lateshipment

NOVEMBER 9, 2023

Do you know what customers search for in the checkout page? It’s the estimated delivery date. Yes 45% of customers abandon their carts because of unsatisfactory delivery options.(hhipbob) It is important to provide your customers with accurate shipping information including estimated delivery date. What is estimated delivery date? 46% of e-commerce customers prefer to know the ETA of their package before they place their order (timesofIndia) An estimated delivery date is the exact date o

eCommerce 130

eCommerce Shipping Gifts Shopping Carts 130

Forrester eCommerce

NOVEMBER 9, 2023

Recent news of Palo Alto Networks announcing intentions to acquire Talon Cyber Security demonstrates the importance of securing the browser. In Forrester’s 2022 report on browser security, we discussed enterprise browsers — a solution that Talon Cyber Security delivers, along with an extension, for protecting this modern endpoint.

Marketing 410

Marketing 410

Retail TouchPoints

NOVEMBER 9, 2023

As its power and reach have grown, countless companies have tried to take on Amazon , but few have succeeded. It wouldn’t be precisely accurate to count Bookshop.org among the successful conquerors, since its 1% market share of print book sales is dwarfed by Amazon’s approximately 50% (by some estimates, it’s even more). But for many in the book industry, the platform’s very existence is a victory.

Small Business Retail 298

Small Business Retail Books Shipping Costs eCommerce 298

Forrester eCommerce

NOVEMBER 9, 2023

Regulations are like Marmite — you either love them or hate them. Last year, when the SEC published its proposed rule on cybersecurity risk management, I was in love!

Management 411

Management Customer 411

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

NOVEMBER 9, 2023

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report , the global average cost of a data breach was $4.45 million, which is a 15% increase since 2020. In response, 51% of organizations plan to increase cybersecurity spending this year.

Retail 290

Retail BigCommerce eCommerce Platforms eCommerce 290

Forrester eCommerce

NOVEMBER 9, 2023

Finally, the Hollywood actors’ strike is over. If the SAG-AFTRA national board approves the tentative agreement tomorrow, members will receive (among other benefits) a “streaming participation bonus” for go-forward projects.

Other 386

Other Customer 386

Forrester eCommerce

NOVEMBER 9, 2023

Here's how brands should infuse loyalty throughout the customer lifecycle this holiday season.

Retail 402

Retail Customer B2C Marketing 402

Retail TouchPoints

NOVEMBER 9, 2023

As the “medtail” movement continues to gain momentum, Amazon is seeking to build membership for its One Medical subscription telehealth service by offering it as an add-on benefit for Prime members at a reduced price. Amazon acquired One Medical in July 2022. Anyone can sign up for a One Medical membership for $199 per year, but Prime members will now have the option to add the offering to their subscription for the reduced price of $9 per month, or $99 annually.

Subscription 261

Subscription Customer Management Technology 261

Forrester eCommerce

NOVEMBER 9, 2023

The future of B2B marketing planning will be integrated, sequenced, and adaptive.

B2B 398

B2B Marketing Operations 398

Retail TouchPoints

NOVEMBER 9, 2023

Seeking to unlock the creativity and entrepreneurial ambitions of Gen Z consumers, E.l.f. Cosmetics has launched e.l.f. UP! on Roblox. As part of a highly personalized experience, users can create dream startups representing places and causes they care most about. The goal is to foster self-expression in a gamified environment while also building life skills such as financial literacy.

Jewelry 251

Jewelry Accessories Arts Games 251

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Salsify

NOVEMBER 9, 2023

“You want my opinion? We’re all a little weird. And life is a little weird. And when we find someone whose weirdness is compatible with ours, we join up with them and fall into mutually satisfying weirdness — and call it love.

eCommerce Marketing 158

eCommerce Marketing eCommerce Marketing 158

Retail TouchPoints

NOVEMBER 9, 2023

In collaboration with Boston’s Mass General Brigham hospital, Best Buy Health will support an expanded home-based health care delivery model designed to improve how safe, quality care can be provided with technology and clinical expertise. The partners’ first priority is to scale and support Mass General Brigham’s Home Hospital , which will expand access to Massachusetts residents choosing to receive acute-level hospital care in their homes.

