Fri.Aug 04, 2023

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Harnessing the Power of AI for Customer-Centric Success in Retail

Dynamic Action

Summary Artificial intelligence is on the rise and is becoming increasingly integrated into our lives. Retail is one space that can greatly benefit from advancements made by AI analytics technology. AI-driven merchandising experience platforms empower retailers to make better data backed decisions. Retailers must recognize the importance of embracing AI-driven solutions to stay competitive and meet evolving customer expectations.

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L.L.Bean Expands to Dillard’s and Moosejaw, Plans 4 New Brick-and-Mortar Stores

Retail TouchPoints

L.L.Bean will open four new stores this fall, two in Massachusetts and two in Quebec, along with a French-language ecommerce site to support its Canadian stores. The outdoor goods retailer also will add Dillard’s and Moosejaw to its key U.S. wholesale accounts, along with 10 independent specialty retailers in the southeastern U.S. The combined effort will make L.L.Bean products available in more than 70 new storefronts in addition to ecommerce platforms.

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481: Better Than Alibaba! Learn How Pro Sellers Find Their Suppliers – Family First Friday

My Wife Quit Her Job

In this episode, I share insights on how to find great suppliers who deliver high-quality products on schedule, every single time. Alibaba is not the only game in town and there are more efficient ways to find suppliers for your e-commerce business. Enjoy! What You’ll Learn How To Find Suppliers For Name Brand Products How To Attend A Tradeshow Like The Canton Fair How To Hire A Sourcing Agent The post 481: Better Than Alibaba!

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The Rise of Micro Markets in Airports

Retail TouchPoints

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. However, with the industry’s gradual recovery, airports are starting to face new, more logistical challenges. Passenger numbers are on the rise and becoming more stable but are still unpredictable.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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What Are The Hottest Data Management Trends? Find Out At the Data Strategy & Insights 2023

Forrester eCommerce

Despite huge progress in data, analytics, and AI platforms and tools, our data challenges keep stacking up! The fundamental business needs of storing, processing, and accessing data are complicated by ongoing cloud migration, growing data variety and volumes, demand for real-time everything, and ever-expanding regulatory and compliance mandates.

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Amazon Generates 11% Revenue Boost in Q2, Forecasts Strong Q3

Retail TouchPoints

Amazon’s financial results for Q2 2023, which ended June 30, reveal that its investments in product expansion, fulfillment capabilities and new ad offerings have helped it beat initial projections. Revenue increased 11% year over year, reaching $134.4 billion , up from $121.2 billion during the same period last year. North America and International segments saw similar growth, with segment sales increasing 11% and 10% year over year, respectively.

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It’s Barbie’s World, We’re Just Living in It

Retail TouchPoints

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Have you ever had a movie that you were absolutely obsessed with? You watch it over and over because it unlocks so much comfort and joy in your heart that it makes existence, frankly, more pleasant?

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The Slide Towards Simplicity in Customer Experience Marketing and its Causes

Digital Doughnut

In the ever-evolving world of customer marketing, there has been a noticeable shift towards simplifying campaigns and communications in recent years. Somewhat ironically, in the face of this customer demand for simplicity, marketers are finding themselves overwhelmed by the complexities of their tasks, due in part to the unprecedented amount of data they now have access to.

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Virsona Teases Experiential Gaming Concept with NYC Pop-up

Retail TouchPoints

Virsona, a social video gaming and entertainment concept, has opened an experiential, semi-permanent pop-up “speakeasy” inside 787 Coffee on West 30 th Street in New York City. Developed in partnership with Gensler , the concept was formulated to blend social interaction, entertainment and cutting-edge technology. The pop-up replicates an elevated living room experience where friends, coworkers, family and strangers can interact with various gaming and digital entertainment options.

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Where Do I Start With Generative AI?

Sailthru

Over the last six to eight months, generative AI has evolved from a sci-fi movie plotline into a technology that is disrupting entire industries. Read the full article in The Drum here. If your business leverages relationship marketing and personalization, then you need to know how generative AI is going to make it better. In a recent article in The Drum , Marigold’s Michele Fitzpatrick, vice president of enterprise strategy, discusses the potential generative AI has to revolutionize how marke

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Kum & Go Launches New Personalized Mobile App and Rewards Program

Retail TouchPoints

Convenience retailer Kum & Go has debuted a new mobile app touting personalized features along with its new “&Rewards” loyalty program. The new app will display information relevant to each customer, including shopping recommendations based on past activity and the ability to designate a favorite Kum & Go location. Within the app platform, the retailer’s &Rewards program has a new user interface that gives members the ability to choose how they want to redeem their points.

