Wed.Sep 27, 2023

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The Launch of TikTok Shop: Why it’s both good and bad for brands

Profitero

In a significant development for the world of eCommerce, TikTok recently unveiled TikTok Shop in the United States.

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Should You Care About Developer Productivity?

Forrester eCommerce

A recent report regarding developer productivity has set the dev world abuzz. Without going into too many details, the notion that one can effectively measure individual developer productivity has been a controversial topic since the dawn of the mainframe.

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Exclusive: New Research Highlights How Brands Can Capture Today’s Always-On Shopper

Retail TouchPoints

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried. The results of Infillion’s new research into the modern customer journey , shared exclusively with Retail TouchPoints , illuminate some of the most dramatic shifts in how consu

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AI Pushes The Metaverse Into The Horizon At Meta Connect 2023

Forrester eCommerce

AI dominated Mark Zuckerberg’s opening keynote at Meta Connect today — mentioned within the first 10 seconds and dozens of times throughout. Absent was the term “metaverse,” which was referenced just a couple of times at best. There were no updates about Horizon Worlds. It’s not unexpected. Forrester predicted a metaverse winter for 2023.

Customer 409
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Shopify Invests in Wholesale Marketplace Faire, Expands Reach into B2B Ecommerce

Retail TouchPoints

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed. Shopify is aiming to expand its B2B offerings as wholesale businesses follow the lead of their B2C counterparts in moving online.

B2B 286
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The Future Of Insurance: A Look At What Lies Ahead

Forrester eCommerce

Forrester analyzed past industry performance and top consumer, regulatory, competitive, and tech trends to help insurers succeed in the next decade.

Consumer 434

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ASIS GSX 2023: Physical Security Insights From Deep In The Heart Of Texas

Forrester eCommerce

ASIS International, the largest membership organization for security management professionals, brought the 2023 Global Security Exchange (GSX) to my hometown of Dallas, Texas. The main attraction of this premier physical security event was the keynote delivered by the 43rd President of the United States, George W. Bush.

Events 390
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Ralph Lauren Opens First Canada Store, Eyes Digital and Brick-and-Mortar Growth

Retail TouchPoints

Ralph Lauren has opened its first store in Canada, part of a broader expansion strategy that will include additional brick-and-mortar locations in the country and a dedicated digital commerce operation. The store, in Toronto’s Yorkdale Shopping Centre, adds to the brand’s existing wholesale and outlet presence in the region: the company has 12 Ralph Lauren outlet stores in Canada and a wholesale presence at retailers including Hudson’s Bay, Sporting Life and Harry Rosen.

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Forrester Reviews And Scores Indian Mobile Banking Apps: What We Learned

Forrester eCommerce

India is emerging as a powerhouse in mobile banking adoption. According to Forrester’s Asia Pacific Consumer Survey, 2023, a staggering 87% of online Indian adults expressed their desire to do all their banking on a smartphone. This statistic marks the highest percentage among the countries surveyed in the Asia Pacific region.

Banking 384
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Simon Properties Brings More Delivery and Returns Capabilities to Tenants

Retail TouchPoints

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Retailers at Simon Properties will now be able to leverage Dropit’s full suite of solutions, including: Store fulfillment capabilities , which will convert tenant stores into last-mile distribution centers; Reverse logistics to simplify return management by improving routes based on location and return time; Inventory visibility based on real-time, unified data tha

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Forrester Reviews And Scores Indian Mobile Banking Apps: What We Learned

Forrester eCommerce

India is emerging as a powerhouse in mobile banking adoption. According to Forrester’s Consumer Asia Pacific Survey, 2023, a staggering 87% of online Indian adults expressed their desire to do all their banking on a smartphone. This statistic marks the highest percentage among the countries surveyed in the Asia Pacific region.

Banking 195
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Retailer or Manufacturer—Can You Enhance Performance With More Effective Customer Satisfaction Surveys?

Wiser

Customer satisfaction surveys are an invaluable tool for businesses seeking to improve their performance and stay ahead of the curve in an increasingly competitive market landscape. These surveys provide direct insights from the very people who matter most—customers. By understanding the customers’ perspective, businesses can tailor their services and products to meet the evolving needs and expectations of their target audience.

Customer 146
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14 Halloween email examples to maximize your sales (with explanation and tips)

Omnisend

Reading Time: 11 minutes Many marketers think that Halloween email marketing doesn’t require planning or strategy. They assume Halloween has grown into such a fad that any campaign can grab attention and trigger more sales. But the truth is, that successful Halloween marketing campaigns demand rigorous planning, foolproof strategy, and diligent execution.

