Mon.Dec 04, 2023

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These 5 people changed retail. Where are they now?

RetailDive

Some of the biggest names in the industry slowly fade from headlines. While others keep grabbing them for various reasons.

Retail 119
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Be The Point Guard: How CIOs Partner With CEOs to Drive Success

Forrester eCommerce

As a big fan of basketball, I couldn’t help but compare the CIO’s role to that of a point guard. In the game of basketball, the point guard plays a critical role in orchestrating plays, facilitating collaboration, and adapting to the constantly changing game conditions.

Games 264
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Build-A-Bear Continues Push into Branded Content with Holiday Feature Film

Retail TouchPoints

Build-A-Bear Entertainment , a division of Build-A-Bear Workshop , is bringing its latest feature film, Glisten and the Merry Mission , to digital platforms following its theatrical debut last month. The movie, which is inspired by the retailer’s Merry Mission plush collection, is now available for rent or purchase on the Build-A-Bear website and streaming platforms in North America, as well as via digital on-demand in Australia, New Zealand and the UK.

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This Week In AI, UK Edition: Much Ado About Not That Much

Forrester eCommerce

The UK continues to pursue its ambition to become the “geographical home of global AI safety regulation.” Just in the last few days, the UK government published new guidelines for secure AI system development and the new UK Artificial Intelligence (Regulation) Bill made it into the House of Lords for its second reading.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Sam’s Club Aims to ‘Strengthen Omnichannel Experience’ with New DCs in St. Louis, Minneapolis

Retail TouchPoints

Sam’s Club plans to open two new distribution centers (DCs) during Q1 2024 — a 370,000-square-foot facility in the St. Louis area and a 365,000-square-foot DC in Shakopee, Minn., near Minneapolis. The new facilities are part of the retailer’s multi-year growth plan , which also includes opening a DC in Oklahoma City and a fulfillment center in Lithia Springs, Ga.

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508: Amazon Fees Are On The Rise! 5 Tips On How To Slash Your Costs With Yoni Mazor

My Wife Quit Her Job

Today, I’m thrilled to have Yoni Mazor back on the show. Yoni is the founder of Getida, and he’s helped thousands of ecommerce entrepreneurs get their money back from Amazon. Amazon fees are on the rise and today, we discuss simple and clever ways to save money on Amazon Get $400 in free reimbursements over at [link] What You’ll Learn 5 tips to save on Amazon fees The latest Amazon fee changes DIfferent programs you can join to lower your costs Other Resources And Books Join Ge

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More Than 30 Top Brands Announce Exclusive Holiday Offers for Last-Minute Shoppers in the Helping Professions with SheerID

SheerID

J.Crew, L.L. Bean, and M·A·C Cosmetics are among many brands celebrating the givers in our communities – teachers, medical professionals, first responders, and more – with these amazing holiday deals Portland, OR — December 5, 2023 — SheerID, the global leader in identity verification for commerce, used by hundreds of leading brands around the world, […] The post More Than 30 Top Brands Announce Exclusive Holiday Offers for Last-Minute Shoppers in the Helping Professions with SheerID appea

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Experience Insiders: How JCPenney is Doubling Down on Store Services

Retail TouchPoints

Katie Mullen is Chief Experience Officer of JCPenney and has played a key role in bringing the retailer’s “Make it Count” strategy to life. During this episode of Experience Insiders, she shares how JCPenney is leveraging consumer insights to inform its in-store services, and how the company is using beauty and self-care services to drive traffic, engagement and loyalty.

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Understanding email bounce: Definition, reasons and best practices

Omnisend

Reading Time: 7 minutes Email bounces can sabotage your marketing efforts and stain your business reputation. Maintaining a low bounce rate is key to achieving high email deliverability and keeping potential domain blacklisting at bay. In this article, we help you understand the root cause of email bounce and offer best practices to avoid such mishaps blocking your email marketing outcomes.

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Coach CEO Q&A: New Las Vegas Fulfillment Center will Reduce Delivery Times by 50%+

Retail TouchPoints

To better serve a growing legion of West Coast customers, Tapestry , parent company of brands including Coach and Kate Spade , opened its 788,000-square-foot North Las Vegas Fulfillment Center in November. The facility, which currently employs 200 full- and part-time employees, is expected to require an additional 400 full-time workers by 2029. Tapestry already operates a fulfillment center serving the East Coast located in Jacksonville, Fla.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Brand Manufacturers: Multiply Your Retail Monitoring Without Multiplying Costs

Wiser

For brand manufacturers, retail monitoring is a critical aspect of maintaining and enhancing market presence. It offers detailed insights into product performance, customer preferences, and the effectiveness of sales strategies across different platforms. Monitoring these multiple aspects allows manufacturers to modify and optimize their strategies in real-time, improving product visibility and customer relationships.

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Retail Logistics: Boosting Efficiency and Productivity

Retail TouchPoints

The retail industry is facing exceptional challenges in this post-pandemic era. Customers are more demanding, less loyal and more diverse than ever before. Add concerns such as labor shortages and the quest for greater profitability and the odds begin to look more than just demanding. To stay ahead of the curve, a lot depends on warehouse logistics and distribution.

