Profitero

AUGUST 23, 2023

The phrase "control the controllables" has gained popularity amid economic uncertainty. This mantra holds true for brands as they approach their cross-retailer eCommerce strategy. With today’s new digitally influenced shoppers, brands must take control to optimize their presence throughout retailer-owned eCommerce touchpoints. Why? Because consumers have become reliant on retailer websites for confidence, social validation, and certainty.

eCommerce 78

eCommerce Retail Presentation Consumer 78

Ecommerce Guru

AUGUST 23, 2023

In the speedy universe of computerized trade, where rivalry is wild and client abilities to focus are short, organizations need […] The post Effective Email Marketing Campaigns for Ecommerce Success appeared first on Ecommerce Guru.

eCommerce 98

eCommerce Marketing Customer 98

Forrester eCommerce

AUGUST 23, 2023

On August 14, 2023, a Montana state court found that Montana violated the plaintiffs’ constitutional right to a “clean and healthful environment” by promoting the use of fossil fuels without factoring for the effects of greenhouse gas emissions (GHE). It sets legal precedent for similar cases already filed in other states.

Other 370

Other Management Customer 370

Retail TouchPoints

AUGUST 23, 2023

Mannequins have played a starring role on the store floor for centuries. But while they still can add elements of creativity and context to visual displays, they are no longer the hero of the brick-and-mortar experience — largely because they do not fully or accurately reflect the needs of today’s in-store consumers. That is why global innovation agency Outform is reimagining the store mannequin by combining 3D-like hologram tech, dynamic content and real-time data into one robust experience.

Apparel 245

Apparel Accessories Omnichannel Consumer 245

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

AUGUST 23, 2023

The Forrester Wave™: Content Management Systems, Q3, 2023 helps buyers select a next-generation content management system that will delight, convert, and further engage consumers through anticipatory digital experiences.

Management 359

Management Consumer Operations 359

Retail TouchPoints

AUGUST 23, 2023

Up to 70% of business-to-consumer marketers believe that content marketing has become more important to their business over the past year, and 77% have successfully used this content to build credibility and trust among their consumers, according to the Content Marketing Institute. The Home Depot is tapping into this value by creating a branded content destination to support young homeowners.

Workshop 241

Workshop Consumer Improvements Recommendation 241

Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.

Information 239

Information Payment Services Customer Management 239

UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. With ever-evolving technologies and shifting consumer behaviors, it’s crucial to implement effective targeting tactics to maximize your sales potential. The realm of personalization is evolving at a rapid pace, empowering brands to deliver tailored experiences that drive engagement and boost conversions.

eCommerce 127

eCommerce Recommendation Omnichannel Customer Data 127

Retail TouchPoints

AUGUST 23, 2023

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s , Target and Dick’s Sporting Goods. The National Retail Federation’s 2022 Security Survey found that shrink costs retailers nearly $100 billion annually and that retailers, on average, saw a 26.5% increase in theft attributed to ORC in 2021

Sporting Goods 232

Sporting Goods Technology Operations Retail 232

Algopix

AUGUST 23, 2023

Selling on Amazon through the Fulfilled by Amazon (FBA) program can be incredibly lucrative. With access to Amazon’s vast customer base and efficient fulfillment services, it’s no wonder that many entrepreneurs are diving into the world of e-commerce. However, successfully navigating the complexities of the FBA program requires careful planning and preparation.

Shipping Costs 100

Shipping Costs Fulfillment Shipping eCommerce 100

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

AUGUST 23, 2023

Furniture brand La-Z-Boy has implemented a new omnichannel listening solution as part of its ongoing strategy to evolve the brand and grow customer loyalty. The Experience Improvement (XI) Platform from InMoment is designed to help La-Z-Boy team members listen, learn and act on various data signals within the business and uncover ways to improve omnichannel customer experiences.

Omnichannel 226

Omnichannel Social Media Customer Loyalty Customer Experience 226

365 Retail

AUGUST 23, 2023

LOOKFANTASTIC has announced the launch of its groundbreaking data-driven ecommerce beauty tool designed to match customers with their perfect foundation shade, the LOOKFANTASTIC Foundation Finder. The LOOKFANTASTIC Foundation Finder combines cutting-edge technology with scientific precision to bring the in-store, personalised shade-matching experience online.

Customer Experience 98

Customer Experience Technology eCommerce Beauty and Health 98

Retail TouchPoints

AUGUST 23, 2023

The retail landscape has dramatically changed over the last few years, and one emerging trend appears to be here to stay. Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Consumers expect a seamless interaction with a brand when and where they want it. Retailers need to make sure their in-store and online spaces can meet those demands.

