Wed.Nov 01, 2023

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Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

Retail TouchPoints

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues.

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Magento eCommerce Trends 2024: A Guide for Businesses

MakeWebBetter

Are you an eCommerce enthusiast wondering about the latest Magento eCommerce trends? Brace yourself, because I’m about to spill the beans on the hottest Magento eCommerce trends of 2024! Get ready to explore a world where online shopping isn't just a click, but an unforgettable experience. From cutting-edge tech to customer-centric magic, this guide unveils [.

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Predictions 2024: Banks Face A Boring, Yet Dangerous, Year Ahead

Forrester eCommerce

The year ahead may be relatively uneventful for the banking industry — but don’t count it out. Here are a few of the key trends to look out for.

Banking 461
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Exclusive Q&A: Stores Should Become a ‘Digital Mosaic of Attraction’

Retail TouchPoints

It might sound strange to say this about a place where some 80% of transactions actually take place, but brick-and-mortar stores represent an underutilized resource, according to Sarah Jarvis, co-author of the second edition of Omnichannel Retail: How to Build Winning Stores in a Digital World. Sarah Jarvis, Communications and Propositions Director at Eagle Eye and Co-author Omnichannel Retail: How to Build Winning Stores in a Digital World.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Predictions 2024: The Winners Will Be Those Who Weave Value Around Payments

Forrester eCommerce

The players who make a difference will realize it's not what you do, but how you do it. Read our predictions for the payments industry.

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Best Buy, Home Depot Embrace Live Video Shopping for Holiday

Retail TouchPoints

Ahh, holiday fare: Rudolph the Red-Nosed Reindeer, How the Grinch Stole Christmas …and live video shopping from two of the country’s biggest retailers, The Home Depot and Best Buy. Merry & Bright , Home Depot’s shoppable content series, drops its three 10-minute episodes on Nov. 1, 2023 on Vizio , where they will be accessible through the end of the year.

More Trending

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Michaels Takes Aim at Etsy with Launch of Handmade ‘MakerPlace’ Marketplace

Retail TouchPoints

After a three -month test period, Michaels has officially launched MakerPlace by Michaels , a new online marketplace centered on handmade goods. With the arts and crafts industry continuing to grow in popularity , Michaels is clearly looking to solidify its place as the supplier of “makers” while also taking a piece of Etsy ’s pie. In addition to offering artisans an alternative venue to sell their wares, MakerPlace aims to create a forum and community space for craftspeople with the inclusion o

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The Remarketing Effect: Reviving Customer Interest and Boosting Conversions

Wiser

Unfortunately, when it comes to eCommerce, it’s not uncommon for potential customers to leave a retailer’s site without actually making a purchase. The product may be in their shopping cart, on their wish list, or viewed multiple times, yet the sale doesn’t reach completion. Though this scenario might seem like a loss on the surface, in reality it opens the door to an effective strategy known as remarketing.

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Google Rolls Out New Tools to Help Merchants Stand Out on Search

Retail TouchPoints

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results. The new search features come on the heels of Google announcing the expansion of its AR try-on tech into hair color.

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TAG Heuer Unveils New Boutique at Westfield Stratford City

365 Retail

Swiss luxury watchmaker TAG Heuer has opened its doors to a new boutique at Westfield Stratford City in London. This marks the brand’s fourth standalone boutique in the capital and its seventh in the UK, reinforcing TAG Heuer’s commitment to offering exceptional customer experiences in modern, aesthetically pleasing spaces. Situated on the ground floor of the bustling retail hub, the new boutique spans 72 square meters and has been meticulously designed to reflect TAG Heuer’s r

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Camping World Taps Instacart for Delivery of RV Supplies

Retail TouchPoints

Recreational vehicle (RV) retailer Camping World will offer same-day delivery of nearly 1,800 products via a new deal with Instacart , marking the platform’s first partnership with a dedicated camping supplies merchant. Camping World will use the Instacart Big & Bulky fulfillment solution for both same-day and scheduled delivery of large items (up to 60 pounds), including foldout camping tables, large tents and smart TVs, for those who prefer “glamping.

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What Most Brands Get Wrong about Customer Loyalty: An Interview with Peter Fader

SheerID

SheerID's Bill Schneider sits down with Wharton Professor of Marketing Peter Fader to discuss how brands should address customer loyalty.

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Influentials: Top Movers & Shakers in Retail 2023

RIS News

RIS’ seventh annual “Influentials: Top Movers and Shakers in Retail” highlights retail executives and solution providers developing and deploying cutting-edge technology to reshape retail, despite any barriers in their paths.