Events 141
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15 Must-Have HubSpot eCommerce Apps To Master Online-Selling

MakeWebBetter

In the world of eCommerce, having a reliable platform that can handle all aspects of your business is crucial. HubSpot, a leading provider of inbound marketing and sales software, offers a comprehensive eCommerce solution that can help businesses streamline their operations and drive growth. Particularly, with powerful HubSpot eCommerce apps and integrations, it has become [.

eCommerce 135
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Target to close 9 stores over theft, safety concerns

RetailDive

Stores in major cities like San Francisco, New York and Seattle are slated to shutter as a result of “unsustainable business performance.

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Fast-growing Online Furniture Retailer ‘Bed Kingdom’ Opens New Liversedge Distribution centre

365 Retail

Bed and furniture retailer Bed Kingdom has officially opened the doors to its new 70,414 sq ft distribution centre in Liversedge, West Yorkshire, which will create 12 new jobs in the local area. The facility has a large warehouse space that will house furniture stock and become the main distribution site for the children’s bed specialist. In addition, office space spread across three stories and a canteen area will become the new workplace for Bed Kingdom’s buying, marketing, and sales employees

eCommerce 109
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As US consumers slow down, Walmart is muscling out its competition

RetailDive

The retail giant is embracing strategies previously mastered by Target, Amazon and others, and that’s paying off, various analysts report.

Consumer 118
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Store Closures and Security Ramp Ups: Target Takes Hit From Rise in Retail Crime

RIS News

Retail theft news has flooded headlines this year, quickly becoming a top concern for enterprises who are looking to keep consumers safe and products safeguarded from pilfering.

Retail 102
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Costco pushes forward with app upgrades

RetailDive

The changes, which include augmented reality and the upcoming ability to scan barcodes, have significantly boosted the tool’s downloads and app store rating.

Download 104
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Walmart Launches New Roblox Experience

RIS News

Walmart Discovered will spotlight 300-plus community creators through a nomination system – from digital fashion designers to experience developers – over the next four months.

Fashion 99
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Retail shrink, theft changed little in 2022

RetailDive

But more retailers are concerned about escalating violence in stores, which experts say carries other costs beyond shrink.

Retail 113
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Williams-Sonoma Leverages AI to Deliver Data-Driven Personalization

RIS News

The company is investing in AI-powered solutions with a view to gaining greater into visibility into consumer behaviors and delivering more targeted messaging.

Consumer 103
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Talkoot wins Fastest Implementation Badge from G2 in fall 2023 report

Talkoot

Talkoot wins Fastest Implementation Badge from G2 in fall 2023 report Anna Rillahan Talkoot Chief Growth Officer Talkoot is proud to announce that it has been awarded the Fastest Implementation badge for product information management software in G2’s Fall 2023 Report. This recognition is a testament to Talkoot’s commitment to helping businesses streamline their product content production process.

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Top 5 Department Stores 2023

RIS News

RIS breaks out the Top 5 Department Stores from the full Top 100 list — a world that has had to continually evolve to adapt to the changing retail landscape.

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Holiday spending to increase 3.7%: Mastercard

RetailDive

Consumer outlays for electronics and at restaurants are expected to boost expenditures this year, according to the card network.

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Eataly and Sportsman’s Warehouse Get New CEOs

RIS News

Tommaso Brusò is taking on the role of CEO North America at Eataly while Paul Stone becomes CEO, president, and a member of the board at Sportsman’s Warehouse.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Peloton co-founder, chief product officer to step down

RetailDive

Tom Cortese will be replaced in November by Nick Caldwell, who has over 20 years of experience working at various technology companies.

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Jennifer Short, VP of Workforce Strategies, Southeastern Grocers, Named a Top Woman in Retail Tech

RIS News

Short has been named a RIS Top Woman in Retail Tech in recognition of her innovative development and deployment of workforce technologies at Southeastern Grocers.

Retail 98
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Walmart Discovered launches on Roblox

RetailDive

The retailer wants users to discover games, indie experiences and virtual items that are voted on by the community.

Games 105
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Philadelphia Looting: Dozens Arrested After Mobs Ransack Multiple Retail Stores

RetailWire

Dozens have been arrested in Philadelphia after mobs of young people ransacked upscale retail stores in an hours-long crime spree. The incident, which police say was unrelated to protests, resulted in the arrest of 49 adults and three juveniles. This looting followed a judge’s decision to dismiss charges against a former police officer involved in.

Retail 85
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.