Travel 213

Travel Clothing Technology Customer Loyalty 213

365 Retail

AUGUST 23, 2023

The globally renowned toy brand, LEGO, has unveiled its plans to launch a new outlet in Trafford Centre. This strategic move is set to mark its second flagship store in Greater Manchester, adding to its existing retail space in the bustling Arndale shopping precinct. The iconic toy company is no stranger to Trafford Centre, already being the home to the much-loved LEGOLAND Discovery Centre, which has become a cornerstone of attractions in the area.

Toys 98

Toys Banking Events Retail 98

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RIS News

AUGUST 23, 2023

Macy’s reported weaker second-quarter earnings, shedding light on reduced consumer spending, named a chief customer and digital officer, and announced small-format expansion plans.

Consumer 85

Consumer Customer 85

RetailDive

AUGUST 23, 2023

The program has ballooned to 38 million members in one year. The retailer also opened 30 new off-mall stores in Q2 as it looks for growth.

Retail 92

Retail 92

RIS News

AUGUST 23, 2023

Dick’s Sporting Goods revealed this week shrink represented a third of its merchandise margin decline and blamed organized retail crime. RIS reports on what retailers across the board are saying about theft and shrink.

Sporting Goods 74

Sporting Goods Retail 74

RetailDive

AUGUST 23, 2023

CEO Mary Dillon said the start of the back-to-school season was weaker than expected as lower-income shoppers stay cautious.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RIS News

AUGUST 23, 2023

PacSun is upgrading its POS system, with a view to bringing the omnichannel experience to a broader segment of customers. Get the details.

Omnichannel 84

Omnichannel POS Customer 84

RetailDive

AUGUST 23, 2023

Tight cost control helped keep the department store in the black. But sales fell and customers remain under pressure.

Department Stores 94

Department Stores Customer 94

RetailWire

AUGUST 23, 2023

Retailers with pharmacy businesses like Walmart, Kroger, and Rite Aid have reported increased demand for prescription weight loss drugs, such as Novo Nordisk’s Wegovy and Ozempic, which helped boost sales for the second quarter. However, analysts note that these popular treatments, known as GLP-1s, have low gross margins, making them minimally profitable for retailers.

Retail 75

Retail 75

RetailDive

AUGUST 23, 2023

The company — which saw revenue decline 5% year over year — experienced larger-than-anticipated costs after enacting a bike seat post recall in May.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RIS News

AUGUST 23, 2023

PacSun is upgrading its POS system, with a view to bringing the omnichannel experience to a broader segment of customers. Get the details.

Omnichannel 78

Omnichannel POS Customer 78

RetailDive

AUGUST 23, 2023

The brand halted production after it voluntarily recalled some products in December due to concerns over possible cross-contamination.

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74

RIS News

AUGUST 23, 2023

The convenience store retailer has revamped its mobile app and loyalty capabilities. Get the details.

Mobile 86

Mobile Retail 86

Smile.io

AUGUST 23, 2023

What apps are in your ecommerce stack? An ecommerce stack is the collection of different apps you have added and actively use on your ecommerce platform, needed to run your ecommerce business. Ecommerce stacks vary by platform (Shopify, BigCommerce, Wix, etc.)—but the apps function the same to run your business efficiently and smoothly. From implementing a Shopify app that captures reviews to an app that allows you to provide subscriptions to your customers, to apps that help with post-pu

Shopify 63

Shopify Subscription Merchant Services eCommerce 63

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RIS News

AUGUST 23, 2023

The beauty retailer will now accept payment via employee devices in select U.S. stores. Get the details.

Retail 76

Retail 76

Canadian Special Events

AUGUST 23, 2023

Future-proofing your career is about establishing a digital personality that meets your audience long before you do. Future-proofing your event career starts by acknowledging that our society has gone through a massive disruption that’s changed almost everything we do, from how we shop to how we gather, celebrate, meet, and market. Absent our usually busy days, we were forced to look hard at ourselves, our careers, and our chosen path.

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Events Social Media Management Marketing 52

Digital Doughnut

AUGUST 23, 2023

Generative AI has become a hot topic, as you must know if you've been following the rapidly changing tech world. We frequently hear about innovative designs like ChatGPT and DALL-E, among others.

Other 52

Other Technology 52

Canadian Special Events

AUGUST 23, 2023

Though well known in its homeland, VinFast needed to build its reputation in the U.S. quickly and with a clear message to garner support for both the brand and the slate of cars scheduled to be sold in the market. The Grand Store Opening project allowed Citizen to make VinFast more than a curiosity – it made them a brand worth taking note of and giving serious consideration for purchase.

Events 52

Events Mobile Marketing Consumer 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data