Forrester eCommerce

JULY 4, 2023

The customer journey mapping (CJM) platform landscape is an eclectic, innovative market where vendors’ go-to-market strategies and focus vary. Forrester’s ongoing work with CX professionals and CJM platform providers reveals key trends in the use of CJM software across organizations and how these platforms must evolve to keep pace with CX pro’s needs.

Customer 369

Customer Marketing Customer Experience Management 369

365 Retail

JULY 4, 2023

The realm of retail has undergone considerable changes over the past few decades, with shifts in consumer expectations and technology transforming the industry at a remarkable pace. One such transformation that warrants attention is the rise of the circular economy, an economic system aimed at eliminating waste and promoting the continual use of resources.

Home Furnishings 52

Home Furnishings Retail Supplies Customer Loyalty 52

Digital Doughnut

JULY 4, 2023

In today's digital age, consumer packaged goods (CPG) food and beverage brands are continually seeking innovative methods to engage with their customers and create memorable experiences. A significant innovation in this sphere is QR-connected packaging, developed in conjunction with an Appetite Creative, a connected packaging agency.

Food and Beverages 52

Food and Beverages Consumer Customer B2C 52

365 Retail

JULY 4, 2023

Pepe Jeans is one of the world’s most iconic denim fashion brands. It started in London’s iconic Portobello Road in 1973, before becoming a part of the global fashion group AWWG. Today, 50 years on, the brand remains true to its original mantra and its promise to create the world’s most exciting denim fashion. The brand’s personality is defined by the diversity and mix of cultures that characterise its London roots and inspires its women’s, men’s, and junior collect

Fashion 52

Fashion Customer Experience Customer Retail 52

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

IntelligenceNode

JULY 4, 2023

Find Out Why An Improved Share of Search Can Lead to Higher Conversions Introduction According to PwC’s February 2023 global survey, consumers’ concerns about inflation and the wider macroeconomic climate. The post 25 Reasons Why Top Retailers are Focusing on Search appeared first on Blog.

Retail 52

Retail Blog Improvements Consumer 52

Korona

JULY 4, 2023

Standing out from the competition is essential for all retailers. But how much does branding cost for small businesses? Find out here.

Small Business Retail 52

Small Business Retail Retail Operations Marketing 52

Korona

JULY 4, 2023

The post Best POS System for Convenience Stores appeared first on KORONA POS.

POS 52

POS 52

Funnel.io

JULY 4, 2023

Marketing budgets are stagnating. For example, 51% of B2C companies and 45% of B2B companies are spending the same amount of money on marketing in 2023 as they did the previous year.

B2C 36

B2C Marketing B2B 36