Wed.Oct 11, 2023

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Understanding eCommerce Business Models: A Guide

Wiser

The landscape of online retailing encompasses everything from drop-shipping and wholesaling to subscription and white-labeling, allowing entrepreneurs to choose the optimal business model to align with their brand’s vision and capabilities. Choosing the right eCommerce business model can significantly impact a brand’s success, and it requires a comprehensive understanding of each model’s nuances.

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Go Beyond The Hype: What B2B CMOs Should Do About GenAI Now

Forrester eCommerce

B2B marketing is especially fertile ground for the early adoption of generative AI (genAI) technologies and has already become a beachhead for use cases that span content operations to customer engagement. The problem is that B2B CMOs and their teams lack a process for understanding genAI’s impact, assessing organizational readiness, and prioritizing adoption areas.

B2B 483
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A Guide to Managing Young Employees

Retail TouchPoints

The so-called “Great Resignation” may be over for salaried workers, but for frontline employees there is no end in sight to the labor shortage. The retail sector has experienced one of the most acute impacts of this shortage, with a 57.3% employee turnover rate and comparatively slower wage gains creating a talent drought that poses a potentially existential threat to the industry.

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Your Company Just Announced Sales Layoffs. What Should Revenue Enablement Do About It?

Forrester eCommerce

Layoffs happen in B2B organizations too often and too regularly. For revenue enablement managers who want to be seen as leaders, you might as well be prepared for if, and when, the next one impacts your team.

B2B 426
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How GSN Makes Buying Fine Jewelry Friction-Free and Fiscally Responsible

Retail TouchPoints

Gem Shopping Network (GSN ) has carved a unique space in the shoppable media market: Its primary business is still conducted via linear television, akin to the Home Shopping Network and QVC, but it also is growing significantly through connected TV (CTV) and streaming platforms like Apple TV, Roku and YouTube. And thanks to a seamless payment experience powered by SplitIt , GSN is creating inspiring content about its fine jewelry and is then translating it into bottom-line results.

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TIER: Beyond The Bay Area — Leverage Geolocal Hiring To Expand Your Tech Talent Pool

Forrester eCommerce

Tech leaders that establish talent pipelines in new cities have exclusive access to high-end, cost-effective talent unavailable to their competitors. This is a necessity in a “doubly disrupted” labor market, where a growing mismatch between demanded and supplied skills will drive an even bigger mismatch between current and future skills and wages.

Supplies 426

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Anti-Predictions: Here’s What Won’t Happen In 2024   

Forrester eCommerce

Before our full predictions for 2024 launch on Tuesday, October 24, read our "anti-predictions." Here's what won’t happen in 2024.

Consumer 451
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Unique Holiday Marketing Ideas for Ecommerce brands with Examples

lateshipment

Ho Ho Ho! The holiday season is upon us and it’s time for brands to wipe the dust off the box, get in it and think outside of that box to bring in some quality holiday traffic. Holiday marketing could be very different from marketing throughout the year. Brands need to get all in with their tricks and tactics to pull off a successful and profitable holiday season.

eCommerce 244
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New Holiday Campaign Brings More Dior Assortment to Saks Online Shoppers

Retail TouchPoints

Saks Fifth Avenue has partnered with LVMH Group ’s Christian Dior to create Dior’s Carousel of Dreams at Saks, a holiday program that includes a Dior Pop-Up on Saks.com selling exclusive Dior merchandise. The online store, which will be open Nov. 20, 2023, through Jan. 5, 2024, marks the first time that all categories of Dior merchandise will be sold via ecommerce anywhere but on the Dior.com site.

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Holiday Website Design Ideas to bring in the Festive Joy

lateshipment

The holiday season is just around the corner and we’re starting to see festive cheers everywhere. The streets are going to be decorated with lights and chandeliers. The mall is going to have Christmas trees and the houses would have wreaths in front of them. But have you ever thought of this? A person who’s walking around all these festive cheers would expect those festive cheers to follow them everywhere.

eCommerce 130
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Showfields Files for Bankruptcy Protection as it Seeks to Reorganize

Retail TouchPoints

Showfields has filed for Chapter 11 bankruptcy protection in the Eastern District of New York Bankruptcy Court, blaming the lingering effects of COVID-19 and inflexible lease agreements. The unique retailer, which houses brands’ products for a fee and rotates its assortment every few months, closed its Showfields Miami location in July 2023 and its Manhattan store, Showfields NoHo , in September.

Document 234
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Kammac’s ‘Pop-Up’ Fulfilment Service Launch Delivers for Ecommerce Start-Ups & Entrepreneurs

365 Retail

UK logistics specialist Kammac is taking the pain out of e-fulfilment with a new pop-up service, helping start-up businesses to outsource their operation within days. Backed by dedicated centres and experienced personnel, the solution gives companies the flexibility to scale up rapidly without committing to long-term overheads or compromising on customer experience.

