Forrester eCommerce

FEBRUARY 29, 2024

Read this Forrester blog for data insights on what digital payment methods consumers are using instead of credit cards and cash.

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Blog Consumer Retail Customer 440

Retail TouchPoints

FEBRUARY 29, 2024

It’s easy to understand, emotionally, why consumers would want to shop from a store that tailors its product assortments to the neighborhood they live in. For large chain retailers, it’s a way of letting the community know that consumers are seen and that the store wants to be part of the community. Ultimately, it sounds like a no-brainer for a retailer, but managing a localized assortment can be quite complex.

Consumer Goods 272

Consumer Goods Consumer Customer Loyalty Supplies 272

My Wife Quit Her Job

FEBRUARY 29, 2024

Winning an eBay auction requires more than just placing a bid, especially for in-demand items. It’s about timing and strategic bidding. But staying glued to your screen for the final countdown isn’t always possible. That’s where eBay sniping tools come in handy. In this post, I’ll share the best eBay sniping tools to help you place winning bids at the last second and give you an edge over the competition.

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Other eCommerce 232

Retail TouchPoints

FEBRUARY 29, 2024

Sam’s Club will open its 37,000-square-foot design thinking studio, dubbed Clubhouse, this summer on the retailer’s Bentonville, Ark. campus. Sam’s Club, which first announced plans for the studio in June 2022 , will use Clubhouse as an innovation engine for testing products and designing new, enhanced experiences for members and associates. Additionally, the retailer has digitized the process for ordering cakes, which members had identified as a pain point in their shopper experience.

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Supplies Blog Other Retail 262

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Fabric

FEBRUARY 29, 2024

Welcome to our recap of fabric’s special Valentine’s Day LinkedIn Live event. In this webinar, Mike Micucci, CEO at fabric, joined Kimberley Zatlyn, VP of Product Marketing at fabric, to introduce fabric OMS , a powerful order management system (OMS) that enables retailers to streamline real-time inventory and order fulfillment. The discussion centered on order management, which is the heartbeat of any e-commerce business.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Demo 130

Retail TouchPoints

FEBRUARY 29, 2024

CVS Media Exchange (CMX), the retail media network designed to help brands reach and serve CVS Pharmacy shoppers, is partnering with Pinterest and LiveRamp on a new data clean room initiative. Provided by LiveRamp, this clean room solution is designed to give CMX partners greater transparency, allowing them to track and attribute sales driven by Pinterest.

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Beauty and Health Technology Information Other 250

Retail TouchPoints

FEBRUARY 29, 2024

JCPenney is partnering with the celebrity designer dubbed the “King of Pop-Rock Couture” for its first-ever prom collection: JCProm with Johnny Wujek. The limited-time collection, priced from $59 to $250 , includes dresses, separates and fashion suits with clever details that allow for dramatic quick changes to the looks. The 22 statement pieces, available online and in select stores, include gowns with removable straps and reversible skirts as well as suits and jackets with zip-off tails.

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Fashion Department Stores 237

Digital Doughnut

FEBRUARY 29, 2024

In the past two decades social media has become a crucial tool for marketers, enabling businesses to connect with potential customers. If your business has yet to embrace social media and you want to know why it is crucial when it comes to promoting your business, then keep reading.

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Social Media Marketing Customer Search Marketing 98

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments.

Point of Sale 237

Point of Sale POS Payment Services Merchant Services 237

RetailWire

FEBRUARY 29, 2024

Food packaging coated in forever chemicals will no longer be sold in the United States. The Food and Drug Administration reports that grease-proofing materials containing per- and polyfluoroalkyl substances (PFAS) are being phased out completely.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Practical eCommerce

FEBRUARY 29, 2024

Knowing the URLs in organic search listings leads to further analysis, such as referring domains, page authority, word count, and more. The post Tools to Export Google’s SERPs appeared first on Practical Ecommerce.

Reference 91

Reference eCommerce SEO 91

RetailWire

FEBRUARY 29, 2024

According to a disability discrimination lawsuit filed by the Equal Employment Opportunity Commission (EEOC), Voyant Beauty, a maker of skincare, hair, and bath products in Illinois, dismissed a worker on her first day of employment after finding out she was deaf.

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Wiser

FEBRUARY 29, 2024

Navigating the current retail landscape presents a unique set of challenges that retailers and brand manufacturers must face. One crucial theme addressed during a recent Customer Panel hosted by Wiser Solutions concerned the deficit of labor resources within the retail sector. Panelists highlighted the frustration with labor scarcity in an environment where consumer demands and expectations are constantly evolving.

