Retail TouchPoints

JUNE 13, 2023

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. We recommend building a chatbot that can handle less demanding questions from customers — and that knows when to pass along a customer to a real, human customer service agent.

eCommerce 317

eCommerce Payment Services Conversion Optimization Payments 317

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses.

Supplies 274

Supplies Shipping Costs Small Business Retail Recommendation 274

Kissmetrics

SEPTEMBER 23, 2020

A chatbot for e-commerce gives you the power to engage with new, existing, and potential customers with real-time, text-style messaging, without actually providing (and paying for!) Today, I will explain exactly how to build and launch a chatbot for your e-commerce store from start to finish. a live person.

eCommerce 265

eCommerce Information Recommendation Customer 265

Kissmetrics

MARCH 29, 2021

If you run an e-Commerce brand, there’s a good chance you have an Instagram account. How long should E-commcerce companies spend writing their best Instagram bios? 10 Best Instagram Bios for E-commerce Businesses. You even know where they ship, too. How much time do you spend on your Instagram bio, though?

eCommerce 338

eCommerce Toys Clothing Social Media 338

Groove

MARCH 11, 2024

It takes a lot of work to get customers to your eCommerce store. Setting up an effective Klaviyo abandoned cart strategy can convert these valuable visitors into sales for your business. Another recommended filter to use is Hasn’t been in flow in the last X days. According to Hubspot, 73.9% What Is An Abandoned Cart Email?

X-cart 195

X-cart Merchant Services Shopping Carts Shipping Costs 195

Groove

MARCH 11, 2024

It takes a lot of work to get customers to your eCommerce store. Setting up an effective Klaviyo abandoned cart strategy can convert these valuable visitors into sales for your business. Unexpected costs: Customers may be put off by high shipping costs or other hidden costs. Another idea is to offer free shipping.

Shipping Costs 195

Shipping Costs Payments Shopping Carts Shipping 195

lateshipment

OCTOBER 11, 2023

This year, the global e-commerce holiday sales is set to hit 1.2 Salesforce) If consumers are ready to open their wallets and splurge admist inflation, e-commerce brands should use this opportunity to make the most of it. The strategy targeted millennial moms who are digitally connected and kids. trillion dollars.

eCommerce 244

eCommerce Marketing Gifts Shipping 244

lateshipment

JANUARY 17, 2023

Remember, implementing tested strategies helps you save time later in the game, when all you have to do is just minor changes instead of scratching your head and looking at the drawing board again. Why E-commerce Businesses Need to Stay Updated with the CX Trends. 6 E-commerce CX Trends to Look out for in 2023.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

lateshipment

SEPTEMBER 16, 2022

However, for e-commerce retail businesses the next 3 months (From Halloween to New Year) are pretty hectic, as they have to come up with new initiatives to sell more products, delight all customers, and most importantly have a season to remember. How E-commerce Businesses Can Have a Great Festive Season in 2022.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

Retail TouchPoints

AUGUST 11, 2020

There are many recent examples of companies in the e-Commerce world adapting their CX in innovative ways. This article highlights a few of my favorite moments in online shopping as a source of inspiration, and a challenge for all of us in the e-Commerce space to keep pushing the envelope on how we engage customers.

eCommerce 278

eCommerce Shipping Costs eCommerce Technology Customer Experience 278

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. But in your case, not so much, given the increasing competition among e-commerce brands in today’s space.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

DECEMBER 23, 2022

Forrester also notes that over the past few years, retailers focused heavily on their ecommerce business and in-store fulfillment; as a result, they found out the hard way that their legacy and outdated technology stack impacted their agility and ability to respond to changing consumer behavior. As 2022 wraps up, it’s time for a “reset.”

eCommerce 249

eCommerce Shipping Costs Retail Recommendation 249

lateshipment

FEBRUARY 3, 2023

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Post-purchase CX Strategies to Build a Customer Base 1.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

UpSellIt

MAY 20, 2024

This seasonal shift brings a wave of opportunities for ecommerce stores to cater to shopper’s evolving needs and preferences. Ecommerce stores can capitalize on this enthusiasm by tailoring their marketing to align with summer activities. Here’s a few holidays that benefit from diving into summer marketing strategies.

Marketing 78

Marketing Gifts Outdoor Clothing 78

Groove

JULY 6, 2020

eCommerce merchants are always looking for new ways to grow revenue. Rather than increasing prices and alienating loyal customers , there are several other strategies businesses can implement to increase average order value. Increase Average Order Value: 7 Strategies. Free shipping reminders. Free Shipping Reminders.

Shipping Costs 343

Shipping Costs Gifts Shipping Merchant Services 343

365 Retail

MARCH 1, 2024

Embarking on the journey to establish a successful e-commerce business embodies the spirit of innovation and entrepreneurship characteristic of today’s digital era. This guide will equip aspiring entrepreneurs with a clear, structured approach to building their e-commerce venture.

eCommerce 52

eCommerce Payment Services eCommerce Platforms SEO 52

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. An Analysis of Shipping Performance by FedEx and UPS in 2021 Right Before the Holiday Season. While 15.34% of packages shipped to Illinois via FedEx faced the most delays.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

ChannelAdvisor

AUGUST 19, 2022

If only managing e-commerce inventory was as easy as running a lemonade stand. Real e-commerce companies must manage multiple moving parts of their business — the most complex of which is inventory management. Inventory management for e-commerce sites big or small is crucial for survival. Drop Shipping.

eCommerce 92

eCommerce Management Shipping Costs Drop Ship 92

Retail TouchPoints

SEPTEMBER 21, 2023

For one, an efficient AI-driven system can mean timely updates, personalized product recommendations and proactive assistance, making the wait for our desired items less tedious and more delightful. Brand A utilizes AI in its post-purchase strategy, sending out automated messages with discounts and offers immediately after a purchase.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