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NRF updates crime report to address faulty numbers

RetailDive

The group said it didn’t realize an outside assessment of organized retail crime had used an old NRF estimate of total inventory loss, including loss unrelated to theft.

Retail 128
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Travel CAMP: Marriott Bonvoy to Launch New Kids Club Experience

Retail TouchPoints

Marriott Bonvoy is collaborating with family experience company and retailer CAMP on a new “club experience” for toddlers and tweens. Reminiscent of the “kids clubs” available through many vacation resorts and cruise ships, CAMP Club is designed to offer engaging and interactive experiences at Marriott Bonvoy’s hotels and resorts worldwide that are tailored to the needs of different age groups.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Verizon Makes Bundle Strategy With Netflix & Max Official

RetailWire

Verizon has officially announced its exclusive bundle deal for "myPlan" users, where they secure a subscription to ad-supported versions of Max and Netflix for a meager $10 per month.

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Goodwill Debuts New ‘Mini Shop’ in NYC

Retail TouchPoints

Goodwill Industries of Greater New York and Northern New Jersey (Goodwill NYNJ) has opened its first Mini Shop & Donation Drop location in Manhattan’s Upper East Side (UES). The 1,000-square-foot Goodwill Mini Shop & Donation Drop is a smaller-format store compared to traditional Goodwill stores and Donation Centers, and it offers a curated selection of pre-loved donated goods including apparel, home décor, books, glassware and knick-knacks.

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Alaska Air Expands With $1.9 Billion Acquisition of Hawaiian Airlines

RetailWire

In a bold step intending to bolster its status in the aviation industry, Alaska Air announced that it will absorb rival Hawaiian Airlines into its operations for a whopping $1.9 billion.

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ESW Named As Shopware Gold Technology Partner

ESW

ESW’s global direct-to-consumer (DTC) ecommerce solution is now available via Shopware’s technology vendor ecosystem ESW enables Shopware merchants to rapidly deploy hyper-localised DTC customer experiences across 200 global markets 4 December 2023, Dublin – Global direct-to-consumer (DTC) ecommerce leader, ESW , today announces its official technology partnership with Shopware , a leading open source ecommerce platform, enabling Shopware’s retailer ecosystem to rapidly activate DTC and cr

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Ecommerce Product Releases: December 4, 2023

Practical eCommerce

This installment of our weekly industry rundown includes new website builders, supply chain tools, fulfillment services, AI marketing platforms, and more. The post Ecommerce Product Releases: December 4, 2023 appeared first on Practical Ecommerce.

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NLRB rules against Amazon in New York fulfillment center union organizing case

RetailDive

The National Labor Relations Board alleges the company unlawfully retaliated against some employees, including by changing work assignments.

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Amazon Details How Robotics are Improving Worker Safety

RIS News

The number of mobile robots at Amazon has grown to more than 750,000, and, according to Amazon, robotics are improving safety in its company operations. Learn how.

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Staples hit by cyberattack during critical Cyber Week sales push

RetailDive

The office supply retailer expects to fully catch up on back orders after online processing and deliveries were briefly disrupted.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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4 Strategies for Picture-Perfect Product Drops

ESW

Product drops are effective sales and marketing strategies for driving engagement and revenue. In fact, 66% of surveyed fashion brands and 78% of footwear brands say product drops are an important part of their business. In an era when consumer behaviour is more volatile than ever before, product drops can serve as an important way to create awareness, a sense of urgency and brand loyalty — but only when they are executed properly.

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How to Pick the Right Consumer Community for Your Brand

SheerID

Every brand has a consumer community. Discover your community and use its networking power to help your personalized marketing go viral.

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Guess walks inventory tightrope while retail buyers stay ‘very careful’ on purchasing

RetailDive

The apparel company has been cautious in its own buying while trying to meet the needs of department stores and others who seek agility to meet demand.

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Peperami launches new BBQ Lunchbox Minis

TalkingRetail

Peperami has launched new BBQ Lunchbox Minis after the flavour was revealed as fans' favourite. Peperami, has developed a new BBQ flavour of its core lunchbox minis range. This comes as fans revealed BBQ as their top flavour choice in a social media poll.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Kohl’s extends holiday bargains through December

RetailDive

The retailer is rolling out aggressive holiday deals this month giving shoppers the opportunity to earn Kohl's Cash daily through Dec. 24.

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Walmart Presses Play on the Holidays With Shoppable Commerce Commercials

RIS News

Everyone loves a good rom-com, especially around the holidays. Walmart is tapping into this trend by launching a shoppable commerce campaign called “Add to Heart.

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Research: Brits more aware of small businesses’ positive impact on local communities

TalkingRetail

Despite the tough economic environment, the nation’s support for small, independent businesses remains high, according to new research.

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Holiday Retail Sales: 10 Strategies for Winning Shopper Interest

RETAIL MANAGEMENT SOFTWARE

The holiday season of 2023 promises to be a mixed bag of discounts, smart spending and changes in consumer behavior. From bustling U.S. malls to charming European markets, shoppers are adjusting their spending habits in line with inflation and rising costs of living. But the frosty economic climate hasn’t diminished their overall enthusiasm for festive shopping, with Americans remaining optimistic about the upcoming season, according to McKinsey.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.