Retail TouchPoints

JULY 25, 2023

Photo courtesy of Abercrombie & Fitch Photo courtesy of Abercrombie & Fitch Photo courtesy of Abercrombie & Fitch Abercrombie & Fitch has opened its new flagship store on Manhattan’s 5th Avenue. Located between 52nd and 53rd Streets, the store features the brand’s women’s and men’s collections as well as dedicated shop-in-shop spaces for Abercrombie Kids and its adult activewear franchise YPB (Your Personal Best).

Omnichannel 241

Omnichannel Customer Retail 241

Forrester eCommerce

JULY 25, 2023

Thales announced its agreement to acquire Imperva from private equity firm Thoma Bravo for $3.6 billion, expecting to add $500 million of revenue and expand its data and application security offerings as a result.

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Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. Yet Walgreens has so much confidence in its ability to quickly pick and deliver orders that it’s now offering 30-minute store pickups and one-hour delivery, the latter with a money-back guarantee. Lindsay Mikos, Senior Director, Retail Omnichannel at Walgreens, revealed the multiple interlocking elements that have allowed the retailer to complete “ 35 million pickups an

Payment Services 239

Payment Services Operations Omnichannel Fulfillment 239

Forrester eCommerce

JULY 25, 2023

If you didn’t catch my last blog on business optimized networks … A business-optimized network (BON) embraces customer-centric principals and the five tenets of virtual network infrastructure within its design and operation. Most networks are not designed to be business differentiators but rather to enable IT connectivity.

Blog 195

Blog Operations Customer 195

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

JULY 25, 2023

The Home Depot has introduced an online guided version of MISSION TRANSITION , three free, self-paced online courses designed to provide military veterans with the tools to transition into the civilian workforce. Courses include: Optimize Your Resume , Build Your Personal Brand and What to Expect While Interviewing. Approximately 200,000 service members leave the military each year, although only about one in four said they had a civilian job lined up, according to data from the Pew Research Cen

Improvements 238

Improvements Other 238

Forrester eCommerce

JULY 25, 2023

In Silicon Valley startup parlance, there are two types of ventures: unicorns and camels. Unicorns are the bright, shiny, money-burning, rapid-growth startups. Camels are built on a more solid financial philosophy, meant to make the money last, using venture capital as more of a bridge than a survival tactic.

B2B 195

B2B Customer Customer Experience Marketing 195

Forrester eCommerce

JULY 25, 2023

The security operations center (SOC) has reached the same tipping point that software development faced many years ago: It’s dealing with too much data (big data and log management), struggling to innovate and update monolithic software (detection and incident response processes), and lacking ownership beyond initial deployment (content management).

Operations 195

Operations Management 195

Wiser

JULY 25, 2023

Starting and running a small business is one of the most rewarding experiences that anyone can have. It takes hard work, dedication, and an entrepreneurial spirit to make it successful. But even with all this in place, it can still be difficult for small or local businesses to get noticed and stand out from the competition. That’s why it’s so important for small business owners to understand how to promote their businesses effectively.

Small Business Retail 147

Small Business Retail Social Media PPC Events 147

Forrester eCommerce

JULY 25, 2023

Hardly any of the executives who include customer experience (CX) metrics in their quarterly earnings calls do it well. Forrester recommends avoiding CX metrics entirely.

Customer Retention 195

Customer Retention Customer Experience Recommendation Customer 195

Salsify

JULY 25, 2023

Learn more about voice-activated devices, their role in voice commerce, and their growing prevalence in shoppers’ lives everywhere.

eCommerce 138

eCommerce 138

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Forrester eCommerce

JULY 25, 2023

I do not have to convince anyone today that Generative AI (genAI) technology is a huge trend and a potentially massive disruption to the way work gets done.

Technology 195

Technology B2B Marketing Customer 195

Wiser

JULY 25, 2023

Starting and running a business is one of the most rewarding experiences that anyone can have. It takes hard work, dedication, and an entrepreneurial spirit to make it successful. But even with all this in place, it can still be difficult for businesses to get noticed and stand out from the competition. That’s why it’s so important for business owners to understand how to promote their businesses effectively.

Small Business Retail 78

Small Business Retail Social Media PPC Events 78

Forrester eCommerce

JULY 25, 2023

All AI technologies feast on data to work well, especially generative AI (genAI) systems.

