Digital Doughnut
OCTOBER 19, 2023
London Packaging Week 2023 showcased innovation and sustainability in the world of packaging. Held at an improved venue, the event featured insightful talks and a notable focus on connected packaging and sustainability.
Forrester eCommerce
OCTOBER 19, 2023
What if your CMO said that you could hire 500 new frontline marketers for your B2B organization? What would you be able to accomplish with such an infusion of resources? Maybe you should ask ChatGPT.
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Retail TouchPoints
OCTOBER 19, 2023
Amazon is already the place where many consumers start their shopping journeys, and now the company wants to make shopping on its platform “more social and collaborative” with a growing slate of new experiential features. Late last year, Amazon introduced its social media-style Inspire shopping feed , and now anyone can create their own shopping content to post in Inspire.
Forrester eCommerce
OCTOBER 19, 2023
While Workday Solutions Marketplace is not a new concept to Workday customers, what is new is the soon-to-arrive Workday AI Marketplace. At the recent Workday Rising event, the company’s annual customer conference, Workday announced a new marketplace for its customers to find and deploy Workday-trusted AI solutions.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
OCTOBER 19, 2023
Costco will replace departing CEO Craig Jelinek with Ron Vachris, who began with the retailer as a forklift driver more than four decades ago and is currently its President and COO. As part of a longstanding succession plan, Vachris will take the CEO title on Jan. 1, 2024; Jelinek will remain with Costco through April 2024 in an advisory role. “Costco has a very strong culture and a deep bench of management talent,” said Jelinek in a statement.
Forrester eCommerce
OCTOBER 19, 2023
Forty-six percent of B2B marketing decision-makers responsible for demand/ABM marketing say that standing up a new marketing approach is their biggest point of focus to support growth over the next 12 months. Enter lifecycle revenue marketing (LRM), the most comprehensive approach to frontline marketing. It’s also Forrester’s definition of best-in-class frontline B2B marketing.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
OCTOBER 19, 2023
The wait is over: The Forrester Wave™: Zero Trust Platform Providers, Q3 2023, is live! In 2020, Forrester published The Forrester Wave™: Zero Trust eXtended Ecosystem Platform Providers, Q3 2020. Three years later, many of the capabilities that were once considered “extended” are now core to Zero Trust.
Retail TouchPoints
OCTOBER 19, 2023
Amid record-breaking heat waves this past summer, many communities faced some intense weather events that caused significant power outages. On Father’s Day, triple-digit temperatures triggered severe thunderstorms that left more than 450,000 people without power across the southern United States. In August, major summer storms caused outages for more than a million people on the East Coast and grounded nine major airports.
Forrester eCommerce
OCTOBER 19, 2023
Over the past few years, many firms have defined or revisited their purpose — their reason for existence and how they contribute to society and to the planet. The number of B Corps has grown from about 1,000 in 2016 to over 7,000 in 2023.
Retail TouchPoints
OCTOBER 19, 2023
Almost exactly three years after it launched its first-ever loyalty program, Claire’s is evolving the experience with new rewards, new branding and a new name — C.Club. Claire’s amassed 18 million members under the previous iteration of its loyalty program, which was called Claire’s Rewards. Now the “reimagined” C.Club will offer “increased benefits, faster ways to earn rewards and more opportunities for self-expression,” the company said in a statement.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
lateshipment
OCTOBER 19, 2023
The holiday season should be a time for e-commerce businesses to celebrate after making successful sales but not stress about the possibility of your customers holding you accountable for their packages getting lost and damaged in transit. On-time deliveries are a critical factor when it comes to e-commerce deliveries but in most cases, an apology paired with a replacement or a discount can make up for the delay.
Salsify
OCTOBER 19, 2023
Tweet, tweet! Just as the early bird rises before dawn to hunt for its proverbial worm, today’s holiday shoppers are on the prowl earlier than ever.
RetailDive
OCTOBER 19, 2023
Going into Q3, many major players cleaned up their inventories after last year’s surge in stock levels, with benefits to margins. Not everyone fared equally, however.
