Retail TouchPoints

JANUARY 22, 2024

Despite having been around for more than 150 years, Kimberly-Clark doesn’t have a whole lot of name recognition among consumers. But people definitely recognize Kimberly-Clark’s products, which include a host of household names like Huggies , Depends , Scott , Viva , Kotex and Cottonelle. In fact, some of its products are so ubiquitous that the brand has become an eponym for the whole category, as Kleenex has.

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Consumer Customer Information Customer Experience 253

Forrester eCommerce

JANUARY 22, 2024

It’s that time of year again, when many clients are in phase 0 or what Forrester calls a pre-RFP assessment period of strategically planning of what to do with their legacy enterprise HCM and Finance applications or contemplating massive HR and Finance operations transformation, we highly encourage all LE and ME organizations to read our […]

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Operations Financial Services Banking Information 285

Retail TouchPoints

JANUARY 22, 2024

Home decor and furniture retailer Kirkland’s, Inc. , has promoted Amy Sullivan to CEO, effective February 4, 2024. She has been with the company for more than a decade, most recently acting as President and COO. In her post, Sullivan also will join the company’s board of directors. “This is a dynamic time to step into the role of CEO at Kirkland’s Home as we start to see our strategic initiatives pay off, with almost a full year of valuable insights and data from our initial

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Forrester eCommerce

JANUARY 22, 2024

Forrester believes that future consumer digital experiences will be simultaneously more invisible and immersive. Consumers will seek experiences with less friction when they are task-oriented or need peace of mind. Some of these experiences will have so little friction that there is no friction.

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Reference Consumer Customer Experience Customer 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

JANUARY 22, 2024

Skechers will deploy the Digital Brain platform from o9 Solutions to enhance support for its planning and decision-making across its North America retail operations, helping the retailer meet consumer demands more efficiently with the platform’s integrated business planning capabilities. “As a company that delivers a diverse portfolio of lifestyle and performance footwear, apparel and accessories, Skechers is always looking for new ways to evolve our capabilities,” said Chris Coye, CIO of Skeche

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Accessories Apparel Operations Management 209

Algopix

JANUARY 22, 2024

In the vast and competitive realm of Amazon, mastering the art of Sales Velocity is crucial for any seller aspiring to succeed. This guide aims to unravel the complexities of Amazon Sales Velocity, providing a roadmap for sellers to enhance their product visibility and sales potential. By delving into the intricacies of Amazon’s algorithms and market dynamics, this guide offers a comprehensive approach to conquering one of the world’s largest e-commerce platforms.

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eCommerce eCommerce Platforms PPC Social Media 129

Algopix

JANUARY 22, 2024

Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers. However, simply listing your products is not enough.

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eCommerce Shipping Costs Payment Services Social Media 110

Practical eCommerce

JANUARY 22, 2024

Identify and target personas of keywords, competitors, Reddit discussions, and more. The post ChatGPT Prompts for Customer Personas appeared first on Practical Ecommerce.

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Customer eCommerce 110

Omnisend

JANUARY 22, 2024

Reading Time: 10 minutes Many people think they don’t need to consider their email format as long as the message is clear and concise. This misconception can harm your professional reputation and make your communication less effective. The reality is that email format is as important as its content. It’s crucial for any email, whether it’s a welcome email or a sales pitch.

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Information Social Media Shipping Costs Document 88

FastSpring

JANUARY 22, 2024

On Tuesday, January 16, the U.S. Supreme Court denied requests to hear appeals from both Apple and Epic Games regarding the antitrust case Epic filed against Apple in 2020, Reuters reported. In 2021, U.S. District Judge Yvonne Gonzalez Rogers rejected most of Epic’s claims against Apple but ruled in Epic’s favor regarding Apple’s policies against developers sending users outside Apple’s system to make digital purchases.

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Merchant Services Payment Services Games Document 88

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RIS News

JANUARY 22, 2024

The Food Industry Association hosted the FMItech Pitch Competition at the FMI Midwinter Executive Conference last Friday, in addition to the FMItech Lounge. RIS was live on the scene.