Operations 78

Operations Consumer Management Customer Loyalty 78

TalkingRetail

FEBRUARY 29, 2024

Country Choice has revealed its Easter treats lineup for 2024. Among the highlights of the Easter treats collection are: Hot Cross Buns: spiced buns, filled with sultanas, raisins, mixed peel, and a white flour cross.

Retail 86

Retail 86

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Operations

RetailDive

FEBRUARY 29, 2024

The move affects about 2.5% of the retailer’s workforce and follows lowered guidance for its fiscal year, which ends in a month.

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Retail 116

TalkingRetail

FEBRUARY 29, 2024

Nestlé has launched a new range of ice cream inspired sharing bags, featuring Aero, Milkybar, Munchies and Rowntree’s Randoms. Nestlé has announced its new range for 2024, the latest sharing bag selection, inspired by popular Ice Cream flavours.

Retail 78

Retail 78

Salsify

FEBRUARY 29, 2024

Learn how to build brand trust to strengthen your customer relationships and drive sales.

Customer 88

Customer Consumer 88

RetailDive

FEBRUARY 29, 2024

The company this week also announced that QVC U.S. chief merchant Stacy Bowe is HSN’s new president.

Retail 84

Retail 84

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

TalkingRetail

FEBRUARY 29, 2024

Central Co-op is encouraging its members, customers and colleagues to write to their local MPs and advocate for legislative reform, seeking to criminalise assaults on shopworkers.

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White Paper Retail Customer 59

RetailDive

FEBRUARY 29, 2024

While the company lowered prices in the past to entice budget-conscious shoppers, an increase in prices on some of its product lines is planned to help restore margins.

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365 Retail

FEBRUARY 29, 2024

Online food delivery and takeaway app, Foodhub , has improved conversions and reduced basket abandonment, partnering with MoEngage, the insights-led customer engagement platform. Founded in 2008, Foodhub is now the UK’s third largest online food delivery service, which offers customers exclusive deals on online takeaways and food deliveries through its network of 30,000+ restaurant, takeaway and Quick Service Retail (QSR) partners.

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Customer Download Improvements Events 57

RIS News

FEBRUARY 29, 2024

Take a look at the latest trends in loyalty and RIS News’ take on the membership programs that could change the loyalty game across the retail industry.

Retail 61

Retail Games 61

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

FEBRUARY 29, 2024

When the National Retail Federation retracted a theft claim following our coverage of its special report on crime, the news went viral. Here’s what it took to get the story.

Retail 60

Retail 60

RetailWire

FEBRUARY 29, 2024

Chick-fil-A has initiated a recall of its Polynesian sauce, citing potential wheat and soy allergens. Customers who have acquired Polynesian dipping cups from Chick-fil-A between Feb. 14-27, 2024, are advised to discard them promptly.

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Customer 52

TalkingRetail

FEBRUARY 29, 2024

According to new Consumer Spend data from Barclays’ annual contactless trends report, usage grew across all age demographics in 2023, and the gap between older and younger audiences continued to narrow. It shows the fastest growth among the over 65s for the third year running.

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Consumer Retail 52

RetailWire

FEBRUARY 29, 2024

In 2023, Anheuser-Busch InBev faced a colossal setback, potentially losing $1.4 billion in sales due to a brief collaboration with a transgender influencer to endorse Bud Light beer.

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

TalkingRetail

FEBRUARY 29, 2024

Marks & Spencer has announced that 40,000 staff members will receive a pay rise from April. The group said it was spending £89m on increasing pay for UK customer assistants across its food and clothing shops from £10.90 an hour to £12 an hour from 1 April.

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Clothing Customer Retail 52

RetailWire

FEBRUARY 29, 2024

On Thursday, Birkenstock beat holiday quarter revenue expectations, with a 22% year-over-year spike, as the company benefited from its marked-up pricing and increase in U.S. demand.

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RetailMinded

FEBRUARY 29, 2024

Welcome to the digital bazaar of tomorrow where your shopping experience is about to get as unique as your coffee order at that fancy cafe—extra shot, oat milk, two pumps of vanilla, right? We’re diving deep into the world of hyper-personalization in retail and beyond – because let’s face it, nobody wants a one-size-fits-all deal anymore.

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Retail Customer Loyalty Technology Clothing 52

RetailWire

FEBRUARY 29, 2024

In response to Wendy’s pricing uproar, Burger King has stepped in with a straightforward offer: get a free Whopper or Impossible Whopper with any $3 purchase until March 1 at participating U.S. locations.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data