Groove

NOVEMBER 19, 2020

Convert more visitors into customers by optimizing your website with eCommerce product page best practices in mind. eCommerce Product Page Best Practices. Turn more visitors into customers and increase product page conversion with these 7 eCommerce product page best practices: Use a "Ready To Buy" Container. Use a bold CTA.

eCommerce 370

eCommerce Shipping Costs Shipping Accessories 370

BigCommerce

JULY 19, 2018

Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel. According to the 2018 Direct-to-Consumer Wine Shipping Report , there are two primary reasons for this growth. The second reason is the growing ecommerce market. YoY increase.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Groove

AUGUST 20, 2020

With consumers encourages to shop online rather than in-store, preparing your eCommerce store for the holidays is critical to maximize revenue. Increase brand awareness and drive more eCommerce sales by following these 5 holiday marketing tips: Provide a holiday shipping schedule. Provide A Holiday Shipping Schedule.

eCommerce 243

eCommerce Marketing Social Media Gifts 243

Optimizely

JULY 19, 2018

We’ve all had that moment of jubilation when a coupon code magically appears while we’re browsing items on an ecommerce site. In today’s ecommerce landscape, this insatiable need to snag a discount before placing an order speaks to the price-obsessed consumer mindset today. Shoppers all but expect an incentive to buy. Click To Tweet.

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

Algopix

JANUARY 22, 2024

Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. You need smart strategies to convert one-time buyers into lifelong brand advocates. Overlooks occasional shipping delays or out-of-stocks.

eCommerce 111

eCommerce Shipping Costs Payment Services Social Media 111

lateshipment

FEBRUARY 6, 2024

The success of an e-commerce business depends on a lot of factors — venturing into new markets, net profits made during a quarter, rapport shared with customers and the general public, offering quality products and services, etc. So, what do e-commerce businesses generally do to improve their business’ CLV?

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

Retail TouchPoints

SEPTEMBER 2, 2022

Global cross-border ecommerce sales reached nearly $3.2 A recent Retail TouchPoints special report outlined the challenges and opportunities of cross-border commerce while offering tactical best practices for executives ready to make the move abroad. Build Out Your Engagement Strategy. The four keys to success are.

Merchant Services 318

Merchant Services Shipping Costs Channel eCommerce 318

Algopix

OCTOBER 13, 2023

In the ever-evolving world of eCommerce, Walmart has emerged as a formidable player, rivaling the likes of Amazon and eBay. With its vast reach, millions of loyal customers, and a growing online presence, Walmart’s eCommerce ecosystem presents a lucrative opportunity for sellers. This is where Algopix comes into play.

Shipping Costs 121

Shipping Costs eCommerce Fulfillment eCommerce Platforms 121

Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. Why is Ecommerce Profitability So Elusive?

Shipping Costs 315

Shipping Costs eCommerce Retail Merchant Services 315

lateshipment

NOVEMBER 15, 2023

Want to truly stand out in this competitive e-commerce landscape and enjoy the fruits of holiday season success? What customers want The increase in e-commerce-based technology, changes in the status quo of online shopping, ever-dynamic trends, etc have all turned customers’ wants into needs.

eCommerce 130

eCommerce Customer Shipping Costs Gifts 130

Groove

JANUARY 19, 2022

As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. What Is The eCommerce Customer Journey? Mapping the eCommerce Customer Journey. Are you unfamiliar with this term?

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. eCommerce businesses should consider investing in AR applications and product visualization tools to keep up with this trend.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Groove

AUGUST 13, 2020

But how can eCommerce brands guide online shoppers through the buyer's journey and push them along the path to purchase? In this blog, we're exploring 5 strategies to help you create a positive eCommerce customer experience. eCommerce Customer Experience: Tips & Strategies. Personalize your content strategy.

Customer Experience 326

Customer Experience Customer eCommerce Social Media 326

Groove

APRIL 11, 2022

Tips For Developing An eCommerce Website. Developing an eCommerce website takes A LOT of work, so let’s cut to the chase. If your in-house team needs additional help with building a site or you’re interested in learning more about what it takes to develop an eCommerce website, then read on. Create a Content Marketing Strategy.

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Inflow Insights

AUGUST 18, 2021

eCommerce conversion rates often seem like impossible figures to move, especially during the holiday season. Today, we’ll recommend 10 strategies to consider for the 2021 holiday season, based on our experience working with dozens of online retailers over the past decade: 1. Update recommender widgets.

Conversion Optimization 130

Conversion Optimization eCommerce Gifts Shipping Costs 130

RTP blog

OCTOBER 11, 2019

The Risks Of Relying On Cloud Backups In E-Commerce Established e-Commerce platforms like Shopify and BigCommerce work hard to prevent systemwide data disasters. Third-Party Apps Gone Bad: The average e-Commerce store has eight to 10 different integrations.

eCommerce 150

eCommerce eCommerce Platforms BigCommerce Shopify 150

Groove

FEBRUARY 11, 2019

We're sorry to break it to you, but there isn't a silver bullet in eCommerce marketing. When it comes to eCommerce strategy, you have to think about three things – the past, the present and the future. Our Favorite eCommerce Hacks. Free Shipping & Reliable Fulfillment. Free Shipping and Reliable Fulfillment.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Algopix

SEPTEMBER 20, 2023

In the ever-evolving world of eCommerce, pricing has become a critical factor that can make or break a business. With countless online stores vying for the attention and wallets of consumers, it’s crucial for eCommerce businesses to have a competitive pricing strategy in place. Start by analyzing your industry and niche.

Shipping Costs 128

Shipping Costs Shipping eCommerce Social Media 128