Technology 242

Technology Mobile Improvements Management 242

FastSpring

NOVEMBER 9, 2023

Looking to join SaaS founders and tech enthusiasts who are discussing the most innovative trends for SaaS companies? If so, join FastSpring at the SaaS North November 15-16th! We’d love to talk with you in person at booth B70! Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams. If you’re in SaaS, you need to be in Ottawa, at the Shaw Centre to help build a thriving ecosystem of the most promising SaaS entrepreneurs, investors, and exe

Merchant Services 126

Merchant Services Payment Services Demo Subscription 126

UpSellIt

NOVEMBER 9, 2023

Coupon incentives are a tried-and-true strategy for ecommerce stores looking to motivate shoppers toward checkout and increase conversions. However, what happens when this strategy backfires and pushes shoppers away? When coupon codes fail, it frustrates shoppers and leads to abandoned carts. Enter UpSellit’s Coupon Corrector, a groundbreaking solution designed to not only salvage those potentially lost sales but also prevent customers from abandoning their carts due to coupon-related disappoint

Customer Experience 111

Customer Experience Social Media eCommerce Reference 111

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Omnisend

NOVEMBER 9, 2023

Reading Time: 19 minutes Selecting a website builder is a pivotal decision. WordPress and Wix are front-runners in this domain. Yet, the range of features they offer often leads to confusion. “WordPress or Wix? Which is better?” is a common dilemma many face. The vast amount of conflicting information online only adds to the uncertainty.

Payment Services 88

Payment Services WooCommerce SEO Payments 88

RetailDive

NOVEMBER 9, 2023

What started as a Saturday morning pilot during the back-to-school season has become a permanent daily feature across the retailer’s fleet.

Retail 109

Retail 109

Omnisend

NOVEMBER 9, 2023

Reading Time: 23 minutes Wix is widely perceived as a website building platform that’s solely meant for folks who lack the technical skills to create a basic functional website. This might lead you to think that it’s not meant for ecommerce businesses and advanced users, after all. But that’s far from the truth. In fact, through this Wix review. We’ll break down individual features offered by this platform to help you understand how it works for businesses of all sizes.

eCommerce 88

eCommerce Payment Services Merchant Services SEO 88

Practical eCommerce

NOVEMBER 9, 2023

Targeting niche "long tail" queries has changed from exact-match keywords to understanding a searcher's intent and meaning. The post SEO: Targeting the Long Tail for More Sales appeared first on Practical Ecommerce.

SEO 94

SEO eCommerce 94

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

NOVEMBER 9, 2023

The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies.

Fulfillment 111

Fulfillment eCommerce Improvements Retail 111

RetailWire

NOVEMBER 9, 2023

Wendy's is giving away free nuggets, honoring veterans with a special offer, and bringing back the Peppermint Frosty.

105

105

RetailDive

NOVEMBER 9, 2023

After its pandemic-era growth spurt, buy now, pay later has gone mainstream in consumer payments. But changing economic conditions are forcing the installment trend to evolve.

Consumer 88

Consumer 88

RetailWire

NOVEMBER 9, 2023

Do Disney's earnings keep the magic coming or does the magic make the earnings?

110

110

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

NOVEMBER 9, 2023

The retailer has been a standout in a challenged segment, but finally felt the brunt of consumer skittishness in the period.

Department Stores 106

Department Stores Consumer Retail 106

Forrester eCommerce

NOVEMBER 9, 2023

Imminent challenges at home and abroad will require continued bold action. Read our predictions for the public sector and government.

Technology 83

Technology Customer 83

RetailDive

NOVEMBER 9, 2023

The lifestyle brand reported a higher net loss and a decline in gross profit, with one analyst characterizing it as a "disastrous quarter.

93

93

365 Retail

NOVEMBER 9, 2023

The unveiling of the John Lewis Christmas advert has become a hallmark of the festive season in the UK, and 2023 is no exception. On Thursday, 9 November, the retail company released its annual holiday campaign, following an initial teaser earlier in the week. This year’s story introduces Alfie, a young boy who finds a “Grow Your Own Perfect Christmas Tree” kit.

Events 62

Events Retail Department Stores Marketing 62

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

NOVEMBER 9, 2023

The lifestyle company, which has a brand portfolio that includes Sundry and Stateside, hopes to find shareholder value amid its public market performance.

Marketing 85

Marketing 85

RetailWire

NOVEMBER 9, 2023

WeWork's bankruptcy is leaving investors at a big loss.

105

105

RetailDive

NOVEMBER 9, 2023

The online services are now available to non-members through Amazon Fresh, and will soon expand to markets where Whole Foods operates.

Operations 90

Operations Marketing 90

RetailWire

NOVEMBER 9, 2023

Pizza Hut is collaborating with a venerable Hong Kong establishment to modernize a traditional delicacy: snake on a pizza.

Other 81

Other 81

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data