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Primark and Fujifilm Unveil Photo Concession in Manchester Store

365 Retail

Primark and Fujifilm have declared a strategic alliance, marked by a novel ‘Photo by Fujifilm’ concession at Primark’s flagship Manchester Market Street location. This marks a milestone for Primark patrons, who can now acquire a diverse range of Fujifilm merchandise directly within the store. The product lineup includes INSTAX Square, INSTAX Mini, INSTAX Wide, as well as photo film, frames, and supplementary accessories.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Cadbury Fingers partners with National Deaf Children’s Society

TalkingRetail

Cadbury Fingers has partnered with the National Deaf Children’s Society to help more people start a conversation in British Sign Language (BSL). The ‘Sign with Fingers Big and Small’ campaign aims to raise awareness of deafness but also to teach consumers little lessons in BSL with everyday phrases and conversation starters, so more people can.

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Secret Sales Announces Expansion into Ireland

365 Retail

Secret Sales, a leading marketplace specializing in discounted fashion, sportswear, and beauty products, has revealed plans to extend its reach into Ireland. This strategic move allows brands and retailers to broaden their off-price strategies, targeting an estimated 3.4 million online consumers in Ireland. Irish shoppers will now have the opportunity to explore over £700 million worth of discounted inventory on Secretsales.com.

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Walmart reunites ‘Mean Girls’ to boost Black Friday push

RetailDive

Lindsay Lohan and company recreate scenes from the iconic teen comedy for a new generation as the retailer looks to expand the idea of Black Friday.

Retail 108
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How New Small Retailers Can Make Their Stores Look Incredible Inside And Out

365 Retail

Standing out in the competitive retail landscape requires more than just top-notch products; it necessitates an immaculate store presentation as well. From the first glance to the last interaction, every detail matters. For small retailers aspiring to captivate both passersby and regular customers, the store’s aesthetic is paramount. First Impressions Last The facade of your retail space plays a pivotal role in capturing the attention of potential customers.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Sur La Table partners with Walmart GoLocal for same-day delivery

RetailDive

The specialty cookware company will roll out the delivery service across the U.S. by mid-November — just in time for the holidays.

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Registration Open for Inaugural Value Chain Tech Event

RIS News

Our inaugural event, co-hosted with Retail Leader, Value Chain Tech: The Next-Generation of Supply Chain, will be a culmination of extensive research, industry insights, and a commitment to bringing innovation to the core of your business operations.

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Skims named official underwear partner of the NBA, WNBA and USA Basketball

RetailDive

The partnership comes on the heels of the Kim Kardashian-founded brand announcing last week that it was entering the men’s category.

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Guitar Center CEO Ron Japinga Out, New CEO Takes the Reigns

RIS News

Guitar Center has named a member of the company's board of directors its new CEO, effective immediately, on the abrupt departure of CEO Ron Japinga.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Amazon tweaks tech to create first 100% fiber-focused fulfillment center

RetailDive

Two main technologies are being tested at an Ohio facility to determine how best to transform other facilities to handle only fiber — not plastic — packaging.

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Say Goodbye to Legacy Technology and Unintegrated Solutions

RIS News

Unsure about being stuck in a legacy trap? Consider whether your technology causes headaches that include yearly changes and updates that will likely cost a million dollars or more.

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Wayfair’s Q3 revenue up 3.7% after 9 consecutive quarters of declines

RetailDive

The online retailer also narrowed its loss in the quarter. But the company has a ways to go to recover from the sharp decline in demand in the category.

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CCEP unveils £30,000 Christmas community initiative for c-stores

TalkingRetail

Coca-Cola Europacific Partners (CCEP) is launching a new initiative called ‘The World Needs More Santas Like You’, giving independent convenience retailers the chance to win a share of £30,000 throughout November to help make Christmas extra special for their customers and local area. Live from today, 1 November, independent convenience retailers must be registered on.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Guitar Center names new CEO, CFO

RetailDive

Gabriel Dalporto is taking over the top spot from Ron Japinga, who had been CEO since 2016. The company also named a new board chairman.

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Starbucks Holiday Drinks Make Their Awaited Return

RetailWire

Are you excited about the return of Starbucks' holiday drinks?

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The Container Store expands higher-priced assortment as Q2 net sales tumble 20%

RetailDive

The retailer’s turnaround has been slow going, as consumers spend their discretionary dollars on other priorities.

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Swatch Makes a Comeback to Liverpool ONE with New Store

365 Retail

Swiss watchmaker Swatch is set to re-establish its presence in Liverpool. The brand has chosen Liverpool ONE , managed by Grosvenor , as the location for its new 600-square-foot store on Paradise Street. This addition to Liverpool ONE’s roster of high-end brands serves as a significant endorsement of the shopping destination, further cementing its status as a magnet for top-tier global retailers.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.