Wed.Jan 10, 2024

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Design Exec: Understanding Human Nature is ‘Terra Firma’ in a Fast-Changing Retail Industry

Retail TouchPoints

Phil Otto considers himself a bit of a nomad. He works remotely on a small farm in Ohio, although his office at national architecture firm KTGY is based in California. Prior to moving to the Midwest, he’s lived in Seattle, California and even France. By title, Otto is Executive Design Director of KTGY. But by practice — and by passion — he’s a cultural anthropologist.

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It Is Time You Tell Your Digital Money Story (Financial Institutions)

Forrester eCommerce

Organizations that are advanced in their digital measurement practices track their performance through: digitally-sourced revenues, digitally-impacted costs, digitally-enhanced operations, and digitally-satisfied customers. To help our clients do just that, we’ve created a digital measurement framework and customized it to specific industry sectors.

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Lowe’s Launches New Loyalty Program for DIYers

Retail TouchPoints

Lowe’s has launched a new loyalty program for “DIYers” that will sit alongside its existing MVP loyalty program for home improvement professionals. The new MyLowe’s Rewards program will offer do-it-yourself customers exclusive savings on items they need for their homes and allow them to earn rewards toward future purchases. “Lowe’s has been serving DIY customers for more than 100 years, and now we’re rewarding their longtime loyalty by offering even more value when then they shop wit

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Welcome To 2024. Lets Kick Off With Some Predictions.

Forrester eCommerce

Every year we at Forrester put our heads together and look at what trends we are seeing, what our data and forecasts are telling us, what we are hearing in inquiries and interviews and gaze into the metaphorical crystal ball to try and give some advice on what to expect in the coming year.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Amazon Launches New Service to Help Connect Customers with Chronic Conditions to Care

Retail TouchPoints

Amazon has debuted a new service called Health Condition Programs aimed at helping people more easily discover and enroll in digital health benefits and programs that are available through their employer or insurance plan to manage chronic conditions, but that they may not be aware of. Citing the Bureau of Labor Statistics , Amazon noted that employees regularly leave nearly 30% of their total compensation on the table in the form of unused benefits, and pointed to additional research that sho

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The Ultimate Guide to Selling Digital Products on Amazon: Strategies for Success

Algopix

In the dynamic landscape of e-commerce, Amazon stands as the preeminent platform for sellers aspiring to reach a global audience. The realm of selling digital products on Amazon has witnessed a surge in popularity, offering a plethora of unique opportunities alongside inevitable challenges. This comprehensive guide aims to unravel the intricacies surrounding the process – from navigating Amazon’s expansive digital products landscape to deploying effective marketing strategies, unders

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Authentic CEO: Buying Forever 21 ‘biggest mistake I made’

RetailDive

Jamie Salter also says Shein makes “a lot more than $30 billion” and hinted that the brand licensing firm could IPO in the next 18 months.

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Starbucks to Double Indian Workforce as it Aims for 1,000 Stores in the Country by 2028

Retail TouchPoints

As part of its Triple Shot Reinvention Strategy — one of the key objectives of which is to become “truly global” — Starbucks plans to more than double its current India store count to 1,000 brick-and-mortar locations by 2028. To meet this goal, the company will open one new Starbucks in the country every three days. Starbucks operates in India through a 50:50 joint venture with Tata Consumer Products called Tata Starbucks.

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Half of consumers will abandon or ‘significantly limit’ social media interactions by 2025: report

RetailDive

The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner.

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Look to the Skies, Dallas: Walmart Expands Drone Delivery to 30 DFW Metroplex Municipalities

Retail TouchPoints

Walmart is dramatically expanding its drone delivery footprint in the Dallas-Ft. Worth metroplex, operating from stores in 30 towns and municipalities and opening up airborne delivery to up to 75% of the area’s population. Area stores’ delivery radius will be up to 10 miles. The drone deliveries, which can be as fast as 30 minutes (some as quickly as 10 minutes) will be carried out by Wi n g , a division of Google parent company Alphabet , and Zipline.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Yodel appoints new Chief Information Officer

365 Retail

Yodel has appointed Simon Chave as its new Chief Information Officer to continue the business’ digital transformation journey following another successful year. Simon has been a key member of Yodel’s tech leadership team since joining the business in 2020 and has led a series of digital transformation initiatives to enhance e-commerce, customer service and operational capabilities across the business.

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Rent the Runway to cut 10% of its corporate workforce, COO resigns

RetailDive

The designer rental service is launching a restructuring plan, which it says will result in $11 million to $13 million in annualized run rate cash savings.