365 Retail
OCTOBER 19, 2023
On Friday, 3rd November at 10:00 am, Lush , the renowned fresh handmade cosmetic brand, will unveil a new store in the bustling area of Covent Garden. Initially, the store will serve as an exclusive festive pop-up, boasting a retail space of 255 sqm. Come Spring 2024, the store plans to expand by an additional 176 sqm to incorporate the brand’s transformative Lush Spa.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
OCTOBER 19, 2023
Vachris, a veteran company executive who currently serves as president and COO of the club retailer, will assume the top job from Craig Jelinek on Jan. 1.
Omnisend
OCTOBER 19, 2023
Reading Time: 9 minutes A lot of businesses feel that WordPress automations are complicated and tricky to execute, or that they require advanced technical skills to manage — but this is not true! Most WordPress automations are user-friendly, require no knowledge of coding, and are easy to set up and scale. In this article, we’ll go through the 20 best WordPress automation tools and plugins, along with a detailed view into their comparative features and pricing.
RetailDive
OCTOBER 19, 2023
Proprietary items work best if retailers differentiate them through either cost or innovation and are thoughtful about choosing categories, experts say.
TalkingRetail
OCTOBER 19, 2023
The announcement by Rishi Sunak at last week’s Tory party conference of plans for a rolling ban on smoking tobacco will have come as a shock to many. Particularly as they came from a prime minister who had previously rowed back on anti-obesity measures, citing freedom of choice. The proposals, which are similar to legislation.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
OCTOBER 19, 2023
The special-occasion apparel chain struggled after its previous Chapter 11 exit in 2018 as the pandemic roiled its business.
365 Retail
OCTOBER 19, 2023
In a bold move that challenges the consumer frenzy associated with Black Friday, Zurich-based bag manufacturer FREITAG is shutting down its online store and checkouts at all its physical locations on Black Friday. Instead of contributing to the day of “absurd, excessive consumption,” the company is offering customers the option to borrow a bag for free from any FREITAG store.
RetailDive
OCTOBER 19, 2023
The e-commerce company is offering full refunds for gifts not delivered by their estimated date.
365 Retail
OCTOBER 19, 2023
Oakley , a frontrunner in sport and optical innovation, has inaugurated a new store at 23 Carnaby Street. The grand opening was graced by England striker and Oakley athlete Alessia Russo, who was present to meet fans and inaugurate the new retail space. This Carnaby Street location is the second Oakley store in the UK, complementing its existing outlet in Covent Garden.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
OCTOBER 19, 2023
The retailer’s digital environment launches with an immersive experience based on its new private label, On 34th.
365 Retail
OCTOBER 19, 2023
BOXPARK , the award-winning operator, has announced plans for its next development in Birmingham. Scheduled to open in 2025, this will be the first BOXPARK location in the Midlands, following the brand’s expansion into other major UK cities, including London. BOXPARK has secured a 15-year lease with The Arch Company for the Floodgate Street Arches site.
RetailDive
OCTOBER 19, 2023
Sarah Clarke, previously with Calvin Klein brand owner PVH, will oversee everything from sourcing to distribution at the apparel company.
ChannelAdvisor
OCTOBER 19, 2023
You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers. In 2023, customers expect nothing less than free and fast shipping. According to an analysis conducted by Baymard Institute of 49 different studies, 47% of people abandon carts because of extra costs (including shipping) and 24% abandon because of slow deliveries, making shipping cost and delivery time the two of the biggest reasons for cart abandon
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
OCTOBER 19, 2023
The independent book retailer is restructuring as it enters a critical holiday season.
ChannelAdvisor
OCTOBER 19, 2023
You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers. In 2023, customers expect nothing less than free and fast shipping. According to an analysis conducted by Baymard Institute of 49 different studies, 47% of people abandon carts because of extra costs (including shipping) and 24% abandon because of slow deliveries, making shipping cost and delivery time the two of the biggest reasons for cart abandon
RetailDive
OCTOBER 19, 2023
Expanding the company's reach, Good.Clean.Goop will feature products under $40.
TalkingRetail
OCTOBER 19, 2023
Urban Eat is supporting retailers to maximise the sales potential of its micro-snacking range with a specially-created Smart Retail Solution. Urban Eat is supporting retailers to maximise the sales potential of its micro-snacking range with a specially-created Smart Retail Solution, a self-contained food-to-go unit complete with chiller and pre-programmed microwave.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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