Technology 195

Technology B2B Marketing 195

Omnisend

JULY 25, 2023

Reading Time: 6 minutes Amidst the current social media hype, it’s easy to believe that SMS is an outdated marketing channel. It seems that customers nowadays prefer emails or social media connections. Yet, this is far from the truth. A study by SimpleTexting reports that SMS is more effective than email. Most businesses achieve impressive click-through rates of 20-35% for SMS marketing.

Subscription 78

Subscription Events Social Media Channel 78

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Dynamic Action

JULY 25, 2023

Summary Making decisions informed by accurate data and data analytics helps companies avoid bad business outcomes. The retail space is advancing and retail data analytics is necessary for businesses not to fall behind. Leveraging accurate data and AI analytics allows retailers to improve operational efficiency, enhance customer satisfaction and drive profitability.

Retail 62

Retail Improvements Customer Data Information 62

RetailDive

JULY 25, 2023

The first sale of leftover inventory slashed 250 million euros from its projected operating loss, and further drops could help even more.

Operations 76

Operations 76

Prisync

JULY 25, 2023

Finding the right customer for your product is not easy. Learn how to make sure the right eyes are discovering your brand in 5 steps.

Customer 76

Customer eCommerce Marketing eCommerce Marketing 76

RetailDive

JULY 25, 2023

As many businesses firm up contingency plans, others are maintaining their current delivery activity with UPS, according to parcel shipping experts.

Shipping 69

Shipping Other 69

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RIS News

JULY 25, 2023

Former Mattel executive Richard Dickson has been appointed the new president and chief executive officer of Gap, Inc.

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RetailDive

JULY 25, 2023

The departure of Sachin Dhawan, who took the CTO post only last year, may mean that newly arrived CEO Matt Baer is building his own team.

Technology 69

Technology 69

Smile.io

JULY 25, 2023

Every good loyalty program incentivizes one-time customers to return for a repeat purchase. But great loyalty programs give customers an experience they won’t forget. One way to accomplish this level of retention marketing is by creating a unique loyalty program that stands out from the crowd. There are three common types of loyalty programs—points programs, tiered VIP programs, and referral programs.

eCommerce 58

eCommerce Jewelry Omnichannel Social Media 58

RetailDive

JULY 25, 2023

Brad Bailey joins as chief sales officer and Jeff Willard as chief growth and marketing officer. The move comes after Casper sold its Canadian operations in April.

Marketing 60

Marketing Operations 60

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RIS News

JULY 25, 2023

RIS breaks out the Top 10 E-commerce Retailers from the complete Top 100 list.

eCommerce 86

eCommerce Retail 86

RetailDive

JULY 25, 2023

Posh Lens takes shoppers’ photos and shows available listings for their desired product or similar items.

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Digital Doughnut

JULY 25, 2023

IIn today's digital age, starting an e-commerce business has become increasingly popular. With the convenience of shopping online and the growing demand for quick deliveries, it's no wonder many entrepreneurs are tapping into this lucrative market.

eCommerce 52

eCommerce Marketing Customer Experience Customer 52

RetailDive

JULY 25, 2023

The deal expands backing of private equity investors alongside UK-based BC Partners.

Management 73

Management 73

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RIS News

JULY 25, 2023

A former Target and lululemon athletica executive is taking the position of CDO at Southern Glazer's. Find out who snagged the role.

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RetailWire

JULY 25, 2023

Gap has tapped into the growing vintage trend by collaborating with vintage collector and retailer Sean Wotherspoon to launch a limited vintage drop. The collection, sourced from Gap’s archives from the 1980s onwards and second-hand clothing stores, sold out quickly, featuring denim overalls, jean jackets, shorts, and logo tees. The vintage collection’s success comes as.

Clothing 40

Clothing Retail 40

Korona

JULY 25, 2023

The post Labor Day Post Ideas – A Guide For Retailers appeared first on KORONA POS.

POS 52

POS Retail SEO Marketing 52

RetailWire

JULY 25, 2023

Walmart’s Business App is aimed at serving small businesses and non-profit organizations, providing them with tools to save time and money. The app allows members to order office furniture, supplies, technology products, and more, with options for delivery or curbside pick-up at Walmart stores. Additionally, the app offers spending tracking, access to the marketplace, and.

Supplies 40

Supplies Technology 40

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data