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Ecommerce Product Releases: January 10, 2024

Practical eCommerce

This week's rundown includes updates involving loyalty programs, live-selling, generative AI, video players, fraudulent reviews, return shipping, and more. The post Ecommerce Product Releases: January 10, 2024 appeared first on Practical Ecommerce.

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Lifecycle email marketing tips & examples for 2024

Omnisend

Reading Time: 8 minutes So, you’ve successfully built a robust emailing list for your growing business? Great! What’s next? Focus on adding more people to the email list because once a subscriber, always a customer, right? Wrong! While building a solid email list is essential, acquiring new subscribers and converting them doesn’t automatically make them long-term customers.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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10 New Ecommerce Books for Winter 2024

Practical eCommerce

This installment of our quarterly rundown includes titles on launching and transforming a business, generative AI, team-building, creativity, and more. The post 10 New Ecommerce Books for Winter 2024 appeared first on Practical Ecommerce.

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Walmart+ taps Andy Cohen to help consumers survive Quitter’s Day

RetailDive

The retailer's vice president of creative explained how the campaign highlights the ways the membership can help consumers stick to New Year's resolutions.

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Ford Recall: Nearly 140K Vehicles Affected by Oil Pressure Issue

RetailWire

A Ford recall is pulling back more than 100,000 units of its Focus and EcoSport vehicles due to a problem that might cause a loss of oil pressure.

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Rothy’s names new CEO

RetailDive

Co-founders Stephen Hawthornthwaite and Roth Martin are transitioning from their roles as CEO and president to usher in Jenny Ming and Dayna Quanbeck.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Best 15 WordPress development companies: a comprehensive review

Omnisend

Reading Time: 10 minutes Run a simple search and you’ll find hundreds of WordPress development companies and agencies offering professional help. Sorting through these myriad options makes finding a reliable company a painful task. However, don’t make the mistake of solely relying on ratings while overlooking a company’s key criteria like testimonials, expertise, post-launch support, and portfolio.

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Walmart and Sam’s Club Reveal New Retail Technology at CES: AI, Computer Vision, and Drones

RIS News

Walmart unveiled several new retail technologies at the Consumer Electronics Show (CES). Learn how Walmart and Sam's Club are trialing and expanding cutting-edge tech.

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Festive period grocery shopping up from 2022

TalkingRetail

NIQ data shows that over the four weeks to the 30 December and across all channels, shoppers spent £657m more on groceries compared with the same period last year.

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Instacart Trials Smart Cart Advertising at Select Stores

RIS News

General Mills and Del Monte will be among the first to participate in Instacart's pilot program, showcasing digital advertisements on its AI-powered smart carts within the store.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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4 Retail Resolutions to Help Businesses Become More Profitable

RetailMinded

Whether or not New Year resolutions are your thing, I think it’s fair to say everyone would like their year ahead to be more profitable. How they aim to accomplish that may vary, but the simple goal of making more profit when operating your business rarely – if ever – escapes a professional’s wish list for their year ahead. As you look into 2024, consider how becoming more profitable can also be achieved with more efficiency , more business clarity and even more time on your hands.

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Using MACH Principles to Build Better Retail Customer Experiences

SheerID

Retailers looking to adapt to evolving customer needs should consider incorporating MACH technologies into their strategy.

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Citing ‘momentum’ in transformation, Tailored Brands will drop one of its chief executives

RetailDive

In 2021, Peter Sachse and Bob Hull began sharing the top job. In February, Sachse will be solo CEO and Hull will be board chair.

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The Future of Hiring: Fixing a Broken System

RIS News

By leveraging AI to evaluate candidates based on potential, skills, and interests, companies can replace hiring guesswork with a nuanced understanding of each candidate.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Walmart Reveals Tech-Powered Plans Including Drones, AI, and AR

RetailWire

Walmart is stepping up to redefine commerce and shopping expectations with its latest tech arsenal.

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Blueland available in all 515 Whole Foods locations

RetailDive

The move further expands the reach of the DTC cleaning brand, which is also sold through Costco, Meijer, Target and others.

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Amazon Fashion To Launch AI Fit Tool To Reduce Returns

RetailWire

Amazon is planning to improve online fit by using AI to reduce the number of returns.

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Retail Technology Veteran Ken Morris Dies

RIS News

Longtime retail technology consultant and practitioner William Kenneth (Ken) Morris has died following an illness.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.