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6 CX Trends for E-commerce Businesses to Look out for in 2023

lateshipment

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Why E-commerce Businesses Need to Stay Updated with the CX Trends. 6 E-commerce CX Trends to Look out for in 2023.

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Perspectives in E-Commerce: Key Trends, Challenges and Actions for 2022

ChannelAdvisor

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic. This has resulted in a massive investment in e-commerce infrastructure led by Amazon.

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Perspectives in E-Commerce: Key Trends, Challenges and Actions for 2022

ChannelAdvisor

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic. This has resulted in a massive investment in e-commerce infrastructure led by Amazon.

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Study: Why AOV Has Ousted CLV as Ecommerce Executives’ Most Valuable Metric

Retail TouchPoints

The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led to a dramatic shift in the role that ecommerce plays in the overall shopping experience. That, combined with more stringent data privacy regulations, has made data collection and enrichment a top investment priority for 2022.

eCommerce 298
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Creating a Better eCommerce Customer Experience

Groove

The eCommerce industry does not usually get a lot of press unless it’s around the holidays, specifically Cyber Monday. The topic of these articles varied: from the things wrong with eCommerce shopping; to information gathering through online coupons; to marketers gathering information about eCommerce customer experience.

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Shippo Review (2023): An Easy-To-Use Shipping Solution For SMB Merchants

Ecommerce Platforms

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. The service even integrates with a number of popular ecommerce platforms and marketplaces, from Shopify and Etsy, so you can fast-track any order process. What is Shippo?

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This Brand Was Ahead of the D2C Game. Then E-Commerce Marketplaces Changed the Rules

ChannelAdvisor

Although e-commerce was still in its infancy, casando already had its own webstore and was selling products online. But eventually, as the industry began to change at a faster and faster pace, there came a time when the e-commerce site by itself was no longer enough. It started with an online store.