RetailDive

SEPTEMBER 20, 2023

The brand, which controls its own processing and is choosy about what it accepts, so far is turning a profit on the zooming side gig.

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99

Wiser

SEPTEMBER 20, 2023

SWOT analysis, an acronym for Strengths, Weaknesses, Opportunities, and Threats, is a strategic planning technique that can provide valuable insights for your business by analyzing internal and external factors. Its simplicity and effectiveness make it a favorite amongst businesses of all sizes, helping them to understand their internal and external landscape better.

Technology 144

Technology Improvements Marketing Other 144

Forrester eCommerce

SEPTEMBER 20, 2023

In a 2016 New York Times Magazine profile of Ben Rhodes, President Obama’s then deputy national security adviser for strategic communications, Ben was quoted as calling the American foreign-policy establishment “the Blob.

Magazine 458

Magazine Management Customer 458

Retail TouchPoints

SEPTEMBER 20, 2023

Total by Verizon , the telco’s prepaid wireless brand, will mark its one-year anniversary this month with the opening of its 50th store in greater Los Angeles, part of an aggressive retail expansion in Southern California and nationally. Since its debut, Total by Verizon has launched in more than 50,000 national retail locations and opened hundreds of exclusive stores around the country, with more planned for the remainder of 2023.

Presentation 275

Presentation Improvements Retail Customer 275

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

SEPTEMBER 20, 2023

In these stormy days, savvy business captains want to make sure all their employees are happy and productive. They also realize that good software is indispensable if you want to differentiate your business from the competition – and if you want exceptional software, you need a high-caliber crew to build it.

Operations 422

Operations Customer 422

Retail TouchPoints

SEPTEMBER 20, 2023

Walmart has opened its first-ever Pet Services center at the same store in Dallas, Ga. Where it piloted the first Walmart Health center. “Now customers will be able to conveniently access their family’s basic health care solutions in one central location, including the health care needs of their furry friends,” said Kaitlyn Shadiow, VP of Merchandising for Pets at Walmart U.S. in a statement.

Operations 264

Operations Supplies Customer Other 264

Retail TouchPoints

SEPTEMBER 20, 2023

Timex will seek to keep watches “on wrists and out of landfills” with the debut of its Timex ReWound program, according to Shari Fabiani, SVP of Brand and Creative at Timex Group. Consumers wishing to upcycle their watches will receive a prepaid shipping label, and the brand will inspect, clean and refurbish used watches with a working battery to prepare them for resale.

Shipping Labels 260

Shipping Labels Shipping Consumer Customer Experience 260

Forrester eCommerce

SEPTEMBER 20, 2023

We made bold calls for 2023. Did they come true? Discover the accuracy of Forrester's Predictions 2023. And get a first peek at what we'll cover in our 2024 predictions.

Customer Experience 411

Customer Experience B2B Customer Marketing 411

Retail TouchPoints

SEPTEMBER 20, 2023

Some of the biggest retailers in the U.S., including Amazon , Target and Macy’s , have announced their plans for holiday hiring, but all told this season may see one of lowest levels of seasonal hiring since 2008 , according to report by Challenger, Gray & Christmas shared with Reuters. The report found that increased labor costs and shaky consumer confidence are impacting holiday hiring plans, with retailers forecast to add a total of 410,000 seasonal jobs this season.

Payment Services 255

Payment Services Food and Beverages Fulfillment Operations 255

Forrester eCommerce

SEPTEMBER 20, 2023

Our APAC Enterprise Architecture Award winner and finalists show how great EA organizations drive internal and external value. Learn more.

Technology 437

Technology Customer 437

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

SEPTEMBER 20, 2023

Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers The Cabana Club on the second floor. (Photo courtesy Kenny Flowers) The Cabana Club on the second floor. (Photo courtesy Kenny Flowers) Photo courtesy Kenny Flowers Over the last few years, a playbook of sorts has emerged for DTC brands: An enterprising soul puts a new spin on a category or produ

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Events Outdoor Travel Clothing 255

Forrester eCommerce

SEPTEMBER 20, 2023

Congratulations to the winner and three finalists for Forrester’s Technology Strategy Impact Awards for the APAC region.

Technology 411

Technology Customer 411

Retail TouchPoints

SEPTEMBER 20, 2023

Amazon has launched a new virtual experience where fans can shop for products from Prime Video series and movies, beginning with the upcoming series Gen V , a spinoff of The Boys that will debut on Sept. 29. A shoppable dorm room. (Photo courtesy Amazon) Customers can immerse themselves in the world of Gen V with a virtual visit to Godolkin University , the fictional university where the show is set.

Customer 250

Customer eCommerce 250

Forrester eCommerce

SEPTEMBER 20, 2023

The short answer: no. Our bet: AI will quickly evolve the low-code toolset and make the market grow faster.

