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An E-Commerce Business’ Guide To Shipping Policy

lateshipment

A little analysis of your customer behavior at this stage or simply asking for their feedback will give you an insight into how your shipping policy impacted their purchasing decision. But why are these shipping policies so crucial that 67% of shoppers check a store’s policy before making a purchase?

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6 Post-Purchase Pain Points & Solutions for E-commerce Customers

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If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). 6 Pain Points For E-Commerce Customers In The Post-Purchase Phase And How You Can Fix Them 1.

eCommerce 130
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How to Reduce E-Commerce Overhead

Kissmetrics

We’re well into the digital age, and e-commerce stores are more prevalent than ever. While online stores tend to have fewer expenses, e-commerce overhead can quickly add up. What Are E-Commerce Overhead Costs? You can divide your e-commerce overhead into three different categories: 1.

eCommerce 275
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Kroger Doubles Ship Assortment Via 3rd-Party Marketplace

Retail TouchPoints

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. The third-party vendors will ship the products directly to the consumers’ homes.

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How to Deal With Shipping Delays

lateshipment

Shipping delays are inevitable even with the most efficient carriers. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think. On the contrary, shipping delays are more common than we believe.

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Best E-commerce Checkout Page Practices to Boost Conversions

lateshipment

The same scenario can happen to a customer who is shopping at your e-commerce store. As an e-commerce merchant, you don’t want a potential customer to quit half-way through a purchase. Thus, optimizing your e-commerce store’s existing checkout practices and increasing sales is paramount.

eCommerce 130
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4 Tips to Provide Great Customer Service in E-commerce

lateshipment

Therefore, an exceptional customer experience should be a top priority for e-commerce businesses. One of the biggest customer experience challenges e-commerce brands face is a lack of personal interaction with the customer. Accessibility is everything in e-commerce. Invest in the Right Tools.

eCommerce 130