Thu.Aug 24, 2023

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SMS analytics success: Which metrics to track for higher ROI

Omnisend

Reading Time: 7 minutes Many marketers believe that SMS analytics guarantees actionable insights. While raw data can help build a marketing strategy, more is needed to provide definitive insights. Digging into your SMS data will show you specific repeated patterns. But you need a lot more precise information and content to turn these patterns into insights.

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Invest In Demand-Side Platforms To Lift Productivity And Performance

Forrester eCommerce

Demand-side platforms (DSPs) are defined and confined by the acronym’s connotations. In 2007, when DSPs emerged, they coincided with the growth of real-time bidding, a practice since revealed to be rife with data leakage and brand safety concerns.

B2C 369
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Bidnamic Discovery Pages Help Reduce PDP Bounce Rates

Retail TouchPoints

By reducing bounce rates from online merchants’ product detail pages (PDPs) that are reached via paid SERPs (search engine results pages) on Google, retailers can extend visitors’ journeys throughout their websites and help boost conversion rates. Bidnamic Discovery Pages, which are optimized for speed, can help address page loading slowdowns caused by the multiple elements on PDPs designed to encourage visitors to convert, such as behavioral tracking, rollover zoom features and video assets.

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The State Of Cyber Insurance, 2023

Forrester eCommerce

Cyber insurance is a common tool for risk transfer today. It’s also a key driver for cybersecurity program investment today. But who has cyber insurance and what benefits do organizations see from it?

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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New Fast Fashion Powerhouse: Shein Teams Up with Forever 21

Retail TouchPoints

Shein and Forever 21 are joining forces in a deal that will allow Forever 21 to sell its youth-focused apparel to Shein’s 150 million online users. The deal may eventually include Shein shop-in-shops at some of Forever 21’s 540 brick-and-mortar stores, which are heavily concentrated in malls, as well as offering consumers the ability to return Shein items at Forever 21 locations.

Fashion 243
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2003 Called, And It Doesn’t Want Its Email Security Appliances Back

Forrester eCommerce

The FBI’s Cyber Division issued an advisory which “strongly advises” that organizations still using Barracuda Networks Email Security Gateway (ESG) appliances affected by an exploit of CVE-2023-2868 remove those appliances “immediately.” This advisory builds on the vendor’s own recommendations to replace its ESG appliances.

More Trending

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Saying Goodbye To MQLs: What’s The Business Impact Of Leaving MQLs?

Forrester eCommerce

In this week’s Saying Goodbye to MQLs blog, we cover the business impact of leaving MQLs behind and the value you’ll gain when adopting this revenue process transformation.

Blog 367
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Walmart Heads Back to School by way of the Metaverse

Retail TouchPoints

Walmart has launched a new Roblox experience to get young consumers excited for the back-to-school season. Supercampus is a back-to-school adventure where users can participate in a series of challenges that allow them to collaborate and compete with their fellow players. The game is built around a series of popular brands and supplies including BIC Highlighters, Crayola Crayons and 3M ’s Post-it Notes.

Games 236
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Three Tips To Guide B2B Demand Marketing Leaders’ Plans For 2024

Forrester eCommerce

Get a head start on 2024 planning with highlights of Forrester's guidance on where to invest, divest and experiment in B2B demand marketing and ABM.

B2B 369
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CommentSold Moves into DTC Sales with Popshoplive Acquisition

Retail TouchPoints

CommentSold , a provider of live selling technology, has acquired the assets of mobile livestreaming marketplace Popshoplive. The newly named platform — Popshoplive, powered by CS — will allow creators to sell products directly to their followers via their own branded storefronts rather than referring them to brands and retailers. The deal coincides with the wide launch of CommentSold’s drop shipping capabilities, creating an end-to-end platform for direct-to-consumer (DTC) sales.

Drop Ship 228
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How To Overcome Revenue Operations Constraints And Boost The Growth Engine

Forrester eCommerce

Learn how revenue operations leaders can achieve more with less in the face of executive constraints and still deliver for the growth engine.

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Behind the Scenes of TikTok Shop with a Pioneering U.S. Seller

Retail TouchPoints

Toy company Educational Insights launched in 1962, long before the internet existed. Now the company has become the first toy brand to test out the hottest new arena in digital selling — TikTok Shop. Brands have been clamoring to sell on TikTok almost from the moment the platform began its meteoric rise and the #TikTokMadeMeBuyIt hashtag proved its commerce potential.

Toys 222
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Boosting Average Order Value (AOV): Why Shoppers Pay More | Salsify

Salsify

Learn how to boost average order value (AOV) by understanding the reasons why shoppers will spend and pay more.

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Will Google’s Next Physical Store Have a Boston Address?

Retail TouchPoints

Alphabet Inc. plans to open a new Google Store in Boston, making it the second U.S. city to house a retail space for the technology giant, according to new reporting in the Boston Business Journal. Sources familiar with the project revealed that the company has its sights on a ground-floor storefront at 149 Newbury St., a new five-story mixed-use building developed by L3 Capital LLC.