Marketing 402

Marketing Customer 402

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

SEPTEMBER 20, 2023

What’s the most important aspect of luxury retail design today? If you said “mastering techniques to improve in-person experiential settings,” you’d be exactly right. You might also raise the need for better and more innovative formats that improve customer service in the finicky luxe and affordable-luxury segments. In the first category, experiential retail places big demands on architects and interior designers.

Retail 234

Retail Fashion Presentation Omnichannel 234

Profitero

SEPTEMBER 20, 2023

eCommerce has taken off like a rocket over the past several years and continues to accelerate. In fact, 55% consumers are expected to increase their online shopping in the next 5 years, according to a recent multi-national consumer report by Profitero.

Retail 148

Retail Consumer eCommerce 148

Retail TouchPoints

SEPTEMBER 20, 2023

We’ve all heard the stats about the thousands of marketing messages the average consumer is exposed to weekly, and yet advertisers continue to forget just how noisy the media landscape is when planning their CTV campaigns. Perhaps optimism gets the best of us, and we think great results are all but guaranteed if our campaign has the right targeting, eye-catching creative tailored to our target audience and the TV medium, and a measurement plan to report on our priority metrics.

Omnichannel 147

Omnichannel Consumer Customer Experience Customer 147

Algopix

SEPTEMBER 20, 2023

In the ever-evolving world of eCommerce, pricing has become a critical factor that can make or break a business. With countless online stores vying for the attention and wallets of consumers, it’s crucial for eCommerce businesses to have a competitive pricing strategy in place. This is where competitive price benchmarking comes into play. Competitive price benchmarking is the process of analyzing and comparing your product prices with those of your competitors to gain insights and set comp

Shipping Costs 127

Shipping Costs Shipping eCommerce Social Media 127

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

365 Retail

SEPTEMBER 20, 2023

Scurri , the next-generation delivery management platform, today announces a strategic partnership with ArrowXL – the UK’s largest and longest established two-person home delivery specialist – allowing retailers on the Scurri platform to deliver bulky and larger size online orders across the country. With over 40 years of experience in the UK logistics sector ArrowXL make over two million deliveries on average each year.

Electronics 109

Electronics Customer Experience Fulfillment Management 109

RetailDive

SEPTEMBER 20, 2023

The fast-fashion retailer has begun charging customers in the U.S., U.K. and most of Europe, unless they belong to its free loyalty program.

Fashion 113

Fashion Customer Retail 113

RIS News

SEPTEMBER 20, 2023

Walmart’s no stranger to blending the lines of physical and virtual brand experiences, but the company’s just getting started, according to Walmart metaverse executive Thomas Kang.

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RetailDive

SEPTEMBER 20, 2023

Agency officials credited more workers moving into career positions and network investments as to why the added fees are no longer needed.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RIS News

SEPTEMBER 20, 2023

The award presentation will take place at the ninth annual NRF Foundation Honors event on January 14 in New York City. Learn more.

Presentation 90

Presentation Events 90

RetailDive

SEPTEMBER 20, 2023

That amounts to 100,000 more seasonal employees than the e-commerce giant planned to bring on last holiday season.

eCommerce 107

eCommerce 107

RetailWire

SEPTEMBER 20, 2023

U.S. retailers are turning to innovative security measures to combat rising concerns over smash-and-grab robberies, with some installing fog-based security systems. The Density Security Fogger emits a dense, dry fog that quickly fills a store, drastically reducing visibility and disorienting potential thieves. According to Mike Egel, president of DensityUSA, this fogger is significantly more effective.

Retail 80

Retail 80

RetailDive

SEPTEMBER 20, 2023

The new capability enables cashierless shopping for softline goods like clothing, fan gear, hats and shoes.

Apparel 109

Apparel Clothing 109

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

SheerID

SEPTEMBER 20, 2023

New Total Economic Impact Study Finds SheerID Customers Gained a Net Present Value of $15.

Presentation 89

Presentation Customer 89

RetailDive

SEPTEMBER 20, 2023

After signing a recent license agreement with G-III, HanesBrands is now weighing additional strategies for the brand, including a potential sale.

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365 Retail

SEPTEMBER 20, 2023

Unilever-owned fine food and gourmet ingredient brand Oswald, has partnered with MoEngage , the leading insights-led customer engagement platform, to power personalised, omnichannel engagement at scale to drive customer interaction and performance. Established in 1951, Oswald is now a Unilever brand and supplier of over 300 lines of fine food and gourmet ingredients – from bouillons and spices to sauces and desserts – in Switzerland.

Omnichannel 62

Omnichannel Customer Data Channel Improvements 62

RetailDive

SEPTEMBER 20, 2023

The home furnishings retailer is installing solar power, and renewable heating and cooling, in multiple locations across the United States.

Home Furnishings 88

Home Furnishings Retail 88

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data