Mobile 218
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Compact POS system lowers TCO, boosts productivity

RIS News

Toshiba’s TCx® 900 POS system offers more than enough scalability, robustness, and reliability to accommodate retailers’ growth, handle heavy data workloads, and ensure critical day-to-day functionality while supporting legacy I/0 business.

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Arc’teryx opens New York City store at Brookfield Place

RetailDive

The store is the Canadian-based outdoor retailer’s fourth location in the city and adds to the brand’s growing brick-and-mortar presence.

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Tech Transformation Video: Evolving Personalization With Kellogg’s Manish Sharma

RIS News

Learn from Manish Sharma, VP of omni and e-commerce for Kellogg Company, about how they define personalization, and how the transformation from e-commerce to omni-commerce is driving holistic success of their businesses.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Clear Out Excess Inventory With Strategic Promotions

SheerID

Retailers can use techniques such as gated offers and limited-time deals to clear out excess inventory while protecting profit margins.

Retail 78
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The Weekly Closeout: Ulta CEO joins Best Buy’s board, while Petco plans for Halloween

RetailDive

Dave Kimbell comes in with deep specialty retail experience. Meanwhile, the pet retailer has already released a collection for the upcoming holiday.

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Tech Transformation Podcast: Kellogg’s Manish Sharma On the Evolution to Omnicommerce

RIS News

We’re talking with Manish Sharma, VP of omni and e-commerce for Kellogg Company, about the consumer goods company’s evolution into omnicommerce and the changes they're making across their business.

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Adidas CEO: Selling Yeezy designs in the future is ‘not part of our strategy’

RetailDive

Bjørn Gulden said that while the company is legally able to do that, “our task now is to limit the damage. and build a business later without Yeezy.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Amazon Value Chain: How its Reimagining Its Fulfillment Network

RIS News

Amazon shed more light on how the company is reconfiguring its fulfillment network to significantly shrink delivery windows via regionalization.

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What marketers need to know about Gen Alpha

RetailDive

The cohort of “digital ninjas” is even more committed to purpose, gaming and technology than the digital natives of Gen Z, per a Razorfish study.

Games 75
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Barbie Doll Sales Are Booming Online as the Blockbuster Film Barrels Toward $1 Billion at the Box Office

RetailWire

Barbie doll sales are surging online, fueled by the blockbuster success of the “Barbie” movie, which is expected to reach $1 billion in box-office sales. Doll sales have seen a significant increase of 56%, according to Shopify, the e-commerce platform powering Mattel’s direct-to-consumer operations. Shoppers are gravitating toward beloved brands like Barbie, indicating a “Barbie.

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Optimizing Queue Management - Don’t Let Self-Checkout Glitches Become an Achilles Heel

RIS News

In spite of the progress society has made eliminating inconveniences, waiting in line remains “a timeless form of torture.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Aurate partners with Macy’s, Helzberg Diamonds

RetailDive

The digitally native jewelry brand is entering wholesale after closing its own stores. CEO Sophie Kahn spoke to Retail Dive about its strategy.

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How Can AI Help Your Business?

Blue Acorn

AI is being used everywhere in today’s world. It’s changing how we live our day-to-day lives and more and more […] The post How Can AI Help Your Business? appeared first on Blue Acorn iCi.

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Amazon’s Q2 online retail sales beat forecast

RetailDive

CEO Andy Jassy said the company remains focused on lowering costs without sacrificing delivery speed.

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Essential Strategies To Make Your E-commerce Business Successful

Ecommerce Guru

In the computerized age, the universe of trade has gone through a critical change, with the ascent of online business […] The post Essential Strategies To Make Your E-commerce Business Successful appeared first on Ecommerce Guru.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Tupperware announces debt restructuring

RetailDive

Following months of operational turmoil at the company, Tupperware said the new agreement improves its financial position.

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How To Become A Retailer: Building a Lucrative Business

Korona

KORONA POS is designed for businesses of all sizes and their unique needs. Learn more about what KORONA point of sale software can do today.

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UpWest to open 3 new stores

RetailDive

The DTC’s brick-and-mortar locations are attracting new customers and digital sales in surrounding zip codes, according to executives.

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Leveraging Predictive Analytics for Ecommerce Excellence in 2023

Retalon

In this article, we'll explore how predictive analytics can provide ecommerce businesses with a competitive edge across critical functions like demand forecasting, inventory management, supply chain optimization and merchandising. The post Leveraging Predictive Analytics for Ecommerce Excellence in 2023 appeared first on Retalon.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.