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Presentation Technology Retail 93

RetailDive

JANUARY 22, 2024

The move nevertheless puts the retailer's shareholders in a quandary and a spotlight on incoming CEO Tony Spring, analysts say.

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Retail 103

RIS News

JANUARY 22, 2024

Garner will be moderating the “Advancing Data Collaboration and Insight Exchange Panel” during Analytics Unite, being held from May 1-3 at the Drake Hotel in Chicago.

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Marketing 84

RetailDive

JANUARY 22, 2024

In an era of conscious consumerism coupled with economic volatility, the value of secondhand has never looked more attractive than it does today.

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Operations

Practical eCommerce

JANUARY 22, 2024

This week: tools for generative AI, payment platforms, 3D product images, dropshipping, logistics, ad publishing, and creator management tools. The post Ecommerce Product Releases: January 22, 2024 appeared first on Practical Ecommerce.

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eCommerce Management 79

RetailDive

JANUARY 22, 2024

The DTC mattress brand brought on Joe Megibow as its chief executive, succeeding Emilie Arel, who has held the position since 2021.

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RIS News

JANUARY 22, 2024

January is typically a busy time in retail tech, and 2024 has been no different so far. Allbirds, Stew Leonard’s, and Leslie’s Pool Supplies have rolled out significant tech investments and expansions of existing partnerships. Get the details.

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Supplies Retail 77

RetailDive

JANUARY 22, 2024

The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.

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eCommerce 87

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RIS News

JANUARY 22, 2024

Following its January 2024 board meeting and conference, the Food Industry Association (FMI) has announced the addition of several new leaders to its board of directors.

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RetailDive

JANUARY 22, 2024

Amid waning furniture sales, the company has tapped insider Amy Sullivan, who has already led a series of transformation efforts at the retailer.

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Retail 82

365 Retail

JANUARY 22, 2024

High street retailer The Pop-Up Club has signed a six month extension to keep the doors of its Cardinal Place experience open for another six months after a successful six week stint before Christmas. The Pop-Up Club opened its doors for the first time in Cardinal Place last year and quickly became a shopping destination that offered something different on the high street.

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Small Business Retail Gifts Workshop Toys 62

RetailDive

JANUARY 22, 2024

With unscheduled delivery you can batch as many as 10-15 orders together and deliver all of them over a period of 3-4 hours.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

365 Retail

JANUARY 22, 2024

In a significant move to bolster its presence in Scotland, M&S has announced an ambitious investment plan totalling £30 million. This investment is set to facilitate the opening and expansion of more than five stores across Scotland, including key locations such as Aberdeen, Dundee, Edinburgh, Largs, and Linlithgow, over the next eighteen months.

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Clothing Omnichannel Presentation Supplies 62

RetailDive

JANUARY 22, 2024

The company said its first location will open by March and plans to use it to offload excess inventory, particularly from its Sundry acquisition.

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RIS News

JANUARY 22, 2024

Amazon’s $1 billion industrial innovation fund is evolving to include transportation in its investment categories. Learn more.

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RetailDive

JANUARY 22, 2024

Scott Eckert, who led the retailer's innovation unit, will also leave the company.

Retail 101

Retail 101

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RIS News

JANUARY 22, 2024

Five-year, $100 million program supports physical improvements to veteran, first responder and affordable housing facilities, food pantries, community centers, playgrounds and parks.

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Improvements 60

RetailDive

JANUARY 22, 2024

Gregg Renfrew will take on the role, once again, on Feb. 1. Marc Rey left the position in May last year.

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ChannelSale

JANUARY 22, 2024

As we look forward to the new year’s possibilities, strategic planning is critical for e-commerce success. We lead you through the first half of 2024 in our complete calendar, ensuring your online business thrives in a dynamic and competitive landscape. January: Resolutions for Retailers We often believe that everything can change overnight and that the start of a new year represents a new beginning.

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eCommerce Presentation Gifts Books 59

RetailDive

JANUARY 22, 2024

“The number one driver of job satisfaction is an associate’s manager,” a Walmart executive noted in his announcement.

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Management 76

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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