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Walgreens Boots Taps Healthcare Vet for CEO Post

Retail TouchPoints

A little over a month after the abrupt departure of CEO Rosalind Brewer, Walgreens Boots Alliance (WBA) has named former Express Scripts CEO and Cigna executive Tim Wentworth to the top role, effective October 23. The switch comes as WBA focuses on “right-sizing its business” following a period of share price declines and lagging profits. In recent months these efforts have included plans to close 150 Walgreens locations in the U.S. and 300 Boots locations in the UK, corporate layoffs and the sa

Supplies 147
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REI Opens Distribution Center That Prioritizes Employee Experience and Sustainability

RIS News

Specialty outdoor retailer REI Co-op has started fulfillment from its new DC in Lebanon, TN. Learn how the facility's design and operations prioritize the employee experience while setting a new standard to fight the climate crisis.

Outdoor 91
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Nike continues to be top brand for teens: report

RetailDive

Teens are also feeling the weight of inflation, citing it as one of the top social causes on their minds, Piper Sandler found.

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Walmart's Virtual Drive: Expands Online Healthcare Benefits and Try-On Technology

RIS News

The retail giant is pushing further into the virtual world, rolling out expanded online healthcare benefits for associates nationwide, while also implementing AR-powered make-up try-on features.

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Walgreens names ex-Cigna exec Tim Wentworth CEO

RetailDive

Wentworth, who will become Walgreens CEO effective Oct. 23, is the former CEO of Express Scripts, the pharmacy benefit manager acquired by Cigna in 2018.

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Empowering Associates, Delighting Shoppers: AllSaints' CIO Talks Global Evolutions in Employee and Customer Experience

RIS News

In this conversation with RIS News, AllSaints CIO, James Reid, outlines how the fashion brand is taking a unified commerce approach to digital transformation and improving both employee and shopper experience alike through strategic tech investments.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Ross caps off yearly opening plans with 51 new stores this fall

RetailDive

The off-price retailer, which opened 97 locations in fiscal 2023, raised its guidance in August on top of 7.7% sales growth.

Retail 102
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Walmart’s Delivery Platform GoLocal Names Rina Hurst VP

RIS News

Rina Hurst has been named the new vice president of GoLocal, Walmart’s delivery service platform. Learn about the role.

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Sorel opens first pop-up store

RetailDive

The location, which is in Brooklyn’s Williamsburg neighborhood in New York City, features a boot customization bar and an AR experience.

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4 Ways to Increase Sustainability in Your Supply Chain

RIS News

Read on for 4 ways to boost sustainability in your supply chain and how to integrate your supply chain into your overarching ESG strategy.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Adidas President of North America Rupert Campbell to exit

RetailDive

Arthur Hoeld, who is already responsible for global sales at Adidas, will take over Campbell’s responsibilities until a replacement is found.

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Anthropologie Marries Digital and In-Person Shopping With QR Code-Powered Pinterest Showhouse

RIS News

Retailer Anthropologie is bringing Pinterest to life via a new in-store shopping experience, launched in collaboration with the social media platform.

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Foot Locker to shut down Atmos’ US website, stores

RetailDive

The Japanese streetwear brand, which was acquired by Foot Locker in 2021, will close three stores as it exits North America and invests in Asia.

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LVMH Shares Plummet as Luxury Group Faces Slowing Sales Growth Amid Economic Uncertainty

RetailWire

French luxury conglomerate LVMH’s stocks have hit their lowest point since December, following a report of decelerated third-quarter sales growth. This.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Amazon reopens Seller Fulfilled Prime enrollment, nixes planned fee

RetailDive

The company said it removed the added charge over concerns it would impact program participation.

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Walmart's Virtual Drive: Expands Online Healthcare Benefits and Try-On Technology

RIS News

The retail giant is pushing further into the virtual world, rolling out expanded online healthcare benefits for associates nationwide, while also implementing AR-powered make-up try-on features.

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Birkenstock sets IPO at $46 per share

RetailDive

The German footwear brand's offering is around the mid-point of its expected price range and puts it at an $8.6 billion valuation.

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A Simple Ecommerce SEO Audit Checklist

Shopping Signals

I’ve got a secret weapon for boosting your ecom store’s success: an ecommerce SEO audit. Trust me, it’s a game-changer. This thorough analysis will uncover hidden issues and optimize your website for search engine dominance. With an ecommerce SEO audit, you’ll have the power to outperform your competitors, drive more organic traffic, and increase conversions.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.