Fri.Jan 26, 2024

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Advice to a New Ecommerce Merchant

Practical eCommerce

A longtime insurance salesman considers launching his own business. "Where do I begin?" he asks. The post Advice to a New Ecommerce Merchant appeared first on Practical Ecommerce.

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2024 Is The Make Or Break Year For CDPs

Forrester eCommerce

I’m pleased to announce the publication of The B2C Customer Data Platform Landscape, Q1 2024. Forrester’s landscape research is a valuable resource for marketers to understand and differentiate the range of solutions available to them in a very dynamic market.

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Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’

Retail TouchPoints

Stitch Fix has partnered with streaming music service Spotify to create an interactive experience that combine’s Spotify’s “sonic sensibilities” and Stitch Fix’s styling expertise to give shoppers a “Style Tune Up.” Shoppers can get personalized outfit recommendations based on the trends from Stitch Fix’s 2024 Style Forecast along with curated #OOTD (outfit of the day) playlist on Spotify to amp up their getting-ready routine.

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Future of Content Management: Highlights from CMS Kickoff 2024

Fastr

The recent CMS Kickoff 2024, hosted by Boye & Co , brought together industry leaders, innovators, and disruptors in the content management space. As a leading Digital Experience Composition provider, Fastr was present to showcase our commitment to pushing the boundaries of digital experiences.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Why Backend Orchestration is the True Payment Experience Unlock

Retail TouchPoints

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. But although brands have invested heavily in functions like product discovery, merchandising and on-site personalization, consumers largely face the same old headaches when they’re finally ready to make a purchase.

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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS be

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Most shoplifting is not organized retail crime: report

RetailDive

As store traffic picked up since the pandemic, so has shoplifting, though there were fewer reports last year than in 2019, per the Council on Criminal Justice.

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Levi’s to Cut 10% to 15% of Corporate Workforce in First Phase of New Productivity Initiative

Retail TouchPoints

As Michelle Gass readies to formally take the reins on Jan. 29 , Levi Strauss & Co. has announced a “multi-year global productivity initiative,” dubbed Project FUEL, that is designed to accelerate the company’s long-term profitable growth. The first phase of what is expected to be a two-year optimization effort will see a 10% to 15% reduction of Levi’s global corporate workforce that will take place in the first half of 2024.

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Levi’s to lay off as much as 15% of its workforce

RetailDive

Incoming CEO Michelle Gass will oversee the ongoing pivot to DTC as the denim brand continues to struggle with its growth plans.

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Target Goes on Health Kick with Addition of More Than 1,000 New Wellness Products

Retail TouchPoints

Target is introducing more than 1,000 new wellness-related products starting at just $1.99 in a bid to “support guests on their wellness journey without stretching their budgets.” New products range from apparel and accessories to dietary supplements, vitamins and wellness-focused tech. Among the 1,000 new products, hundreds will be exclusive to Target. “Wellness has been redefined to encompass a more holistic way of living — and it’s also different for every person,” said Ri

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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T-Mobile’s ‘Hulu On Us’ Brings Trouble for Users

RetailWire

T-Mobile's latest perk, Hulu On Us, was launched just yesterday, but the joy was short-lived for some users who ran into trouble trying to claim their free Hulu subscription.

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Kroger Sets Biodiversity and Pollinator Protection Goals for Produce Supply Chain

Retail TouchPoints

Kroger will require its fresh produce suppliers to use Integrated Pest Management (IPM) practices for all products they sell to the supermarket giant by 2028 or 2030, depending on the grower’s size. Medium- to large-sized growers will be expected to meet the goal by the end of 2028, while small growers will have until 2030 to comply. Encouraging growers to use less pesticides to help protect pollinator health is part of Kroger’s “Thriving Together” ESG strategy , which includes seafood sustainab

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Booker brings back Scratch2Win promotion for Premier stores

TalkingRetail

Booker is to bring back its basket-building Scratch2Win promotion in Premier convenience stores. This year, the promotion will offer £1.3m in prizes, including the star prize of a new Mini car.

