY 16, 2019

Away is a US-based direct to consumer ecommerce business that sells travel luggage. Let’s try to figure out how they accomplished this and what role Google Ads has played and still plays today! In this latest installment of Google Ads Aces, we’re going to take a look at Away. For most companies, they are intertwined.

Shipping Costs 130

Shipping Costs Travel Books Marketing 130

BigCommerce

JUNE 22, 2017

What that quote gets at is the inherent value and upward trajectory that naturally comes along with incremental gains. In ecommerce, it means this: You don’t have to outsell your competition today. Unlike the hare, though, ecommerce business don’t have a physical road on which to gauge their progress –– or note their missteps.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

Email Audience

FEBRUARY 17, 2020

The emails or ads accompanying your retargeting campaigns can be very specifically targeted and tailored to your audience. So there must be a strategy in place to collect customers’ emails. So there must be a strategy in place to collect customers’ emails. Image source. How does email retargeting work? source: Adroll).

Marketing 94

Marketing Channel Information Consumer 94

BigCommerce

FEBRUARY 23, 2018

Costco is willing to go to great lengths to keep their customers satisfied. What is the Net Promoter Score? The Net Promoter Score is a tool that can be used to gauge the loyalty of a firm’s customer relationships and can be related to a firm’s revenue growth. We’ll cover: What an ecommerce customer loyalty program is.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

BigCommerce

MARCH 31, 2017

Gorilla Group is an award-winning ecommerce service provider – including 4 Webby Awards and 2 Interactive Media Awards – and BigCommerce Elite Partner. By all the most recent reports, analysts have forecasted that global B2B ecommerce revenue will top $6.7 B2B ecommerce alone had already surpassed $5 trillion in revenue.

B2B 402

B2B eCommerce B2C Merchant Services 402

BigCommerce

NOVEMBER 2, 2017

It is why it is so crucial for you to determine your buyer personas. It is why it is so crucial for you to determine your buyer personas. What makes them tick? Why do they do what they do? What are their hidden or unconscious motivations? How to Drive Ecommerce Traffic and Convert Customers.

eCommerce 420

eCommerce Social Media BigCommerce Mobile 420

Ecommerce Platforms

OCTOBER 28, 2021

When you start an ecommerce site you realize that there are loads of items that need to be checked, cross-checked, and tested to ensure that your customers have a quality user experience. Otherwise, you run the risk of customers encountering broken links, unfinished product page content, or a checkout that's far from user-friendly.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

BigCommerce

JUNE 13, 2017

Retaining customers isn’t easy, but it’s important to do for businesses of every size. After all, the sure fire sign of a healthy brand is a growing number of repeat purchases from already existing customers. The above is a screenshot of BigCommerce’s out-of-the-box ecommerce analytics Customer report.

Shipping Costs 417

Shipping Costs Customer Loyalty Customer Social Media 417

BigCommerce

MARCH 21, 2017

Through the upcoming integration, BigCommerce customers will soon see Instagram as an option in the BigCommerce Channel Manager, allowing you to sync your product catalog with Instagram. When it comes to Instagram, ecommerce businesses by and large recommend the platform. Here’s why. Instagram by the Numbers.

Mobile eCommerce 420

Mobile eCommerce Mobile eCommerce Merchant Services 420

BigCommerce

APRIL 18, 2018

The most successful ecommerce and retail businesses are metrics obsessed. How to Measure Ecommerce Success. To properly measure ecommerce success, you need to have 3 main goals in mind: Selecting the right ecommerce key performance indicators (KPIs) and then tracking/measuring their corresponding metrics.

Download 418

Download eCommerce Social Media Shopping Carts 418

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. That latter reason had me asking these crazy smart, crazy successful folks what was on the horizon for ecommerce in 2018. I wanted to: See how they did over Cyber Five – obviously!

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

DECEMBER 1, 2017

A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. One of the biggest contributors to a sale is how you deal with a potential buyer’s common questions, especially regarding what you’ll do if they don’t like what they purchased. Items to address. Let’s dive in.

Shipping Costs 419

Shipping Costs eCommerce Merchant Services Shipping 419

BigCommerce

MARCH 23, 2017

For ecommerce businesses, there are few better advertising tools and channels out there than Google and Facebook. Whether you are looking to increase brand awareness, drive net new traffic or retarget and drive customer loyalty and AOV , Google and Facebook have myriad advertising options available. Visibility isn’t cheap.

PPC 408

PPC BigCommerce Recommendation Apparel 408

Smile.io

FEBRUARY 7, 2023

Ecommerce has gone from waves of highs and lows over the years. Things in ecommerce are just different. Quite the opposite, Retail Dive reports ecommerce sales in Q4 of 2022 reached their highest quarterly level ever at $332.2 They offer tidbits on how to fuel growth in 2023 and trends ecommerce brands should try.

eCommerce 93

eCommerce Shipping Costs Merchant Services Social Media 93

Smile.io

JANUARY 10, 2024

Loyalty programs are part of a larger retention strategy that brings customers back to your store, builds a loyal following, and boosts customer lifetime value (CLV) and repeat purchase rates. No one denies the importance of customer loyalty. Table of Contents: Why Smile.io

Shopify 46

Shopify Social Media Jewelry Customer Loyalty 46

Kissmetrics

OCTOBER 23, 2017

People either do what you want. Almost every single customer interaction presents an IF/THEN scenario. You can determine what happens, before it happens, so the message they receive next is always the right one. Here’s how to get this insight and react in real-time to give people exactly what they want, when they want it.

Download 446

Download Other Marketing B2B 446

BigCommerce

JUNE 8, 2017

You’ve got a killer product, nailed down your marketing strategy, and are finally getting in front of customers. While product-market fit and user acquisition are undoubtedly crucial to your business, ecommerce fulfillment is the engine that keeps your car running. What is order fulfillment? What is order fulfillment?

Drop Ship 417

Drop Ship Shipping Costs Fulfillment Shipping 417

eCommerceFuel

DECEMBER 16, 2016

New post from eCommerceFuel : This episode of eCommerceFuel is really a two-for-one, as Drew Sanocki stops by to play us an episode of his Nerd Marketing podcast about how to implement discount ladders in your eCommerce business. He also has a podcast in which he distills his knowledge into brief, actionable episodes.

Shipping Costs 38

Shipping Costs eCommerce Marketing Gifts 38

BigCommerce

APRIL 21, 2017

Why do Apple products alleviate stress and allow for a state of delighted bliss? What makes you engage with REI’s #OptOutside campaign on Twitter, and like, nothing else? This is mission and customer participation mixed into one. It’s baked into your product details, customer emails, and shopping cart checkout page.

eCommerce 420

eCommerce Shipping Costs BigCommerce Gifts 420