Books 209
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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The Future Of Retail: Exploring AI-Driven Process Automation

RetailMinded

In recent years, the retail industry has experienced a sea of transformation. As businesses continually evolve to meet customer expectations, they rely on technology to stay afloat. Whether it’s to ensure timely delivery of products or create a more personalized shopping experience, technology’s role is undeniable. Especially now, with Artificial Intelligence (AI) moving from experimental stages to active implementation in various industries, retailers are on the cusp of a revolution

Retail 97
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Dollar Tree Pays $1.35 Million OSHA Fine to Settle Safety Complaints

Retail TouchPoints

Dollar Tree will pay a $1.35 million fine to settle safety violations that the Occupational Safety and Health Administration (OSHA) has “repeatedly cited at multiple stores,” according to the U.S. Department of Labor. The retailer, which also operates the Family Dollar chain, also has agreed to remediation of issues including blocked exits, access to fire extinguishers and electrical panels and improper material storage at stores nationwide.

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How Behr, Home Depot are using data to market 2024’s Color of the Year

RetailDive

The paint marketer will leverage Instagram and Home Depot’s retail media network to target Cracked Pepper at consumers in the mood for renovations.

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Complex Commerce: Managing the Multi-Store Problem

RIS News

Despite massive investments in digital transformation, the soaring trajectory of innovation, and consumers who increasingly expect exceptional commerce experiences, much of the infrastructure powering digital commerce has remained unchanged for the p

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Tractor Supply looks to attract small business suppliers

RetailDive

In an effort to support local businesses, the retailer is opening applications to bring in suppliers in categories like lawn and garden and home decor.

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La-Z-Boy Leverages Omnichannel Customer Experience Insights to Boost Customer Satisfaction

RIS News

La-Z-Boy will leverage an omnichannel listening XI Platform, allowing them to use deep-learning AI and text analytics to better understand their customers’ needs.

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Home Depot creates content hub for new homeowners

RetailDive

The New Homeowners Hub offers do-it-yourself guides and other resources on skills like changing light fixtures and replacing garbage disposals.

Other 82
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No, You’re Not Crazy. Pumpkin Spice Season Is Starting Earlier This Year, Despite the Ongoing Sweltering Heat.

RetailWire

Despite the ongoing summer heat, the pumpkin spice season is starting earlier this year, with companies like Starbucks, Dunkin’, Krispy Kreme, and 7-11 already rolling out their autumn-themed products. Starbucks, celebrating the 20th anniversary of its famous pumpkin spice latte, will release its fall lineup on August 24, which is earlier than usual.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Dollar Tree agrees to $1.35M OSHA penalty over store safety violations

RetailDive

The discounter's Q2 revenue rose, but profits are down amid adjustments to operations at its namesake and Family Dollar banners.

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Abercrombie & Fitch Raises Sales Forecast as New Clothing Styles Attract Shoppers

RetailWire

Abercrombie & Fitch has raised its annual sales forecast after reporting strong second-quarter results that surpassed estimates. The company’s new clothing styles, including dressy apparel, knitwear, cargo pants, and denim silhouettes, attracted shoppers to both its Abercrombie and Hollister labels. The retailer’s tight inventory control and ability to chase demand without relying heavily on promotions.

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Allbirds launches new sneaker style

RetailDive

The Courier — which debuts amid transformational changes at the brand — is inspired by vintage trainers and priced at $125.

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An AI-Powered Bot Could Take Your Next Drive-Thru Order at One of These Top Fast-Food Restaurants

RetailWire

White Castle is introducing AI-powered voice bots to 100 drive-thru lanes by the end of 2024, following a successful partnership with SoundHound’s technology since 2020. As labor shortages continue to impact the restaurant industry, White Castle is among several fast-food chains, including McDonald’s, Checkers & Rally’s, Del Taco, Taco Bell, Panera Bread, Popeyes, and Carl’s.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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What is Shopify Marketplace Connect & How to Set Up? [Integrate Amazon, Etsy, eBay and Walmart]

Prisync

Expand your reach by selling on the largest online marketplaces in one place with Shopify's seamlessly connect app: Shopify Connect.

Shopify 75
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Macy’s To Open Four More Smaller Stores, as Strip Mall Experiment Shows Early Signs of Success

RetailWire

Macy’s has announced plans to open four smaller stores in Boston, Las Vegas, San Diego, and suburban Indiana, as part of its efforts to revamp its brand and attract younger shoppers. These new locations, situated in strip malls, will host events and frequently change merchandise. CEO Jeff Gennette noted that Macy’s existing smaller-format stores have.

Events 75
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Macy’s inventory churn holds steady in Q2

RetailDive

The retailer has focused on merchandise management as it works to maintain margins amid reduced consumer spending.

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CVS Health Launches Company To Produce Cheaper Versions of Expensive Biotech Drugs

RetailWire

CVS Health has introduced Cordavis, a new subsidiary aimed at producing and commercializing “biosimilar” drugs, which are more affordable versions of costly brand prescriptions derived from biotechnology. Cordavis will collaborate directly with drug manufacturers to develop and distribute these biosimilar products, which are approved by the FDA as highly similar and without clinically meaningful differences.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.