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Microsoft Teams Hit by Outage, Impacting Users Across Americas

RetailWire

Microsoft recently experienced a hiccup with their Teams platform, causing users across North and South America to encounter significant issues. The problem didn't instantly resolve, even after a failover operation was initiated.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Tuft & Needle founder launches Boring Mattress Co

RetailDive

Daehee Park, alongside Tuft & Needle’s ex-Head of Product Tyler Marino and Corben Leo, wants to “cut the crap” out of mattress shopping.

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Microsoft Teams Hit by Outage, Impacting Thousands of Users

RetailWire

Microsoft recently experienced a hiccup with its Teams platform, causing users across North and South America to encounter significant issues.

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January 2024 SEO News Recap

ROI Revolution

Welcome to our January 2024 SEO News Recap! In December , we shared the latest on recent core algorithm updates, Bing Chat, how Google is using AI to understand videos, and more. This month, we have the latest news on brand new Google Search capabilities, how breakthroughs in AI are changing organic search, what Google thinks about AI-generated imagery, and much more.

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Single-use vapes ban ‘set to be announced next week’

TalkingRetail

Disposable vapes are set to be banned in England in a bid to prevent under-age take-up of the devices, according to The Telegraph. The newspaper reports that the announcement is due to be made next Monday (29 January).

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Babies R Us to expand into Mexico

RetailDive

Its first store in the region is set to open in the second half of the year, followed by a flagship e-commerce platform and additional stores.

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Dollar General’s Paul Bucalo Joins Analytics Unite Roster to Talk Optimizing Infrastructures

RIS News

Dollar General has entered the analytics conversation set to take place during our esteemed Analytics Unite event from May 1-3 in Chicago.

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REI to lay off 357, including 200 at corporate headquarters

RetailDive

This week’s move is the company’s third round of layoffs in less than 12 months.

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Elon Musk’s xAI Looks To Raise $6 Billion Investment  

RetailWire

Elon Musk's artificial intelligence startup xAI, which set out to create AI tools that "assist humanity in its quest for understanding and knowledge," is currently in discussions to gain investments of up to $6 billion at a proposed value of $20 billion.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The Weekly Closeout: Petco deepens healthcare ties as Sephora’s leadership shakeup continues

RetailDive

The pet retailer partnered with Nationwide on customizable pet insurance, while the beauty retailer’s top ranks saw more movement.

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How the LinkedIn Algorithm Works [2024 Changes & Updates]

CPC Strategy

LinkedIn bills itself as “the world’s largest professional network” — and they have the numbers to prove it. With 1 billion members in more than 200 countries and territories worldwide, LinkedIn is immensely popular and well-used.

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Despite stock slide, Birkenstock is positioned for growth: analysts

RetailDive

Company executives said the footwear brand has room for pricing adjustments to help offset inflation effects on the bottom line.

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Mango Launches First Store on Roblox for Digital Fashion Experience

365 Retail

Mango has marked its entry into the digital world with the opening of its first store on Roblox , an immersive global platform. This move signifies Mango’s commitment to bridging the gap between the physical and virtual fashion worlds. Located in the Roblox-based virtual Outfit Shopping Mall, Mango’s store offers users the opportunity to purchase exclusive Mango Teen digital garments and products for their avatars.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Fruit of the Loom lays off more than 100 workers at distribution center

RetailDive

The innerwear and activewear manufacturer is closing one of its locations in South Carolina.

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Too Good To Go app boasts 30 million meals saved since launch

TalkingRetail

Surplus food redistribution app Too Good To Go says it has reached a milestone 30 million meals saved since launching in the UK eight years ago.

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LVMH Surpasses Revenue and Profit Goals in 2023

365 Retail

LVMH Moët Hennessy Louis Vuitton, a global leader in luxury goods, achieved a notable revenue of €86.2 billion in 2023, marking a 13% organic growth compared to the previous year. This increase was consistent across most of its business groups, except Wines & Spirits, which faced a challenging comparison basis and high inventory levels. Europe, Japan, and other Asian regions saw double-digit organic growth, contributing significantly to the company’s success.

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Job Cuts Announced at Salesforce

RetailWire

Salesforce, the 70,000 employee company known for cloud-based customer relationship management (CRM) software, is slimming down its workforce. The tech company plans to lay off about 700 employees, or roughly 1% of its current workforce. This step seems to be in line with its cost-saving measures, which have been a focal point for the company, especially in the last year.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.